One Year Contract Positiontemporary Part-Time 18.75 Hours Per Week

One Year Contract Positiontemporary Part-Time 18.75 Hours Per Week

RECEPTIONIST / SECRETARY

One Year Contract PositionTemporary Part-time 18.75 hours per week

Job Summary

As a member of the Administrative Team, the Receptionist/Secretary is responsible for providing a wide range of reception, administrative and clerical supports to the organization in order to ensure the smooth flow of people, information, and communications.

Responsibilities

Perform reception and health records duties, including but not limited to:

  • Receiving and directing visitors/clients, information and communications
  • Scheduling client appointments
  • Collecting and recording client and service delivery data and information
  • Providing general information about KDCHC programs/services as well as other community services
  • Referring clients to other staff as appropriate
  • Arranging interpreters and transportation services for clients
  • Preparing, updating, retrieving and filing client charts
  • Photocopying client records, reports, forms and other documents
  • Preparing charts and necessary forms for appointments

Collaborate with other members of the Administrative Team to ensure all reception, administrative, secretarial and clerical duties/responsibilities are fulfilled

Participate in team and staff meetings, chart reviews, case conferences, and other meetings and committees as appropriate to support both service delivery and organizational goals

Work during both regular and extended hours (evenings/weekends) and in locations within Kitchener to be determined by KDCHC

Work in a health determinants/client centred approach so as to assist in building the client’s or community’s own capacity to achieve health and well-being

Promote KDCHC and uphold its values, principles and policies

Collect, analyze and report on data and relevant information and participate in research as determined by KDCHC

Work in a manner that preserves confidentiality and seeks to minimize risks to the Centre and clients

Contribute to the Centre’s efforts to secure and maximize resources for current and new programs, services and activities

Support the Centre’s student and volunteer placement programs

Contribute to the Centre’s practices of hiring, orienting and training of staff

Accountability

This position is accountable to the Director of Administration

Qualifications

  • Secondary school diploma
  • Two years office experience in a health care or social service setting
  • Experience working effectively and sensitively with culturally and economically diverse populations
  • Experience with switchboard/multi-line telephone system
  • Proficiency in Microsoft Windows, Word, Excel, Outlook & Internet Explorer.
  • Experience with computerized scheduling and/or health records systems.
  • Excellent English written and oral communication skills.
  • Demonstrated ability to multi-task in a fast-paced environment while adhering to established policies and procedures
  • Demonstrated ability to work independently as well as an effective member of an interdisciplinary team
  • Demonstrated ability to maintain strict confidentiality

Applications will be received until 9:00 am, Monday, October 24, 2011

and should be sent (preferably by email)

to the attention of:

Lynn Rubinstein

Director of Administration

Kitchener Downtown Community Health Centre

44 Francis Street South

Kitchener, Ontario N2G 2A2

Email:

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