On-line Student Course Feedback:

Frequently Asked Questions

“One learns how to teach and get better at it by actually teaching, analyzing results, and using feedback to improve”Bob Kizlik

Q: What’s Happening this Winter2017?

A: A number of changes are taking placed based on feedback from our Winter 2017 pilot.

Q: What’s Changing?

A: Multiple Survey Dates per semester:

Weeks 7 & 8 – February 22nd & 27th (Exception Weeks 8 & 9 Brockville Campus due to Break Week)

Weeks 9 & 10 – March 6th & March 13th

Weeks 13 & 14 – April 3rd & 10th

Check with your campus and/or school office if you are unsure which period your course will be surveyed.

Q: What else is changing?

A: Where feasible, set aside time during class for students to complete the survey, recommend students bring devices to class or seek out a computer lab/library. Select a student to represent the class and encourage students to complete the survey during the allotted time, while you leave the class.

If in-class time is not feasible or practical, due to facility or other restrictions have, students complete the survey at any time during the survey period.

Q: How will students access the survey for my class?

  1. Students can log on to slc.me anytime.
  2. Students then select the ‘Student Feedback Class Survey’ link which directs them to our Student Information system/Course Feedback tab
  3. A list of courses, Survey open/close dates, Faculty name and survey status and links appears.

Note: Survey links will only be ‘active’ during the open period.

Q: What is the deadline for surveys to be completed?

A: Surveys will be open for a two week periods as described above. The survey period for your class will depend on your class’s start and end dates as well as the ‘best’ time for the survey period depending on the parameters of the class. Check slc.me for details as described above or with faculty directly.

Q: How do I address any AODA concerns?

A: There are a few options, depending on the situation. For students with visual impairments, you can suggest that the student(s) use the magnifier in the web browser oryou can contact HR, who will find a scribe to assist the student(s) with the survey.
Surveys can also be printed; completed and forwarded to Human Resources & Organizational Development, Kingston Campus, Room 01060.

Q: How can students who do not have access to computers in their program complete the survey?

A:Students should be encouraged to bring their own devices (cell phone, tablet, and laptop) to class to complete the survey. If this is not possible, students can use in-house resources in the library and/or computer labs or they can complete at home on their own time.

Q: Are Deans able to access the survey information?

A: Yes, Deans have access to their employee’s survey results.

Q: What if my students to not have access?

A: If the problem is a technical one, have students contact the service desk at x 1000, or in person. Otherwise, contact your campus/school office or Human Resources & Organizational Development at extension 1272 for assistance.

Q: How can I access the results from the surveys?

A: You can access the results through your faculty DropBox by logging on to slc.me.

Q: How do I access my DropBox from SLC.me?

A: To access your DropBox from SLC.me:
1. Log on to SLC.me
2. Select “Academic Shares” under the “File Bookmarks” heading on the left hand side bar
3. You may be asked to log-in again
4. After logging in, scroll to and select your name
5. Find and select “DropBox”

Please note if you do not have a DropBox, you can contact the IT help desk at extension 4357 to request one.