On Behalf of All the Staff Welcome to Parkview Primary Care Centre. We Hope That Your Placement

Dear Student,

On behalf of all the staff welcome to Parkview Primary Care Centre. We hope that your placement here will be an enjoyable and educationally stimulating experience and that you will quickly feel part of the team. You will be assigned a mentor who will help guide you throughout your placement. This placement will allow you facilitate and enhance your knowledge and understanding of primary healthcare.

All members of staff are committed to ensuring that the NHS Education Scotland Quality Standards for Practice Placements are being met and that mentorship support is in accordance with the NMC (2008) Standards to support learning and assessment in practice.

It is a joint responsibility to get the most from your placement and for you to share this responsibility with your mentor when discussing learning outcomes and opportunities for learning within this placement. It may not always be possible to work directly with your mentor all of the time, although they will ensure that you will always be supervised by a suitably qualified member of staff. Your mentor will meet with you within 48 hours of commencing your placement and will discuss learning objectives and how best to achieve these. They will arrange a date for a midway assessment and also an end of placement assessment. Your mentor will also complete an orientation checklist. (Appendix 1).

Parkview Primary care centre Philosophy

To provide a caring environment where all members of the health care team strive to achieve the best outcomes for the public.

This will be achieved by fostering a welcoming and friendly environment for the client, their families and carers, where each client is treated as an individual, with respect, ensuring a high standard of communication and partnership with all concerned.

This will be created through continual updating and sharing of knowledge to maintain a quality service that meets the diverse needs of the practice population and local community.

Philosophy of Values in Relation to Education of students

We aim to provide an optimum learning environment that fosters and facilitates opportunities for students to identify and participate in experiences to meet their learning needs.

We provide a welcoming and inclusive atmosphere where students are supported to reach their full potential. All students will receive a comprehensive orientation and shall be mentored by suitably qualified staff members with the experience and skills to facilitate student learning.

We encourage students to ask questions and will always try to answer them. However we will expect students to assist with their own learning by developing a questioning approach.

We will treat students as individuals acknowledging their needs and encouraging them to feel part of the team, we look forward to hearing their views and suggestions on how we can improve the learning experience for our students.

We aim to work in partnership with the university in order to maximise the provision of an enjoyable and effective learning environment for our nursing students, by providing the best possible learning environment we are investing in the future of nurses and promoting fitness for award, practice purpose and development.

NHS Tayside Values

All staff endeavours to follow NHS Tayside Values

1.  Put patients first.

2.  Show compassion, care and kindness

3.  Treat everyone with dignity and respect

4.  Take care to have good, open communications and be accountable for our actions and behaviours

5.  Do the best that we can by working as a team to provide excellent treatment and care

Parkview Primary Care Centre Profile

Parkview Primary care centre is a new building constructed in 2006, it incorporates a Pharmacy on site. It covers a practice population on 13,100.

The practice is located on Barry road and is on a public transport route. The practice is a two storied building and is fully adapted for disabled access.

There are seven part time partners in the surgery two part time salaried GP,s and three GP Registrars, and a full complement of nursing and administration staff.

Our aim is to provide a range of high quality, patient centred, primary health care services delivered by committed and well trained staff.

Opening Hours

The surgery is open from 0645 – 1800 Monday to Friday.

On a rota basis the Doctors normal surgery hours are:-

Morning Afternoon

0645- 0800 1400-1630

0830-1030 1630-1800

Duty Doctor Triage 0800-1330 Duty Doctor Triage 1330-1800

The early appointments are to cater for those patients who find it difficult to attend the practice due to work commitments.

Staff at the health centre consist of:

Two Health visitors, Public health staff nurse, School Nurse, Midwife, District Nursing team, GP’s, Physiotherapists, Speech Therapists, Podiatrists, CAMHS worker, Practice Nurses, Health Care Assistants, Community Dietician, reception staff and Practice Manager. POST workers.

Visiting health professionals, - Counsellors, Psychologist, Drug and Alcohol worker Community Mental Health Nurse, Early years Support worker, Psychiatrists, Parkinson’s Nurse.

Students will have the opportunity to work with some of these professionals on their placement: this will be discussed further when constructing their learning objectives and timetable.

The Health Visiting team consists of two part time Health Visitors, a part time Public Health Staff Nurse and part time clerical assistant.

Contact details - all members of team may be contacted on 01241 802378

Shirley Walker HV, Eva Stirling HV, Lesley Murray Staff Nurse, Avril Muir Clerical Assistant.

Health Visitors work towards improving and enhancing public health, their job is varied and incorporate:

·  Working in partnership with families, assessing their needs, to develop an agreed individual health plan addressing parenting and health needs (physical and emotional) for all the family.

·  The health visitor works closely with vulnerable families within the practice population to help address health inequalities for example when substance misuse or mental health issues can adversely impact upon the care of the children.

·  Communicating with other health professionals in the multidisciplinary team to ensure continuity of health care and support and provide the best outcomes for children and their families.

The School Nurse is based within Parkview she works with all school aged children and is assisted by school health support workers.

School Nurse is Ruth Connolly contact number is 01241 802377

School health is a nurse led service providing school age children with health information, support, screening and immunisation programmes. The school health nursing service work in partnership with parents/carers, teachers and other agencies to assist children of school age to achieve optimum health. Ruth has her own welcome pack that she provides for students allocated to her.

The District Nursing Team consists of one District Nurse, seven Staff Nurses, one Assistant Practitioner and one Health Care Assistant.

District Nurse Team Leader is Cathy Fuggacia contact number is 01241 854404

District Nurses provide a holistic approach to care, treatment and advice for both clients and their family within the home setting. Their job activities vary and incorporate:

·  Palliative and end of life care

·  Supporting families and carers

·  Administration of medication

·  INR monitoring

·  Clinical screenings : Diabetic COPD, continence

·  Phlebotomy

·  Communicating with other professionals in the multidisciplinary team to ensure continuity of health care and support

Shift Pattern

The normal working hours of the health visiting team are 0900-1700, Monday to Friday. Students may be offered the opportunity to work out with these times to facilitate their learning objectives, Students will not be expected to work weekends.

What You Can Expect From Us:

·  You will receive a timely induction into your work area to ensure you are familiar with the environment and are able to practice safely.

·  During your placement you will be allocated a mentor to work alongside. The mentor will be a qualified practitioner who will assist and support you during your placement and provide supervision during your clinical practice.

·  We will discuss your learning outcomes at the beginning of your placement.

·  We provide a safe and healthy environment which is conducive to meeting identified individual student learning needs suitable to your stage of education combining relevant theory with practice.

·  Your mentor will assess your performance against your course learning outcomes and provide continuous feedback to help develop your skills. You will have an initial, interim and final assessment with your mentor.

·  We expect to be asked questions and will answer these appropriately. However, as adult learners we may direct you and encourage you to get the answers for yourself.

·  You will be given ample opportunity to reflect and review. You will be expected to complete a feedback form (Appendix 2) following focused educational visits.

·  You will be a valued member of our team during your placement and you can expect support from all our colleagues.

·  We will listen to your feedback about your placement and will respond to any issues raised sensitively.

What we expect from you

·  We expect you to act in a professional manner in accordance with the Guidance on Professional Conduct for Nursing and Midwifery Students (NMC, 2009), be courteous, respectful and show enthusiasm, interest and motivation to learn.

·  We expect you to be punctual at all times and for any activity identified by the mentor.

·  We expect you to ensure that your mentor is aware of your learning outcomes for the placement.

·  You should inform your mentor and university if you are ill or absent from placement.

·  We expect you to maintain and respect confidentiality at all times. This applies to clients, their records, and discussions between student and their mentor.

·  We will guide you in many areas but you will be expected to assist your own learning through questioning, research and teamwork.

·  We expect you to dress in accordance with the university uniform policy

·  We would like you to raise any issues regarding your placement with your mentor in the first instance.

Dress Code

You are expected to dress smart/casual during your placement with the health visiting team (no jeans please). If you are spending time with the district nurse or practice nurse you will be expected to wear your uniform. You should wear your identification at all times, no jewellery apart from wedding band should be worn. If using public transport you should change into your uniform once you have reached your placement there are changing facilities at health centre that you can use.

Confidentiality

Confidentiality is extremely important and you will be expected to respect this at all times. You must notify your mentor if you know any clients within a non-professional capacity. If this is the case your mentor may advise that you have no involvement with the client or their family.

Use of Mobile Phones

The use of personal mobile phones must be restricted to break times. It is unprofessional to access them out with these times, however in special circumstances permission may be sought to access your phone.

Learning Opportunities

You will be given a timetable for the duration of your placement (appendix 6). Some learning opportunities may have already been arranged by your mentor. Your mentor will work together with you to identify other suitable learning experiences.

Please refer to list overleaf of suggested places that may be of interest to you in achieving your learning outcomes, this list is by no means exhaustive.

School Nurse - Carnoustie (01241 802377)

Podiatry - Carnoustie, arrange through HV

Midwife - (01241 802377) or (01382 732967)

Paediatric Speech and Language Therapist - (01241 802374)

Barnardos Angus Service, The Grenfell House Centre, Team Leader (01241 873146)

Supporting Families Impacted by Parental Imprisonment- Arbroath Barnardos Angus Service-(01241 822637)

Hepatitis C Specialist Nurse- Ninewells Hospital – (01382 740078)

Early Dementia Team- Gowanlea, Arbroath - (01241 437229)

Homestart – Arbroath (01241 431131)

Tayside Alcohol Problems- Abbey Health Centre – (01241 430303)

Respiratory Nurse Specialist- Little Cairnie Hospital, Arbroath - (01241 436845)

Smoking Prevention - 01382 424060

McMillan Nurses (07700937782) – arranged by DN

Camus House Daycare - (01241 852057)

Occupational Therapist based at Camus House (01241 859884)

Ambulance service (01382 882400) contact via DN’s

Homeless unit – Guthrie Hill, Arbroath, (01241 432410)

Community Pharmacist - (01241 432489)

Angus Young Carers – (01241 439157)

Bookbug coordinator – (01241 435013)

Bookbug session – Monifieth Library (01382 533819) Carnoustie Library (01241859432)

Befriending Service – Project Coordinator. (01382 534000)

Arbroath Infirmary (01241 822530)

Continence Advisory and Treatment Service (01307 468383)

Social Work and Health Office- Forfar, (01307 462405)

Community Mental Health Team- Whitehills, Forfar, (01307 475239)

Youth Bytes Bus- Young People’s Health Workers- (01241 875525)

Breastfeeding support- Abbey Health Centre - (01241 430303)

Child and Family Centre Arbroath – (01241 870163)

Prince’s Trust/Café Project- Arbroath (01241 874200)

Community Child Health Clinics - (01307 475260)

Web Project – (01307 460101)

Evaluation of Placement Area

We hope that you have enjoyed your placement at Parkview Primary Care Centre and that it has met your learning needs and expectations.

The team would be grateful if you could take time to complete a feedback sheet (appendix 4 and 5). Your comments are very important to us and will be used to inform and make improvements as required for the benefit of future students.

The team wish you well and look forward to hearing how you are progressing and perhaps will have the opportunity to welcome you back to the team as qualified practitioners in the future.

APPENDIX 1 STUDENT ORIENTATION CHECKLIST

Complete with 48 hours of commencing placement.

Introduction to / MENTOR / STUDENT / DATE
§  Mentor (associate mentor)
§  Other members of nursing/midwifery team
§  SCN/Team Leader and key members of team
Show
§  Orientation to placement layout including fire exits
§  Location of emergency equipment
§  Location of other placement equipment
§  Location of key policy/guidelines/procedures
Discuss
§  Changing facilities
§  Uniform policy /dress code
§  Shift patterns
§  Daily routine of placement, including meal breaks
§  Philosophy of care
§  Philosophy of education
§  Fire and safety procedures
§  Emergency procedures
§  Lines of communication (including emergency numbers)
§  Manual handling policy and procedures
§  Area specific information ( lone worker policy for community)
Educational opportunities and agree learning outcomes. Document in assessment book
Date of midway assessment –
Date of final assessment –
Mentor Signature –
Student Signature-
Orientation completion date

APPENDIX 2 FOCUSED EDUCATIONAL VISIT FEEDBACK FORM (FEV