Office Employment
8215 Florence NE Albuquerque, NM 87109 (505) 604-9612
OBJECTIVE: To obtain a fulfilling, rewarding position with a dynamic company
Where my experience and work ethic can be used to benefit the company
As well as mentor others.
HIGHLIGHTS OF QUALIFICATIONS
- Ability to analyze and solve problems in a constantly changing work environment
- Highly motivated and self-managed. Effectively managed employees to meet and exceed goals set including training employees to be able to meet the goals
- Competitive, efficient, hard working, articulate, enthusiastic with a strong passion to learn and grow
- Quickly learn and master new technologies and software
- Equally effective working on individual projects as well as a leader of a team
- Successful experience in customer service, business management, team management, and sales
PROFESSIONAL EXPERIENCE
Management
I helped achieve superior operational functionality of a plasma aphaeresis center by effectively training and managing employees in a fast paced environment while maintaining the integrity of the product. I successfully created a professional developmental football league team to represent New Mexico. Effectively ran a business through a partnership and was successful by being subcontracted for large scale construction. I managed a large team of security guards to provide around the clock public safety at a major state multi-week event. Organized developmentally disabled homes to provide comfort to individuals that have assisted living needs and the support staff there for them including the assurance that New Mexico laws are being adhered. Also, I am a U.S. Army veteran with the leadership skills to motivate and guide others.
- Coordinated a team with multiple areas of operations at a high performance plasma collection center for medication production that received FDA and GHA approval while receiving multiple yearly quality awards from within the company.
- Initiated a Team New Mexico with the States Developmental Football League (SDFL) that participated in an event in Little Rock, Arkansas which provided player evaluations to NFL and CFL scouts. Evaluations included drill information and game footage. My involvement included the organization, recruiting, management, coaching, fundraising, marketing, budget management, event planning, organization of travel, and forming business partnerships. The team gained support from elected officials and is a member of the New Mexico Hispano Chamber of Commerce.
- Co-owned a small business that helped with the building of the Embassy Suites Hotel with insightful business experience gained including operations, compliance codes, and human resources.
- I was able to manage a New Mexico State Fair security team to the highest quality public safety possible which also involved the transport and armored security of New Mexico state funds.
Supervision
- Responsible for large groups of employees, ranging from reception technicians, football players and coaches, to security personnel, construction workers, and caregivers
- Orchestrated many winning teams and promoted productive environments by:
- Delegating jobs in accordance with employee skills and abilities
- Treating employees with respect; maintaining a sense of responsibility and diligence
- Welcoming constructive criticism and input on production improvements
- Trained employees to maintain good business relations, how to effectively perform job responsibilities
- Conduct Human Resource functions: recruiting, interviewing, hiring, performance reviews, salary reviews, explanation of benefits, new hire orientation, verbal/written warnings, terminations when necessary, and comply with local and state laws and train other to also adhere to the procedures
- Administered, scheduled, and coordinated daily operations of office, including budgets.
- Consistently maintain good rapport with all employees resulting in “team work” throughout the company
Experience:
SITEL (01/15/13 - 10/25/13) Albuquerque, N.M.
Ace (advanced customer experience) Customer Service Representative for DIRECTV
States Developmental Football League (1/12 - 06/13) Albuquerque, N.M.
General Manager for Team New Mexico and in charge of league Player and Coach Affairs
CSL Plasma (01/19/2009-05/4/2012) Albuquerque, N.M.
Receptionist Group Lead (Supervisor)
Akal Security (09/2008-11/2008) Albuquerque, N.M.
Security Guard
New Pathways Inc. (10/2006-07/2008) Albuquerque, N.M.
Caregiver House Lead for multiple residences (Supervisor)
AKAL Security (Events) (09/2007-12/2007) Albuquerque, N.M.
Armed Security Guard/Quadrant Leader (Supervisor for Events)
VV Corp. (01/2004-11/2004) Veguita, N.M. and Albuquerque, N.M.
Co-Owner
Wal-Mart Super center (08/2003-12/2004) Albuquerque, N.M.
Produce/Customer Service
Central Avenue Enterprises (01/2003-08/2003) Albuquerque, N.M.
Salesclerk/Customer Service
Mossman Homes and Pools (01/2001-12/2002) Albuquerque, N.M.
Construction (Framer) /Swimming Pool Safety Cover Installer
United States Army (01/1999-01/2001) Locations Varied
Tanker 19-K
Education:
Rio Grande High School 1992-1996 Albuquerque, N.M.
General Studies
Central New Mexico Community College 2005-2006 Albuquerque, N.M.
Some College General Classes Including courses in: English, Spanish, Information Technologies, Psychology, and Math