OBJECTIVE Seeking an Administrative Support Position in a Medical Environment

Latasha N. Penn

170 Kensington Drive Apt 63, Spartanburg SC 29306

(864) 576-2744 or (864) 347-0427

OBJECTIVE Seeking an administrative support position in a medical environment

QUALIFICATIONS Reliable, dependable employee with a good attendance record

Excellent customer service skills – enjoy being of service to others

Supportive team member

Manage time well

Knowledge of Microsoft Word, Excel, Access, and PowerPoint

Training in Medical Office Systems and Procedures, including Medical

Terminology, Accounting Concepts, Coding and Classification

EDUCATION Spartanburg Community College, Spartanburg SC

Aug 2009 – July 2012 Administrative Office Technology-Medical AAS Degree

Additional Training/Activities:

HPP Training

CPR, AED, First Aid, Child, Infant and Adult Certifications

Member, Policy Council for Early Head Start

Recognized for “Most Volunteer Hours for Field Trips”

Volunteer, St. Luke’s Medical Clinic (Spring 2011) – 10 hours /week

-  Assisted with filing, typing, pulling charts, and answering the phones

-  Contacted patients on the waiting list and for medicine pick-up

CLINICALS St. Luke’s Free Medical Clinic, Spartanburg SC (240 hour internship)

Answered phones, scheduled appointments, and followed-up as needed

Scheduled referrals and labwork

Processed billing

Input patient data; copied, filed, and faxed documents/records

Verified eligibility for services

West Minor Care, Spartanburg SC (40 hour internship)

Observed office staff and gained experience with office functions

EMPLOYMENT Salvation Army, Spartanburg SC

May 2007 – Oct 2007 Dispatcher

Processed pick-up orders for donated items

Keyed information into computer database

Sorted, copied, faxed, and filed paperwork

Sept 2003 – present Homemaker/Parent Volunteer

Simply Fashions, Spartanburg SC

Mar 2003 – Aug 2003 Cashier/Sales Staff

Operated cash register and assisted customers with purchases

Goodwill, Spartanburg SC

Feb 2002 – Feb 2003 Cashier

Operated cash register; organized clothing racks

Dollar General, Duncan SC

Dec 2001 – Jan 2002 Cashier/Stocker

Operated register to complete point-of-sale transactions Priced and stocked merchandise, answered phones, and greeted customers