Notes from Day Services Review Meeting

Friday 13th October 2017 at 2pm

Portadown Health Centre

In attendance
Bronagh McKeown – Head of Disability Day Services
Miceal Crilly – Assistant Director of Disability Services
Mairead Murphy – Day Services Manager
Lisa Polland-O’Hare – Day Opportunities Co-Ordinator
Sinead Campbell – Disability Action Advocate
Paula McKeown – Communications Officer
Alan Metcalfe –Assistant Director Estates Department
Johnny McMahon – Head of Management Accounts
Jenny Johnston – AD Human Resources MHD
Tony Black – Head of Clinical and Social Care Governance
Barry Collins – Head of Transport
Noreen McComiskey – Head of Specialist Services
Maire Marley – Senior RQIA Inspector
John McEntee – Head of Community Services
Donna Curley – Head of Community Services
Pat McAteer – Head of Specialist Services
Joan Fitzpatrick – Carer Rep
Tommy Mitchell – Carer Rep
June Rafferty – Ass Manager Day Care
Janet McConville – Head of Planning Department
Paula Vennard – Senior Planning Officer
Maureen Carvill – Ass Manager Day Care
Apologies
Carmel McGrath – Day Services Manager
Margaret McShane – Day Services Manager
Leoine Hudson – Disability Action Advocate
Brian Smyth – NIPSA Rep
Margaret Devlin – RCN Rep
Petra McCreesh –Unison rep
Kathy Lavery- Head of Social Care Governance
Aiden McCullagh - Self Directed Support Officer
Note / Actions
  1. Apologies
Apologies were noted as above
  1. Welcome and Introductions
Mr Miceal Crilly welcomed everyone to the group and thanked everyone for attending.
  1. Background
Miceal gave an update on the purpose of the workshop and provided background to the review.
The Day Services Review will last 12 months with outcomes and recommendations presented to Southern Trust Board by October 2018. The Review will cover all Day Services to include Day Care Centres and Day Opportunities. A number of workstreams will work on specific areas and feedback to the main Project Team group at monthly intervals. The importance of minute taking at all meetings was stressed as vital in ensuring that all members of the Project Team are involved and kept up to date with progress and communication is transparent.
  1. Presentation
Bronagh tabled a presentation to the group and an overview was provided. (Attached).
Bronagh outlined the rationale for review of Day Services and Project management structure for same. Some of the Key driving factors were outlined as follows:
  • Meeting service user needs – marked increase in complex needs in service users referred to Day Services - impacting on capacity within Day Services.
  • Staffing review – training staff to meet the needs of service users with high dependency needs plus addressing training needs of staff working with service users in community settings.
  • Review of Day Care buildings to ensure they are fit for purpose
  • Project management structure outlined as follows:
  • Project Steering Group = Trust Senior management team
  • Project Team = all stakeholders in attendance (monthly)
  • Subgroups

  1. Question and Answer Session
Engagement with Services Users
Discussion regarding the best way of informing and involving Service Users/Parents/Carers took place. The following actions were agreed:
A letter to be drafted to all service users and carers to explain purpose of the review
Organise meetings for both day care and day opportunities to discuss aims of review
Potential for lots of smaller meetings within workstreams to involve service users and carers
Marie Marley RQIA noted that there needs to be clear evidence that carers and service users have been consulted.
It was agreed that a summary of current issues affecting Day Services should be collated and shared with all stakeholders to further inform rationale for review- Bronagh to collate and share with all project team members.
Engagement with community/voluntary Sector
It was agreed that further consideration needs to be given to how to engage with the community/voluntary sector. It was suggested that all providers are invited to a meeting at which the Trust will share with them the purpose of the review and ask them how best to engage with them during the process.
Further Investment
Miceal referenced additional Government Funding which has recently been made available for Day Services to be received – decision to be made re investment.
Numbers of people in Day Care and Day Opportunities will be made available toworkstreams– profile of service users’ needs have changed so space requirements /staffing needs reviewed which may impact on the registered numbers for each centre.
RQIA will not be involved in Day Opportunities providing there is no evidence of institutional care being delivered in community settings. / Bronagh to liaise Day Centre Managers and Day Opportunities Manager
Bronagh to contact Contracts to obtain list of current providers and make initial contact
Planning to develop investment proposal for funding
  1. Workstreams (paper attached)
Subgroups = workstreams- as follows:
  • Assessment of need/ eligibility criteria
  • Estates services
  • Support services
  • Human resources/ staff engagement
  • Communication
  • Service model
Chairs for each group were identified and agreed to schedule initial meetings, draft terms of reference for each group and provide an action plan for each area.
The Project Initiation Document for Review was distributed to all attendees present.
Workstreams will report back to Bronagh McKeown on a monthly basis for feedback to Bryce McMurray, Director of Mental Health & Disability.
Updates from workstreams also to be provided at Project Team meetings by workstreams. / All sub-group chairs to schedule meetings and provide terms of reference and action plan.
  1. Next Meeting
Monday 20th November 2017 at 2pm in Oakdale House, Newry

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Disability Day Services Review

Project Scheduled Oct to end January 2018

Timelines and membership of sub-groups

Schedule of Meetings / Chair / Members / October / November / December
13th / 20th / 27th / 3rd / 10th / 17th / 24th / 1st / 8th / 15th / 22nd / 29th
Inaugural Project team meeting. / Miceal Crilly /  / Christmas Week
Eligibility criteria and assessment of need. / Bronagh McKeown
John McEntee / Claire Byrne
Valerie Berry
Gavin Crilly
Tracy Rodgers
Noreen McComiskey
Tommy Mitchell – Carer Rep
Joan Fitzpatrick – Carer Rep
Carmel McGrath
Lisa Polland-O’Hare
Amanda Skillen
Co-opted- Deidre Tominey
Tony Black
Sinead Campbell – Disability Advocate
Janet McConville / First Meeting
Estates Review / Pat McAteer / Mairead Murphy – DC Manager
John O ‘Donnell
Paula Vennard – Planning
Marie Marley – Co-opted basis RQIA
Leonie Hudson – Disability Advocate
Staffside Rep
Support Services / Margaret McShane / Carer Reps to be decided
Barry Collins – Transport
Jenny Johnston – HR
Kate Corley – Support Services
Staffside Reps
Staff Engagement and Human Resources / Jenny Johnston / Carer Reps to be decided
Training/QCF Rep
Melvyn Purdy
B5 Day Care to be nominated
B3 Day Opps to be nominated
Bernie McNaughton
Sinead Campbell – Disability Rep
Communications / Lisa Polland O’Hare / Paula McKeown – Communications
Speech & Language Therapy Rep to be determined
Joan Fitzpatrick – Carer Rep
Maureen Killen
Sensory Rep to be determined
Staffside Reps
Carolyn Agnew
Service Delivery model / Bronagh McKeown
Noreen McComiskey / Carer reps to be determined
Service User Advocates –Leonie and Sinead
Tony Black
Janet McConville
Donna Curley
Melvin Purdy
Darren Campbell
John McNeill / Thursday 2 Nov first meeting

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