North Carolina State University
Emergency Operations Plan
An all-hazards, risk-based emergency response plan
January 2013
GS§ 132-1.6. Emergency response plans. Emergency response plans adopted by a constituent institution of The University of North Carolina, a community college, or a public hospital as defined in GS§ 159-39 and the records related to the development of these emergency response plans are not public records as defined by GS§ 132-1 and shall not be subject to inspection and examination under GS§ 132-6. (2001-500, s. 3.1.)
This plan is modeled on the format of the Wake County Emergency Management Emergency Operations Plan (EOP) as of September 2012.
The following sections referenced in the Wake County EOP are omitted from this Plan.
· Plan Organization
· Topography
· Phases of Emergency Management
Prepared by
Environmental Health and Public Safety
2620 Wolf Village Way, CB8007
Raleigh, NC 27626-8007
LETTER OF PROMULGATION
APPROVAL AND IMPLEMENTATION
This plan supersedes all previously dated versions of the NC State Emergency Operations Plan.
The transfer of management authority for actions during an incident is done through the execution of a written delegation of authority. This procedure facilitates the transition between incident management levels and outlines any specific limitations to that authority.
The NC State University Emergency Operations Plan delegates the Chancellor authority to specify the following line of succession for a major emergency or disaster:
- Associate Vice Chancellor of Environmental Health and Safety
- Chief of Police
- Designee
______
Chancellor, NC State University
STATEMENT OF APPROVAL
The undersigned agree to the responsibilities assigned to their organization in the North Carolina State University Emergency Operations Plan. By signing this plan, I agree to implement the roles and responsibilities outlined in this plan.
______
Vice Chancellor of Finance and Business Date
______
Associate Vice Chancellor of Environmental Health and Public Safety Date
______
Chief Communications Officer Date
EXECUTIVE SUMMARY
The NC State University Emergency Operations Plan (“The Plan”) provides the organized management system for NC State to follow during emergencies. It is designed as a flexible system in which part or the entire Plan may be activated, as appropriate to the situation. The Plan provides an organizational structure and procedures for the management of information, activities, and operations during an emergency. As required by GS§ 132-1.6 and UNC General Administration, NC State University maintains programs in prevention of, preparation for, response to and recovery from natural or man-made disasters.
The Plan follows the format outlined by the Wake County Emergency Management Plan. Recognizing potential hazards and managing their associated risks are major components of emergency planning. The University has established policies, procedures, and guidelines to respond to emergencies to minimize their impact and duration. An emergency is defined as a sudden or unexpected occurrence or combination of occurrences that may cause injury, loss of life, destruction of property, or the interference, loss, or disruption of normal business operations that poses a threat to the campus community.
The Emergency Operations Plan (EOP) establishes a framework of policy and guidance for University preparedness, response, recovery, and mitigation. It also supports Business Continuity and Disaster Recovery Plans, establishing a framework to coordinate specific plans and procedures maintained by individual departments or divisions to enable a campus-wide approach to incident mitigation and resolution.
The EOP consists of a Basic Plan supplemented by functional and situational Appendixes. The basic Plan recognizes the content and role of existing plans, identifies potential hazards to the University, and establishes the general organization and function of the Emergency Operations Center.
Table of Contents
APPROVAL AND IMPLEMENTATION 4
STATEMENT OF APPROVAL 5
EXECUTIVE SUMMARY 6
BASIC PLAN 10
1.0 PURPOSE 10
2.0 SCOPE 10
3.0 SITUATION OVERVIEW 11
3.1 Geography 11
3.2 Population Characteristics 11
3.3 Transportation 11
4.0 HAZARD IDENTIFICATION AND RISK ASSESSMENT SUMMARY 12
5.0 PLANNING ASSUMPTIONS 14
6.0 CONCEPT OF OPERATIONS 15
6.1 General 15
6.2 Emergency Operation Center (EOC) 16
6.2.1 EOC Activation Levels* and Notification 17
6.2.2 EOC Activation by Sections 17
6.2.3 EOC Locations 18
6.2.4 Emergency Operations Structure 18
A. Executive Group 18
Executive Group Command Center Locations 19
B. Emergency Operations Group 19
C. Service Providers 20
7.0 IN THE EVENT OF AN EMERGENCY 21
8.0 FIELD COMMAND AND DEPARTMENT COMMAND CENTERS 21
9.0 ASSISTANCE AND MUTUAL AID 21
10.0 COMMUNICATION PROTOCOLS IN A DISASTER 22
11.0 EVACUATIONS 22
11.1 Campus Evacuations 22
11.2 Building Evacuations 24
12.0 SECURING THE CAMPUS 24
13.0 CONTINUITY OF OPERATIONS 24
13.1 Succession of Command 24
13.2 Delegation of Authority 25
14.0 DIRECTION, CONTROL, AND COORDINATION 25
14.1 Information Collection, Analysis, And Dissemination 25
14.2 Communications 26
14.3 Public Information 26
15.0 PLAN DEVELOPMENT AND MAINTENANCE 26
15.1 Maintenance, Updates, and Revisions 27
15.2 Training And Exercises 27
16.0 AUTHORITIES AND REFERENCES 28
16.1 Authorities 28
16.2 References 28
17.0 RECORD OF CHANGES AND REVISIONS 29
APPENDICES 31
APPENDIX A: EXTERNAL AGENCY CONTACT NUMBERS 32
APPENDIX B: EMERGENCY OPERATIONS CENTER (EOC) STANDARD OPERATING GUIDELINES AND PROCEDURES 34
EOC POSITION CHECKLISTS 39
Questions for On-Scene Incident Command 39
EOC Manager Task List 40
COMMUNICATION CONSIDERATIONS 41
EXPECTED SECTION CHIEF TASKS 42
EOC ATTACHMENTS 45
Attachment 1: Emergency Operations Center Organization Chart 46
Attachment 2: EOC Telephone Numbers And Network Connections 47
Attachment 3: Campus Maps 50
APPENDIX C: GOTOMEETING INSTRUCTIONS 56
APPENDIX D: EMERGENCY SUPPORT FUNCTIONS (ESF) 59
APPENDIX E: SERVICE PROVIDER INFORMATION 62
E.1 Information Technology Infrastructure 63
E.2 Telecommunication Grid Infrastructure 63
E.3 Utility Infrastructure 63
E.4 Transportation Infrastructure 63
E.5 Dining 63
E.6 Campus Life / Sheltering 64
E.7 Student Development, Health and Wellness 64
E.7 Division of Student and Academic Affairs 64
E.8 Finance 65
E.9 Animal Care 65
E.10 Research 65
E.11 Environmental Health And Public Safety 66
E.12 Fire Protection 66
APPENDIX F: MUTUAL AID AGREEMENTS 67
F.1 Campus Police Mutual Aid Agreements 68
F.2 USDA United States Department of Agriculture Animal and Plant Health Inspection Service Mobile Command Center Agreement 69
APPENDIX G: AMERICAN RED CROSS SAFE AND WELL INSTRUCTIONS 74
APPENDIX H: CRISIS COMMUNICATION PLAN 75
APPENDIX I: EMERGENCY NOTIFICATION AND COMMUNICATION PROTOCOL 82
APPENDIX J: SUMMARY OF SUPPORT FUNCTIONS, RESPONSIBILITIES, AND LINES OF SUCCESSION 93
APPENDIX K: UNIVERSITY EMERGENCY PREPAREDNESS PLANS 106
APPENDIX L: EMPLOYEE TITLE REFERENCE 107
APPENDIX M: EOP CONTENT CONTRIBUTOR 108
APPENDIX N: UNIVERSITY EMERGENCY CONDITIONS HOTLINE 110
APPENDIX O: NC EMERGENCY MANAGEMENT PHONE BANK PROCEDURE 112
APPENDIX P: GOVERNMENT EMERGENCY TELECOMMUNICATION SERVICE (GETS) CARD 115