Nonprofit Health Centers Enter Insurance Realm

Phil Galewitz, Kaiser Health News, January 8, 2014

MIAMI — The nation's 1,200 non-profit community health centers receive strong federal support to treat millions of uninsured residents, but still face financial challenges. Some are responding with an unusual strategy — starting for-profit insurance plans.

In 2008, the Jessie Trice Community Health Center in Miami invested $120,000 to start Prestige Health Choice, a for-profit Medicaid health plan that the state pays a flat monthly fee per enrollee to provide care. Fourteen other community health centers also participated.

In 2013, Jessie Trice got a $759,000 payout after Florida Blue, the state's largest insurer, bought a minority ownership stake. Jessie Trice used part of that windfall to open a health center in suburban Miami and to convert an existing facility into a dental clinic.

As Florida shifts nearly all its 3 million Medicaid recipients into private managed care plans this year, Prestige expects to triple its enrollment to more than 300,000 members. That could lead to more profits for Jessie Trice and the other health centers. Through Prestige, they are also less reliant on policies set by other insurers, and gain more control of how Medicaid funds are spent.

"If you have to ask for money from the bank … you might as well be the bank," says William Baker, a health center consultant in Austin.

A number of community health centers have already formed non-profit Medicaid health plans, including some in California, Rhode Island and New York. Prestige is one of a handful of for-profit plans created by the centers, but more are looking at that business model as a result of two overlapping trends: the increasing number of people eligible for Medicaid under the federal health law and state decisions to shift enrollees into managed care plans.

Health center officials say owning health plans helps their patients in several ways. It gives centers a financial incentive to keep patients healthy and out of the hospital because the plan gets a fixed fee for their care. Officials say disputes about services or benefits are also resolved more easily. Finally, the centers have access to money that can be plowed back into care.

"We are trying to move up the food chain to get better in line for revenue," says Salliann Alborn, CEO of Maryland Community Health System, a consortium of eight health centers that, in partnership with Johns Hopkins HealthCare, runs for-profit Priority Partners, a plan with 215,000 members. Priority Partners in 2012 made a nearly $12 million profit on $902 million in revenue, according to filings with the Maryland Insurance Department.

Two of today's largest for-profit Medicaid insurers — Centene and Amerigroup — started out as non-profits owned by community health centers.

Other for-profit health plans owned partly by community health centers include a Medicare plan run by the non-profit CareOregon and an exchange plan run by Colorado Access, also a non-profit insurer.

Integral Quality, a non-profit plan owned by Healthcare Network of Southwest Florida, a center in Immokalee, Fla., is considering becoming for-profit to enable it to expand into additional counties.

Michael Gervasi, CEO of Florida Community Health Centers, says being a partner in Prestige means his health centers can have a greater voice in treatment decisions and credentialing doctors. "It's about swimming upstream and being able to play with the big boys," he says.

Meg Murray, CEO of the Association for Community Affiliated Plans, which represents health plans owned by health providers, says ownership by health centers is usually "a defensive posture."

"In many cases, health centers are concerned that other for-profit plans will reduce their reimbursements or make it harder for them to provide care," she says.

The managed care strategy, based on receiving fixed monthly amounts per patient, also carries risks for health centers — they can lose money if treatment costs are higher than expected. Prestige, for example, made $2.8 million profit in 2010 on $97 million in revenue but lost $2.7 million in 2011 on $143 million in revenue. In 2012, it made a slight profit.

Prestige was formed after several Florida health centers combined to negotiate with Medicaid health plans, says Kevin Kearns, CEO of Prestige Health Choice. They decided to start their own plan as a way to retain some of the savings they incurred by becoming more efficient.

"The health centers wanted to retain the benefits, to put back into their communities," Kearns says.

At Jessie Trice, CEO Annie Neasman says Prestige was "a leap of faith for us."

She says her health center doesn't receive enough federal money to handle the growing demand of uninsured patients. Health centers don't turn patients away, although they charge those without coverage a sliding-scale fee.

"It was an opportunity for us to expand our revenue base," Neasman says. A local health foundation helped the center come up with the money to invest in Prestige. About 1,300 patients, or 17% of Jessie Trice's Medicaid patients, are enrolled in the plan.

"The Prestige plan … is better for the health center (financially)," Neasman says.

Chris Paterson, CEO of Centene's Florida unit, called Sunshine State Health Plan, says he sees no problem sending Centene's customers to health centers that own a competing plan.

"The health centers don't want to be dependent on any one payor, and we don't have a problem with that," he says.

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