NONAPPROPRIATED FUND VACANCY
GUEST SERVICES REPRESENTATIVE
NF-0303-I
BARKSDALE AIR FORCE BASE
EQUAL OPPORTUNITY EMPLOYER
Flexible position (no benefits) located at Barksdale Inn (Lodging) Barksdale Air Force Base, Louisiana.
DUTIES:Receives and confirms room reservations by letter, telephone, e-mail, or personal contact. Registers and assigns rooms to guests, make and issue keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and represents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Performs other duties as assigned. Maintains a presentable manner at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensure housekeeping status of rooms is updated. Record and notify appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service sit he first priority. Performs other related duties as assigned.
OUALIFICATIONS:Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English. Must meet state and legal age requirement for sale of alcoholic beverages. Must be able to satisfactorily complete a National Agency Check.
BENEFITS: If you are selected for this job you will not be eligible for leave, retirement, health insurance or life insurance. You will, however, be eligible for use of the fitness center, golf course, bowling center, clubs, library, swimming pools and other Services facilities.
HOW TO APPLY: Current Barksdale NAF employees should submit AF Form 2550; others submit OF 612, Optional Application for Federal Employment, and OF 306, Declaration for Federal Employment, to the Human Resources Office. Mailing Address: 2 SVS/SVH, 841 Fairchild Avenue, Bldg 5541, Ste 113, Barksdale AFB, LA 71110-2270. Telephone: (318) 456-3243