Appendix 1

NMH Central Database Template - Master

Section 1 – The information below will be displayed on the DSA QAG website

Name of HEI / University of Chester
Address / Disability Support, Room CBK101, Binks Building, Student Support and Guidance, University of Chester Parkgate Road Campus, Chester CH1 4BJ
Contact Name(s) /
  • Disability Services Manager: Heather Blundell
  • Senior Disability Support Officer: Kate Morris
  • Disability Support Officers: Tony Catt, Emily Jones, Karl Bader-Bailey
  • Student Support Officer (NMH Co-ordinator): Jess Hitchcock

Telephone Number(s) / 01244 511059
Email Address(s) / or
Website /
Rates last updated / February 2016

HEI Only:If your institution has a single NMH quote for a designated external supplier(s) authorised/agreed by SFE, please complete the details below.

NMH Provider(s) /
  • University of Chester
  • Randstad Student and Worker Support
  • Clear Links Support

Authorised by SFE Contact Name / SFE DSA Team (see last updated: 15 December 2015)
Date of SFE Authorisation / Pre-2013

Section 2 – Below is the standard NMH service and rates table to be displayed by NMH providers.

Note: Please enter the NMH Support Rates per hour in the table below.

Band 1 Support Assistants / Note below the NMH provider with whom the institution has an agreement in place with. / Net / VAT / Total
Practical Support Assistant / Randstad / £15.84 / £3.17 / £19.01
Library Support Assistant / Randstad / £15.84 / £3.17 / £19.01
Reader / University of Chester / £15.84 / £3.17 / £19.01
Scribe (non-exam) / Randstad / £17.93 / £3.59 / £21.52
Workshop / Laboratory Assistant / Randstad / £15.84 / £3.17 / £19.01
Sighted Guide / Investigate Specialist Service as appropriate
Proof Reader / Clear Links / £25.00 / £5.00 / £30.00
Band 2 Enhanced Support Assistants
Study Assistant / Randstad / £17.93 / £3.59 / £21.52
Examination Support Worker / Randstad / £17.93 / £3.59 / £21.52
Manual Note Taker / Randstad / £20.79 / £4.16 / £24.95
Band 3 Specialist Enabling Support
Communication Support Worker / Investigate Specialist Service as appropriate
Electronic Note taker / Investigate Specialist Service as appropriate
Specialist Transcription Services / Randstad / £20.32 / £4.06 / £24.39
Mobility Trainer / Via Local Authority
Band 4 Specialist Access and Learning Facilitators
Specialist Mentor / Randstad / £53.77 / £10.75 / £64.53
Specialist One to One Study Skills Support (for SpLD students) / University of Chester
Clear Links / £72.79
£60.00 / £14.56
£12.00 / £87.35
£72.00
BSL Interpreter / Investigate Specialist Service as appropriate – NRCPD?
Language Support Tutor for deaf students / Investigate Specialist Service as appropriate
Assistive Technology Trainer / Via Supplier recommended by Funding Body

*Please grey out any service that is not offered by your organisation.

NB. University of Chester provides Band 4 Specialist One-to-One Study Skills Support to students where possible, and Clear Links provides an overflow support provision for students who cannot be seen in-house.

For more information on the above bandings, please click on the below link:

NMH Template V4.0