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Curriculum Vitae
Nicole L. Defenbaugh, Ph.D.
C: (618) 203-1515
EDUCATION
Ph.D.Southern Illinois University, Carbondale, IL (2007)
Dissertation Title: Sites of Discovery: A Narrative Journey of the IBD Body
Advisor: Dr. Ronald J. Pelias
Specialization: Health Communication
Primary Coursework: Narrative, Autoethnography, Performance Studies
M.A.Northern Illinois University, DeKalb, IL (2000)
Scholarly Report: Engaging the College Student: Invitational Rhetoric for Graduate
Teaching Assistants in the Postmodern Communication Classroom
Advisor: Dr. Lois Self
Specialization: Feminist Rhetoric
Primary Coursework: Rhetorical Theory, Women’s Studies, Interpersonal Communication
B.A.University of Wisconsin, Eau Claire, WI (1998)
Major: Public Communication (Public Speaking)
Minor: Cultural Geography
Graduated Magna Cum Laude
CERTIFICATION
Flinders Chronic Condition Management Program Tools – Flinders University (March 2016)
PROFESSIONAL EXPERIENCE
University of South Florida – Morsani College of Medicine (affiliated with LVHN)
Associate Professor (2013 – present)
Topics taught: Shared decision making, presentation skills, cultural diversity and awareness (Values-Based Patient-Centered Care curriculum), and feedback (Faculty Development).
Advise medical students on their Action Learning Project to host advance care planning games with community members to encourage conversations with aging family and friends about end-of-life wishes
New course development: Humanities (3rd year mini course), Narrative Medicine (4th year medical elective), Performance of Medicine (4th year medical elective), Autoethnography (capstone research project)
Lehigh Valley Health Network
Director of Education & Advance Care Planning - Family Medicine and Community Health
(2013 – present)
Responsibilities: Direct community engagement events on the topic of advance care planning (ACP). Develop curriculum and teach resident learning sessions on nonverbal communication, leadership, teamwork, facilitating a meeting, crucial conversations, and shared decision making. Member of P4 (Preparing the Personal Physician for Practice) grant research publications. Advisor of department autoethnographic research (faculty & residents). Conduct direct observation and assessment of patient care (faculty and residents). Curriculum committee and program evaluation committee member.
Winona State University
Invited Online Instructor (Fall 2016)
Course taught: Health Communication (students were full-time employees from Mayo Clinic)
Bloomsburg University
Associate Professor (Fall 2012)
Assistant Professor (Fall 2007 – Spring 2012)
Courses taught: Health Communication (new course development), Health Assessment (co-taught unit in Adult Health Assessment course - Nursing Department), Rhetorical Analysis (Examining), Intercultural Communication, Interpersonal Communication, Interviewing, Public Speaking, Gender Issues in Communication and internship advisor
Southern Illinois University - Carbondale
Instructor/Graduate Teaching Assistant (Fall 2003 – Spring 2007)
Courses taught: Basic Speech Communication, Advanced Public Speaking, Performing
Culture, Storytelling
Junior Statesmen Foundation
Instructor, Stanford University & Yale University (Summer 2002 & 2003)
Course taught: Introduction to Public Speaking
Winona State University
Instructor (Fall 2001-Spring 2003)
Courses taught: Basic Speech Communication, Gender Communication, Advanced Public Speaking, Feminist Theory
Northern Illinois University
Instructor/Graduate Teaching Assistant (Fall 1999 – Fall 2000)
Course taught: Introduction to Public Speaking
PUBLICATIONS
Book
Defenbaugh, N. (2011). Dirty tale: A narrative journey of the IBD body. Creskill, NJ: Hampton
Press.
Book Chapters
Bryant, V. & Defenbaugh, N. (2017). Blood pressure doesn’t lie: A prison nurse and the patient
she’ll never forget. In A. duPré & E. B. Ray (Eds.), Real-life scenarios: A case study
perspective on health communication. New York: Oxford University Press.
Defenbaugh, N. (2017). Temporal reflections of image discrepancy: An autoethnography of UC
remission. In K. Williams (Ed.), Reifying women's experiences with invisible illness:
Illusions, delusions, reality.
Minge, J., & Defenbaugh, N. (equal contributing authors) (2017). Navigating digitized healthcare.
In J. Yamasaki, P. Geist-Martin, & B. F. Sharf (Eds.), Storied health and illness:
communicating personal, cultural, and political complexities. Long Grove, IL: Waveland
Press.
Defenbaugh, N., & Kline, K. (2012). Gendered construction of HPV: A post-structuralist
critique of Gardasil. In T. Carili & J. Campbell (Eds.), Women and the media: Global
perspectives (pp. 65-75). Lanham, MD: Lexington Books.
Ellis, C., Adams, T. E., Ellingson, L. L., Bochner, A. P., Denzin, N.K., Durham, A. S., et al. (2009).
Mentoring relationships: Creating a future for qualitative inquiry. In N. K. Denzin & M. D.
Giardina (Eds.), Qualitative inquiry and social justice: Toward a politics of hope (pp. 279- 302). Walnut Creek, CA: Left Coast Press.
Book Review
Defenbaugh, N. (2008). A review of: “Charon, R. (2006). Narrative medicine: Honoring stories of
illness.” Journal of Health Communication, 13, 409-413.
Peer-Reviewed Articles
Frankhouser, T. & Defenbaugh, N. (in press). Physician, mother, patient: An autoethnographic
examination of postpartum depression. Annals of Family Medicine.
Defenbaugh, N. & Chikotas, N. (2015). The outcome of interprofessional education: Integrating
communication studies in a standardized patient experience for advanced practice nursing
students. Nursing Education in Practice. DOI 10.1016/j.nepr.2015.06.003.
Foster, E., & Defenbaugh, N. (2014). How bodies learn: A brief intervention using dance and
dialogue. Journal of Graduate Medical Education, 6, 359-360.
Defenbaugh, N. (2013). Revealing and concealing ill identity: A performance narrative of IBD
disclosure. Health Communication, 28, 159-169.
Defenbaugh, N. (2013). “Women’s strength in waves” (video performance). Women and Language
Alternative Scholarship (online).
Defenbaugh, N. (2012). Absent aunt-ing: Connections to/with grief, loss, & forgiveness from a
dying aunt. Women and Language: Alternative Scholarship (online).
Defenbaugh, N. (2010). Letters to (an)other: Examining performance as/is metaphor.
International Review of Qualitative Research, 3, 225-232.
Defenbaugh, N. (2008). ‘Under erasure’: The absent ill body in doctor-patient dialogue.
Qualitative Inquiry, 14(8), 1402-1424.
Defenbaugh, N. (2008). Housewives, athletes, and smiling menopausal women: An analysis of
female gender roles in DTC advertising. Iowa Journal of Communication, 40, 1-14.
Peer-Reviewed Online Curriculum
Defenbaugh, N. & Sabino, J. (2016). Cross cultural interactions in providing health care.
STFM and AFMRD Family Medicine Residency Curriculum Resource.
Resource Materials
Defenbaugh, Nicole (2017). Storied health and illness: Communicating personal, cultural, and
political complexities. In J. Yamasaki, P. Geist-Martin, & B. F. Sharf (Eds.), Instructors
Resource Materials (pp. 8-14). Long Grove, IL: Waveland Press.
Currently Under Review
Foster, E., Defenbaugh, N. Biery, N., Hansen, S., & Dostal J. Resident Educational Socialization
through RAFT (Resident Assessment Facilitation Team). Submitted to Qualitative Research in Medicine & Healthcare.
GRANTS
Co-Investigator (Bob Motely, MD & Nicole Defenbaugh, PhD – Lehigh Valley Health Network)
(under review). $130,000 proposal. You Had Me at Hello: Using a Conversation Game to Address Advance Care Planning. Allspire Health Partners (2017).
Co-Investigator (Micah Sadigh, PhD – lead investigator). Granted $16,000. The Effects of Harp
Music on Anxiety, Depression, and Nausea in Cancer Patients Receiving Chemotherapy.
Lehigh Valley Health Network (2013 – 2016).
Team member (Julie Dostal, MD – lead investigator). Granted $2.5 million. Preparing the Personal
Physician for Practice (P4). Department of Family Medicine. Lehigh Valley Health Network (2007-2014).
Co-Investigator (Tim Daly, MD – lead investigator). Granted $5,000. Refugee Health Project.
Neighborhood Health Centers of the Lehigh Valley (2013).
Co-Investigator (Noreen Chikotas, PhD, RNP). Granted. $5,200. Standardized Patients in Adult
Health Assessment Nursing Course. Bloomsburg University Research & Scholarship Grant (2012).
Co-Investigator (Noreen Chikotas, PhD, RNP). Granted. $5,200. Standardized Patients in Adult
Health Assessment Nursing Course. Bloomsburg University Research & Scholarship Grant (2011).
Co-Investigator (Noreen Chikotas, PhD, RNP). Granted. $2,000. Standardized Patients in Adult
Health Assessment Nursing Course. TALE Teacher-Scholar Grant. Bloomsburg University
(2011).
AWARDS & RECOGNITIONS
Best Book Chapter Award. Ethnography Division. National Communication Association (2017).
Outstanding Specialist Educator Award. Department of Family Medicine. Lehigh Valley Health
Network (2016).
Service Award. Department of Family Medicine. Lehigh Valley Health Network (2015).
Norman K. Denzin Qualitative Research Award. Society for the Study of Symbolic Interaction.
Ethnography Division. National Communication Association (2011).
Celebrating UC Success – National Spokesperson. Crohn’s & Colitis Foundation. (2010).
Ellis-Bochner Autoethnography and Personal Narrative Research Award. Society for the Study
of Symbolic Interaction. Ethnography Division. National Communication Association.
(2009).
Teacher-Scholar Award – Dean’s Salute to Excellence. Bloomsburg University (2009).
OSCLG Teacher-Mentor Award. Nominee. Organization for the Study of Communication,
Language, and Gender (2009).
Celebrating UC Success National Winner. Crohn’s & Colitis Foundation and Proctor
& Gamble. Newport Beach, CA (2009).
Illinois Dissertation Award (over 75 international submissions). International Congress of Qualitative
Inquiry, Urbana-Champaign, IL (2008).
MEDICAL EDUCATION SESSIONS
Graduate Medical Education - Family Medicine Residency Learning Labs
Co-facilitator with Jeff Sternlieb, PhD. PGY2&3. Leadership. Administration & Leadership
Portfolio (2014 - 2017).
Facilitator. PGY2&3. Teaching skills – Parts 1, II & III. Transitions Program (2013 - 2017).
Facilitator. PGY1 Foundations Program. Teamwork & leadership, Giving & receiving feedback, Adult learning, and Baseline assessment – standardized patients (2013 - 2017).
Co-facilitator with Drew Keister, MD and Katarzyna Jabbour, PharmD. Basic concepts & tools:
Shared decision making. Chronic Care Portfolio (2013 – 2016).
Co-facilitator with Jeff Sternlieb. PGY2&3. Facilitating a meeting. Administration & Leadership
Portfolio (2013 – 2016).
Facilitator. PGY2&3. Presentation skills. Administration & Leadership Portfolio (2013 – 2016).
Undergraduate Medical Education
Co-facilitator with Kristin Bresnan, MD. 4th year students. Narrative Medicine (2 or 4-weekindependent study). Values-Based Patient-Centered Care Curriculum (October 2014,
November 2015, February 2016, February & March 2017).
Presenter. 4th year students. Presentation skills: Preparation, practice & passion. Leadership
Curriculum (May 2015, July 2016, May 2017).
Presenter. Faculty Development. Giving feedback and the debrief process in simulation (April
2015, April 2016, April 2017).
Nurse Residency
Presenter. Strategies for shared decision making. Multiple yearly presentations (2014 – present).
Presenter. When actions speak louder than words: Professionalism in healthcare. Multiple yearly
presentations (2014 – 2015).
PRESENTATIONS
Invited Healthcare Presentations
Co-presenter. Engaging the learner through meta-teaching. Faculty Focus Week. Lehigh Valley
Health Network. Allentown, PA (May 2017).
Co-presenter. How to conquer presentation challenges and avoid common pitfalls. Innovations in
Education. Lehigh Valley Health Network. Allentown, PA (April 2017).
Presenter. Barriers to effective listening. Ethics Symposium. Lehigh Valley Health Network &
DeSales University. Center Valley, PA (April 2016).
Presenter. Nonverbal communication: Observing, listening & inquiring. Palliative Care Team.
Lehigh Valley Health Network. Allentown, PA (March 2016).
Presenter (multiple presentations). Cultural awareness, teamwork and conflict. Chronic illness
and patient empowerment. Doctor of Physical Therapy Program. DeSales
University. Center Valley, PA (February-March 2016).
Presenter. Feedback: The good, the bad, the effective. Leadership Series: Organizational
Development. Lehigh Valley Health Network. Allentown, PA (September, 2015; January
2016, and April 2016).
Presenter. Presenting to teach: Presentation skills for engaging your audience. Pediatric Grand
Rounds. Lehigh Valley Health Network. Allentown, PA (August 2015).
Presenter. Communication tips for healthcare management. Pearl City Nursing Home. Pearl City,
HI (August 2015).
Presenter. Giving feedback and the debrief process in simulation. Faculty Development. USF –
Morsani School of Medicine. Lehigh Valley Health Network. Allentown, PA (April 2015).
Presenter. Shared decision making with patients. Nurse Residency Program – Seminar Sessions.
Lehigh Valley Health Network. Allentown, PA (February, March, June & October 2014;
February, June & July 2015).
Presenter. Presentation skills. Patient Care Specialist Retreat. Lehigh Valley Health Network.
Allentown, PA (December 2014).
Keynote Speaker. (Hidden) illness is in the eye of the beholder. Speaker’s Forum on “Invisible
Illness”. Bloomsburg University. Bloomsburg, PA (November 2014).
Presenter. Professionalism. Nurse Residency Program – Seminar Sessions. Lehigh Valley Health
Network. Allentown, PA (June, September & October 2014).
Keynote Speaker. From illness to wellness: Reforming our individualized healthcare. Health and
Wellness Conference. Cedar Crest College. Allentown, PA (April 2014).
Presenter (multiple sessions). Giving effective feedback. Presentation skills. Effective workplace
communication. Department of Medical Education. Baylor University Medical Center.
Dallas, TX (February 2014).
Performer/Discussion Facilitator. Patiently waiting. Department of Medicine - Macy Resident
Retreat. Lehigh Valley Health Network. Allentown, PA (March 2013).
Presenter. Patient communication: Tips for effectively talking (and listening) to your
patients. Clinical Insights in Respiratory Care Conference. Lehigh Valley Health Network.
Allentown, PA (May 2011).
Reviewer/Rater. Standardized Patient Sessions. Geisinger Medical Center. Internal Medicine.
Danville, PA (February 2011).
Keynote Speaker. Patient Education Program. Healing, humor & hope: Coming out of the IBD
closet. Crohn’s & Colitis Foundation of America – Tennessee Chapter. Nashville, TN (November 2010).
Presenter. Understanding illness identity from a patient perspective. Geisinger Health System
Danville, PA (September 2010).
Workshop Leader/Lecturer. Performance movement, voice, & character development. Well Arts
Institute (Non-Profit Organization). Portland, OR (June 2010).
Workshop Leader/Lecturer. Interviewing/ethnography tips. Well Arts Institute (Non-Profit
Organization). Portland, OR (June 2010).
Presenter. Presentation skills. Faculty Development Session. Lehigh Valley Health Network –
Division of Education. Allentown, PA (February & August 2010).
Performer/Actor. Standardized patient sessions. Geisinger Medical Center. Ob-gyn Department.
Danville, PA (April 2009).
Performer/Actor. Standardized patient sessions. Geisinger Medical Center. Internal Medicine
Department. Danville, PA (January – May 2009).
Competitive Paper Presentations (selected sample)
Let’s talk! Engaging the community in advance care planning through games (faculty advisor for
medical student group). Poster presentation at the North American Primary Care Research
Group Conference, Montreal, Quebec (November 2017).
Temporal reflections of UC remission: An autoethnography of body image and acceptance. Panel
discussion at the National Communication Association Conference, Dallas, TX (November
2017).
A powerful voice: Identity, agency, and women’s relationships in thyroid cancer. Performance
presented at the Organization for the Study of Communication, Language & Gender,
Omaha, NE (October 2017).
My body, my research, my community: Situating the researcher’s body within health
communication and disability research. Panel discussion at the National Communication
Association Conference, Philadelphia, PA (November 2016).
Autoethnography as scholarship: Legitimizing personal narrative and reflective practice. Workshop
presented at the International Conference on Communication in Healthcare (ICCH).
Heidelberg, Germany (September 2016).
Autoethnography in primary care research. Workshop presented at the North American
Primary Care Research Group (NAPCRG), Cancun, Mexico (October 2015).
Gender-related issues in clinical practice. Performance presented at the Organization for the
Study of Communication, Language & Gender, Bowling Green, KY (October 2015).
Just in time…for healing. Performance presented at the National Communication Association
Conference, Chicago, IL (November 2014).
To do no harm: Teaching the many faces of care to medical residents. Paper presented at the
Organization for the Study of Communication, Language & Gender, Houghton, MI (October
2013).
Interprofessional collaboration of standardized patients: Bridging medicine and communication
studies to educate nurse practitioners. Paper presentation at the International Congress of
Qualitative Research Conference. Urbana/Champaign, IL (May 2013).
Popping bottles: Communicating about the culture and risks of the mis/use of prescription pills by college students. Competitive presentation given for Institute for Culture & Society (ICS)
Lecture series. Bloomsburg University (March 2013).
Performing patients: Using arts-based and standardized patient programs to foster community in
health care settings. Lead facilitator. Short course session presented at the NationalCommunication Association Conference, Orlando, FL (November 2012).
Waste not, want not: Sterility and the hygiene hypothesis. Paper presentation at the National
Communication Association Conference, New Orleans, LA (November 2011).
Narrative health practices in senior care: The power of storytelling in understanding & connecting
with senior citizens (co-authored presentation). San Francisco, CA (April 2011).
One can build a bridge: One person shows as cites of intersection between
auto/ethnographic content and academic/commercial audiences. Performance of “It
takes guts...” vignette at the National Communication Association Conference, San
Francisco, CA (November 2010).
From the country club to the Bunny Ranch: Competitive papers in ethnography. Respondent.
National Communication Association Conference, San Francisco, CA (November 2010).
Letters to (an)other: Examining performance as/is metaphor. Paper presentation at the
International Congress of Qualitative Inquiry, Champaign, IL (May 2010).
IBD in the classroom. Paper presentation at the Health Symposium Conference, Bloomsburg, PA
(April 2010).
Gendered construction of illness: A poststructuralist critique of HPV. Paper presentation at the
Organization for the Study of Communication, Language, and Gender, Los Angeles, CA
(October 2009).
More and/or less the truth: Articulating crystallization as an innovative framework for qualitative
research. Co-presenter. International Congress of Qualitative Inquiry, Champaign, IL (May 2009).
Ethnographic studies of cultural play and performance: Food, fans, and jazz. Respondent.
National Communication Association Conference, San Diego, CA (November 2008).
Narrative truths: Storytelling as feminist, social, and political praxis. Workshop presented at the
National Communication Association Conference, San Diego, CA (November 2008) and Organization for the Study of Communication, Language, and Gender, Nashville, TN (October 2008).
Plenary: Mentoring students. Roundtable discussion at the International Congress of Qualitative
Inquiry, Champaign, IL (May 2008).
Endoscopic evidence: Critiquing medical practices from the inside(s) out. Paper presented at the
National Communication Association Conference, Chicago, IL (November 2007).
Invited Artistic Scholarship
A time to reconnect (“On the Fringe” creative category). Performance presented at the International
Conference on Communication in Healthcare (ICCH). Heidelberg, Germany (September
2016).
It takes guts [colon] spelling (with) dis-ease (adapted performance). Invited guest artist and
lecturer. Penn State – Master’s in Medical Education seminar (October 2015).
Patiently waiting. Invited performance for Internal Medicine residency retreat. Lehigh Valley Health
Network (March 2013).
The body’s tale: Understanding IBD through performance and personal narrative.
Invited guest artist. Susquehanna University – Medical Humanities Program (October,
2011).
It takes guts [colon] spelling (with) dis-ease. Invited guest artist. Solo performance at Penn State –
Berks (April 2009 & 2010).
It takes guts [colon] spelling (with) dis-ease. Invited guest artist. Solo performance at University of
Pennsylvania - Medicine (September 2009).
It takes guts [colon] spelling (with) dis-ease. Invited guest artist. Solo performance for Penn Island
Symposium at Penn State – Hershey Medical School (April 2008).
Waiting. Women’s History Month Reception. Solo performer for Women’s Art – Women’s Vision.
Bloomsburg University (March 2008).
White spaces. Original piece. Solo performer in Stephanie Juno’s visiting artist series. M. Kleinau
Theatre, SIUC (July 2007).
SERVICE
Editorial Board
Editorial Board. Qualitative Research Reports (2011 – 2014).
Editorial Board. Women & Language (2009 – 2014).
Editorial Board. Kaleidoscope: A Graduate Journal of Qualitative Communication Research
(2008).
Invited Reviewer
Invited Reviewer. Qualitative Research in Medicine & Healthcare (July 2016).
Invited Reviewer. Social Science & Medicine (January 2016).
Invited Reviewer. Health Communication Journal (2010 – present).
Invited Reviewer. Women’s Studies in Communication (2013).
Invited Reviewer. Kaleidoscope: A Graduate Journal of Qualitative Communication Research
(2011 & 2016).
Professional Discipline