NEC NEAX 2000 IVS (RS-232) Confidential 11
Octel 250
Message Server
Configuration Note 5044 - Ver. I (12/02)
NEC NEAX 2000 IVS RS-232
1.0 METHOD OF INTEGRATION
With RS232 integration, call information is transmitted over a digital RS232 link between thePBX and the Octel system
With RS232 integration, call information is transmitted over a digital RS232 link between the NEC 2000 and the Octel 250ä. Voice communications are provided by as separate path created by analog lines on the PBX that connect to the Octel system. When an incoming call is received, it is accompanied by a digital message from the PBX containing call information. The Octel 250 then answers the call and plays the appropriate greeting. To set or cancel message-waiting notification, the Octel system sends a digital message over the RS232 link to the PBX.
2.0 Octel 250 ORDERING INFORMATION
Octel 250 requirements
• Fax Line TICs (FLTs), 8 ports per board
• Disk drives
• RS232/Serial Software
• Null modem (if required, call Order Administration for part number)
• 25 ft. DB25/DB9 RS232 cable - PN 057-1342-000 (see note 1)
NOTE 1: It has been brought to our attention that the RS232 cable supplied must be modified. If this is not pinned correctly, message waiting will not work. (Refer to Section 7.1 for how the RS232 cable should be strapped.)
NOTE 2: Serial channels 1, 2, and 3 in the Octel 250 are configurable as either RS232 integration links or system management terminals (SMTs). When used to support an SMT these channels require a null modem. Channel 4 is reserved for SMT use and does not require a null modem.
The following table shows the allowable combinations of integration links and SMTs:
3.0 PBX HARDWARE REQUIREMENTS
PBX requirements
§ An I/O port on a PN-AP00 card with cable NR558378-001 (MAY CA-P) Firmware CD1.0
§ Single-line voice circuits on PN-4LCD-A cards, one per Octel port
NOTE: The PN-4LCD-A card provides 4 ports with open-loop disconnect signaling
§ One single-line circuit for remote service access (RDAC)
§ 25-pair, right-angle, male-Amphenol cables, one per FLT
3.1 PBX SOFTWARE REQUIREMENTS
§ Supported Software Series: CJ 4.02
4.0 SUPPORTED FEATURES
Supported features
§ Station forwarding to personal greeting
- Busy
- No Answer
- All Calls
§ Multiple Greetings
§ Message-Waiting Indicator
- Lamp
- LCD Display
§ Outcalling
§ Automated Attendant
§ Multiple Return-to-Operator
§ Multiple-call forwarding to personal greeting of original-called party
§ Call Sender
5.0 Configuring the NEC 2000 IVS to Integrate
Configuring the NEC 2000 IVS to integrate with the Octel system
o Using CM10, assign extension numbers to the line circuit interface ports to be used for the Octel integration.
o Using CM10, assign extension numbers to the line circuit interface ports to be used for the Octel system. These ports must be designated as "VMS" ports and "momentary open" on disconnect using:
CM13 10 = 0 (for VMSST)
22 = 0 (for M OPN)
NOTE: The Message Waiting Feature on the NEC should not be enabled for station users. All end-users must have message waiting and message reminder access disabled, otherwise this could cause conflict and confusion if message waiting is turned on/off from both the Octel 250 and end-users. See section 8.4.
o Using CM18, assign the above ports to a HUNT group. Set U0 thru U7 to 1. A maximum of 60 members are allowed per HUNT group.
The Octel ports must be set up as an Hunt Group, and not a UCD group. Otherwise the system will not integrate.
NOTE: CM10, CM18, etc. are configuration command used on the NEC 2000 system-manager terminal.
5.1 CONFIGURING THE MCI PORT
Please refer to the Feature Programming Manual for a detailed description of all programming options. Figure 1 below shows the layout of the PN-AP00 I/O card.
¨ The following system parameters must be configured
CM08 443 = 0 (0 = MCI, 1 = In-band)
444 = 0 (0 = MCI, 1 = In-band)
376 = 0 (0 = CCIS support)
¨ Use CM001 to define the MCI link parameters as 9600 baud, 8 data bits, 1 stop bits, ODD parity. (This must match to voice mail server.)
¨ The second data field in CM05 must be set to 04 for AP00 card. The rotary sense switch on the card must be set to match this parameter.
¨ SW-0 should have 1, 2, and 3 set to OFF and 4, 5, 6, 7, and 8 set to ON. SW-1 should have all four switches set to ON.
NOTES:
The make-busy switch must be in the down position for the card to be active. To remove the card, you must first busy-out the card by moving the busy-out switch to the up position.
Port 3 has a different pin-out configuration than ports 0 - 2; use only port 0, 1, or 2.
6.0 Configuring the Octel 250
Configuring the Octel 250
¨ Menu 1.1 - System Parameters
§ ACP Used for Integration: N
§ Type of Switch connected to: A - NEC 2400 MMG/MCI
§ Number of Digits in Extension used for Outcalling and ECP: 4
§ Number of Digits in Extension used for Message Waiting: 4
§ Sender ID Used for Telephone Answering Messages: 2 - Calling Party if Known
¨ Menu 2.1 - Attendant Schedules
The NEC 2000 IVS must be programmed to allow an unsupervised transfer to the attendant console, i.e., 0 ). See section 8.1.
¨ Menu 4.1 - Port Assignments
§ Line Type: 39 for integrated ports
4 for non-integrated ports
§ M: N for all ports
• Extension/Phone No.: It is important that this column contain the nine-digit number associated with each link, defined as LLNNNN:
LL = physical link number (01-02)
NNNN = Extension number of the port
The physical-link number corresponds with the actual connector on the CCF board used to make the connection. Refer to the following table:
See Table 1 for an example of Menu 4.1 entries.
NOTES:
Any time the Extension/Phone No. field in Menu 4.1 is changed, the affected integration link must be reset in Menu 6.5.5.
If the port configuration is ever changed (e.g., additional ports and/or RS232 links are added), the appropriate fields in Menu 4 must be updated.
¨ Menu 4.3 - RS-232 Message Waiting
§ Special RS-232 Messge Waiting: Y
¨ Menu 6.1 - Transfer Dialing Sequences
§ Flash On-hook Time: 500 milliseconds
§ Pause Time: 1000 milliseconds
§ Dialing Sequence to Transfer a Call: FPN
§ Dialing Sequence to Reconnect with a Call -
Ring/No Answer: FP
Busy: FP
NOTE: Verify that these dialing sequences match your PBX values.
o Menu 6.3 - Define CPU Serial Channels
• For each configurable serial channel (channels 1, 2, and 3) to be used for integration, assign channel type 3 - Direct Integration.
When “Direct Integration” is chosen for a serial channel configuration, you will need to program menu 6.5.1 for each link. (See bullet on Menu 6.5.)
NOTE: The Octel 250 must be rebooted to apply any changes to serial channel parameters in Menu 6.3.
o Menu 6.5 - Integration Link Management
• Link Number : (01-03)
• Link Name :
• Type of Switch to which the System is Integrated: A - NEC 2400 MMG/MCI
Baud Rate: 9600
Number of Data Bits:1 - 8 Data Bits
Number of Stop Bits: 0 - 1 Stop Bits
Parity (None/Odd/Even): 0 - No parity
XON/XOFF: 1 - Ignore XON/XOFF
Carrier Detect: 1 - Carrier Detect Not Used
Extension to Check SMDI Message Waiting: leave blank
Max. Msg Waiting Operations per second: 1
Switch to which this Link is associated: 1 (see note 1 below)
SMDI link down alarm threshold counter: 1
Note 1: Regarding Switch Number to which this link is associated: The switch that connects to this link. This number must also be entered in the EXTN/Phone No. field in Menu 4.1.
NOTE 2: After any changes are made in Menu 6.5.2, reset the affected integration link using Menu 6.5.5.
¨ Menu 8/9.1 - Subscriber Mailbox Profile
§ Subscribers Extension Number: If the subscriber is allowed to have message waiting indication, enter a valid extension number.
§ Message Waiting Allowed: Enter Y only for subscribers with valid message waiting extensions on the PBX.
§ Int. Link Number: Enter the physical link number of the RS232 link that is associated with the subscriber’s PBX. This is normally link 01 for all subscribers.
7.0 Connecting the Analog Channels
Connecting the analog channels
Each FLT supports eight analog voice ports. Each FLT connects to the switch via a single male amphenol 25 pair connector cable. The first port uses the first pair of the cable, every other pair is used by the remaining ports.
NOTE: The lines on the PBX side do not need to be skipped on the 66 block, they should be punched down in consecutive order on the PBX side.
¨ Physically connect the lines used for the voice path between the switch and the Octel 250. Each FLT provides the amphenol connector on the front edge of the board. See Figure 2.
7.1 Connecting the RS232 channel
Connecting the serial channel using direct integration
The CCF supports up to three integration links. See Figure 3.
Physically connect the RS232 DB-9 link cable to the CCF board of the Octel 250. The end of the cable with the DB-25 connectoris connected to the PBX I/O.
The Octel cable must be pinned as follows:
DB-9 to DB-25 Pin 1 to Pin 1 Pin 3 to Pin 2 Pin 2 to Pin 3 Pin 5 to Pin 7 {5-8} – CTS to RSD both looped {6-20} – DSR to DTR both looped Pin 7 RTS to Pin 4 Pin 8 CTS to Grd (This pin may go to ground or jumped with Pin 7) Pin 9 Ring to Pin 22
This is needed for message waiting to function.
7.2 Testing the Installation
Testing the installation when completed
o Create two mailboxes associated with two test extensions. Record a name and personal greeting for each mailbox.
System forward one test extension to the Octel System Access Number.
o Using one test extension, call the other test extension. You should hear the personal greeting.
o Leave a message. Verify that message waiting indication turns on.
o Verify that return to operator works properly.
o Call the Octel 250 from a test extension. You should immediately hear the recorded name and be asked to enter your password.
o Review the message in the mailbox. Verify the direct reply feature works by pressing 8 at the end of the message.
o Delete the message. Verify that message waiting indication turns off.
8.0 Considerations
Important notes regarding this integration
8.1 Without specififc PBX programming, unsupervised call transfers to extensions that are ring-no-answer do not forward to the ring-no-answer destination. Calls ring at the extension and then recall to the extension that transferred the call. Program through the ASYD SYS 1 command to allow the call to forward under these conditions.
8.2 Unsupervised transfers to the attendant console must be programmed. Using CM08, 063 must be set to 1 to allow unsupervised transfers to the operator.
8.3 The 2000 can be a remote site in a CCIS network. Centralized Voice Mail requires Virtual extensions on the hub. Call forwarding to personal greeting for subscribers on a remote site is accomplished by setting up Virtual extensions on the hub system (using CM11) that are always forwarded to the Octel pilot number. Subscribers on the remote are then forwarded to a Virtual extension. Message Waiting Indicator is not yet supported across the CCIS network.
8.4 The "Resident Program C" sets the *9 to A48 and the #9 to A49 for Message Reminder set/cancel codes. These should be changed to Message Waiting feature codes as follows:
CM20 - y = 0 A9 (*9) = 040
B9 (#9) = 041
8.5 Make sure all subscribers on the PBX are not allowed access to either Message Reminder or Message Waiting codes. To avoid confusion the Octel system should be the only one setting and cancelling the message waiting indicators.
8.6 A maximum of 60 members are supported per UCD group.
8.7 Supported NEC line cards. The 16LC-BE provides a programmable open-loop disconnect signal for the FLT to detect. The PBX also sends a fast busy for disconnect which the Octel system does not recognize. The 16LC-AD and the 16LC-BJ cards are -24Vdc line cards, which are incompatible with the FLT cards and, therefore is not supported.
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