Nazareth College Board of Trustees Retreat

Sunday, January 24, 2010

COLLEGE OF 2020

QUESTION ONE: DEMOGRAPHICS

Are we planning for major changes in our customer base? What is the appropriate size of NazarethCollege?

◊Growth – need to continue to grow

◊Reach of the College is very different now. How can we capitalize on this to attract our target population?

◊Leverage core competencies through use of technology

◊Recognize the impact and value of the residential college experience

◊Changes in the customer base – what do our future students think is valuable – speed up efficiency, or social experience.

◊Could we use the campus for work force development? Need to focus on adult learners, but understand what’s consistent with our strengths.

◊We need to be number one or number two in the country at something. Then size can respond to demand.

◊Establishing a target does not make sense – spend time looking at our strength and potential.

◊We need to focus on what the online universities can notdo.

◊Strategic thinking needs to be ongoing.

◊New partnerships with community colleges

◊Make outreach be for NYS and US a priority

◊Must find our place in online delivery

◊Increase number of students in Master’s programs

◊Growing up – social skills will still be needed

◊Growth is desirable but not necessarily in the on-campus undergrad cohort.

Nazareth College Board of Trustees Retreat

Sunday, January 24, 2010

COLLEGE OF 2020

QUESTION TWO: COSTS

How will the demographic and economic climates impact tuition driven institutions like Nazareth? Can re-organizing really reduce costs?

◊Can’t have a business model that has cost or twice inflation

◊Cutting costs is costly

◊Partnerships (to save expenses)

◊Look beyond traditional market (focus on older population) – adult learner. But, community colleges focus on adult learner.

◊Charge (price) related to demand to cost of educating in specific programs

◊Price sensitivity

◊Dislodging event – student loan programs reduced

◊Why does market keep prices down in business but not in higher ed?

◊Need/merit aid

◊Nazareth could go broke through discounting

◊Each school as a “tub on own bottom”

◊True cost of our program

◊Enrollment numbers in specific programs

◊Role of part time faculty

◊Residential costs in 2020

◊Revenues

◊Expenses

◊Should we let private developers operate dorms

◊Value added of the residential experience

◊Differential pricing through financial aid awards

◊Link with community colleges in growing areas such as Texas and North Carolina

◊Change scheduling to reduce time out of work force

◊More use of blended delivery methods

◊Maximize use of campus in summer (or spring/summer/fall)

◊Have certain courses available strictly on line

◊Develop a degree in the pedagogy of online learning

◊Push graduate programs (PT and OT)

◊Figure out what we do especially well and direct resources to that

◊Learn to exclude some cows. (But not the cash cows)

◊Junior year on line

◊Formalize linkage of transition programs with community colleges (and support remediation needs)

◊Meeting the unmet needs – second career education

Nazareth College Board of Trustees Retreat

Sunday, January 24, 2010

COLLEGE OF 2020

QUESTION THREE: TECHNOLOGY

Are interactive technologies (e.g. Customer Relationship Management (CRM) software, social networking) changing our business model? What will the impacts of technology be on academic programs?

◊Good uses, too – solicit responses from students more readily

◊Communication avenues enhanced – need to foster that

◊Pedagogy is communication – how to incorporate technology, how to limit it appropriately

◊Sage on Stage or Guide on the Side

◊Participation by students: more than with lecture method?

◊Accessibility – interactivity: lost? found?

◊Difference in desired learning outcomes

◊Gear Nazareth toward programs that require – interpretation - know why – value added – it’s important to know this or that

◊Admit we are scared

◊Nazareth should utilize technology as a tool – embrace it where helpful

◊Wireless is needed at NazarethCollege

◊Humanity Communication - “lost” or “enhanced”

◊Technology is not going away – need to adapt to it

◊Banking and other industries – not going back

◊To share information is not automatically to connect

◊Nazareth history: connection is important

◊Social networking – a richer education – not a distributor of knowledge

◊Interaction collaboration. Problem solving not learned that way

◊Careers preparing for: many take place thru computers – e.g. music banking – studios needed, growth is exponential – cello – never been in room with one.

◊What is the balance?

◊Inspiration to play the cello

◊Form opinions, passion

◊Bonding with professors – warm feelings associated with education

◊Learning community – learning from each other

◊Change: some aspects dying while others are advancing

◊June 2009 – Chronicle – arts faculty as determiners of change – what is the motivation to change? Socio economically – customers keep coming – but not guaranteed

◊Decisions – dollars dedicated to technology – impact the future

◊History of the college has been liberal arts and profession

◊Collaboration with business – businesses means jobs

◊Amazon – student interests – majors/course offerings

◊Greater access to other means/ways of learning/institutions

◊Faculty “education” – delivery

◊Re-engineer cost/equipment

◊Hybrid – time of day, time of year, weekends.

Nazareth College Board of Trustees Retreat

Sunday, January 24, 2010

COLLEGE OF 2020

QUESTION FOUR: GLOBALIZATION

In the year 2020, what will the impacts be of the globalization of the higher education industry? Better connections, more competition or both?

◊Globalization equals closeness

◊Increased availability

◊Key components are differentiation and having to be number one or number two in something but not everything

◊Develop alliances

◊Expand reach horizontally

◊Liberal arts vs. professional programs

◊Targeted outreach to specific global areas

◊Targeted grab from the world

◊Reverse benefits

◊Rethink academic schedule – not semester oriented. April – November

◊Partnerships with southern hemisphere

◊Growing global – “middle class”

◊Can colleges like Nazareth reach out to English speaking populations abroad and offer our education to them via internet?

◊Pressure on costs in United States forces us to move beyond our regional market

◊Given changing demographics in the United States, due to immigration, how well are we meeting the needs of Hispanics and Asian populations?

◊What kind of “global” experiences do our students have before entering NazarethCollege?

◊How does a different mode of delivery change how faculty teach especially with more global populations?

◊Training for faculty in a variety of modes of technology to distribute knowledge?

◊How do our faculty teach the future teachers how to teach tomorrow’s learners?

◊Globalization may be the dislodging event for higher education.

◊What will be the new pedagogy in the future?

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