Curriculum Vitae
Aglae L. Young
210 S 5th St.
New Salem, ND 58563
Tel:(701) 843-7200 (8:00am – 5:00pm)
(701) 843-7862 (after 5:00pm)
(701) 220-6786 (Mobile)
E-mail:
Profile
I am an individual with a love for education and a passion for learning, self-motivatedand a quick learner. I have gained invaluable experience by being an entrepreneur, where I am able to use the skills I acquired studying and working for government entities, private industry and educational institutions. I am in search of an opportunity to use my skills and training to help others achieve their goals while advancing my career and increasing my professional value. I have taught at high school and University level and I have successfully developed, implemented, and delivered training programs for court personnel in North Dakota, and for production personnel of the Mexican branch of a USA manufacturing company. I am certain that I can be an asset to your institution if you give me the opportunity.
Employment
Muddy River Coffee House & Company9/2009- present
Coffee house and gift shop, offering espresso, cappuccinos, lattes, smoothies and other beverages, and a variety of sandwiches and soups. The company rents office space for a Core Synchronizing Clinic, a Master Aesthetician, and a Head Start administrative office.
Position:Owner
Duties:Own and manage the commercial real estate, the coffee house, and the gift shop. This includes the daily operations, bookkeeping, inventory, advertising, and any and all issues related to the businesses.
Court Interpreter8/2010 - present
Position:Interpreter
Duties:Translate simultaneously from English to Spanish and Spanish to English in court procedures where the defendant does not speak or understand English.
Translate and validate court documents from English to Spanish and from Spanish to English.
Supreme Court of North Dakota IT Department8/2001-9/2009
Position:Technology Coordinator
Duties:Trained court personnel in the 53 counties in North Dakota on use of Microsoft Office suite applications, Unified Court Information System (UCIS), Jury Management System, and Juvenile Court Case Management System.
Developed on site and online training programs, guides, and manuals for above mentioned programs.
Provided computer support to over 500 users of the court system via help desk, mostly over the telephone but also by remote connection to their computers.
Participate and/or chair several committees dealing with upgrades, changes, purchases, and improvements to current systems and processes.
South Dakota State University8/1998-6/2001
Position:Computer Support Specialist
Duties:Provided computer support and training to over 50 users in the College of Family and Consumer Sciences and The College of General Education.
Midcom Inc, Nogales, Sonora, México5/1996-9/1997
Manufacturer of parts for telecommunication equipment.
Position:Administrative Manager
Duties:Administrative manager of the facility in Nogales, México.
Negotiated contracts with various companies and government entities in Mexico and the United States.
Represented the company in the Asociación de Maquiladoras.
Trained over 400 employees on data entry, how to use labor reporting systems, and other software applications.
Supported and managed the computer networks and anything related to equipment, permits, and user management for all facilities in México.
Purchased any and all materials needed for production and not under the maquiladora agreement. Handled import and export of materials and disposal of waste as per maquiladora agreement.Handled the everyday operations of the plant regarding supplies, hiring of staff, maintenance, and vendors.
Universidad de Sonora, Campus Santa Ana8/1995-5/1996
North Campus of the Universidad de Sonora
Position:Adjunct Professor
Duties: Taught undergraduate classes in Marketing, Production Management and Management.
Colegio de Bachilleres del Estado de Sonora8/1995-5/1996
Public high school
Position:Teacher
Duties:Taught Economics and Marketing to senior classes.
I/O Sistemas3/1993-5/1995
Training company in Monterrey, México
Position:Instructor
Duties:Train adult learners on Microsoft Office Suite, Windows operating system and Word Perfect Suite.
Education
Grand Canyon University
Phoenix AZ
Masters Degree in Curriculum and Instruction/Technology5/2009
Instituto Tecnológico y de Estudios Superiores de Monterrey
Monterrey, Nuevo León, México
BS Computer Systems for Management5/1993
Certifications
Institute for Court Management
Williamsburg, VA
Certified Court Manager5/2008
Medcenter One
Bismarck, ND
Emergency Medical Technician Intermediate (I-85)6/2006
I re-certify every 2 years.Currently active as a volunteer with the New Salem Ambulance Service.
Other Skills
Spanish
Fully bilingual in Spanish speaking, reading, and writing.
Computer Software
Windows operating systems, MS Office Suite, Word Perfect Suite and several proprietary systems.
Other Activities
City Council Member – New Salem City Council
Parish Council Member – St. Pius V Catholic Church