MORETON MEDICAL CENTRE

PATIENT PARTICIPATION GROUP MEETING

Thursday 12th September 2013

In attendance

Peter Sanders(PS)PPG Chairman

Cathy Gill (CG) Secretary

Viv Woan (VW)Treasurer

Lee Firman (LF)Patient Representative

Peter Firman (PF)Patient Representative

Peter Huston (PH)Patient Representative

Michelle Barr (MB)Practice Representative

Sandra Brownbill (SB)Practice Representative

Apologies

Mrs Hazel Kelly

Norman Mude

Mrs Mude

Julie Hawthorne

John Oliver

  1. Apologies for absence

Apologies were made as above

  1. Minutes of last meeting

As there had been a time lapse since the last meeting, it was felt more relevant to discuss correspondence sent to the group. This included:-

  • NAPP bulletin circulated for information
  • A flyer from the CCG on minor injuries clinics, CCG have been nominated for an award for this service.
  • Anti- coagulant services review event. Circulated for information and interest
  • Care Quality Commission document on inspections of GP services and the role of the PPG. As each practice will be inspected at some point over a two year period, then this was going to be very relevant to us at some point and members were urged to read it. CG had circulated by e mail, but if any members would like a paper copy they should contact the Secretary.

PS mentioned, for information, an expert patient course that was being run at Victoria Central Hospital for those with Diabetes, and recommended it for the quality of information provided.

CG asked if practice could feed back to the CCG via the GP’s how much they missed the opportunity to network and learn from other PPG’s through the events that had been facilitated by the PCT. Since April these events had not been offered by the CCG and it was felt that an opportunity is being missed in terms of patient participation in growing and developing Patient Participation Groups. CG would also feed this back at the next patient Council.

MB to confirm the date of the next Patient Council for the group.

  1. PPG officers and Membership Discussion

PH wished to stand down as Secretary and CG offered to pick this role up again with PS as chairman. CG would like to thank PH for his support during her term as chair.

VW also wished to relinquish her post as Treasurer and LF offered to take up this role.

  1. Update on Carers Event

There is a continued desire by the group to take this forward. CG to set up a meeting with the other practices to move this forward. PS to attend. Insurance issues in relation to venues was discussed and felt it may be better to use a practice venue

  1. Social Networking

It was agreed that we would continue with this as support still available from Chester University. CG and LF to meet up before our next meeting and progress.

Discussion about the value of Facebook and Twitter in getting messages out to a wider audience and perhaps how we can use in the future

MB to investigate the use of QR codes in the practice for promoting the practice website and the PPG weblog that we hope to develop. PF offered support if necessary

  1. Feedback from Patient Council

Minutes from previous meetings are available but CG unable to attend the July meeting due to holidays, however will hopefully be attending the September Meeting.

  1. Future Meetings

The following dates were agreed:-

1oth October 2013 6pm with presentation from Medicines Management

14th November 2012 6pm

12th December 2012 6pm

  1. Any other business

MB circulated a leaflet entitled How Information about you helps us to provide better care from NHS England (Health and Social Care Information Centre) Use this link to read more and download a copy of the document

This document sets out the information sharing of patient data using postcode and NHS number in a secure system in order to improve planning and research. There is an opportunity to opt out by patients but this has to be done within an 8 week period. The practices only received the 30 leaflets and two posters about these 3 weeks in to the consultation period. Whilst the group are aware that the practice is doing their upmost to bring this to the attention of the patients due to the lack of resources, short time scale this is incredibly difficult. The group expressed their concern about the whole issue both in terms of the way it appears to be being brought in with the minimum of publicity and the concerns about the security of personal data and wished to escalate it. CG to draft a letter to the Responsible Officer at the CCG to raise our concerns We fully understand that this is not something that the CCG can change but hopefully can facilitate us raising it at NHS England level and for them to hear genuine Patient concerns. A couple of members also expressed their intention to rise with their MP. The letter will be approved by the Chair and circulated to members before Secretary sends to CCG.

All items for the next agenda to be with CG by Monday 30th September please.