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MONTHLY REPORT OF CONSUMER PROTECTION MEASURES

Name of the State/UT: Karnataka for the month ending 31st May 2009

Full Name & address of the Department: Karnataka State Consumer Disputes Redressal Commission,

High Grounds, Basava Bhavana,

Bangalore – 560 001.

1. Vacancies along with date from which vacancy arose.

State Commission / District For a
Sanctioned
Strength / Vacancies / Sanctioned Strength / Vacancies
a)
b) / President
Members / a) 01
b) 02 / 01
-- / a) 30
b) 60 / *02
**03

* Davangere & Bidar

** Bangalore Rural & B’lore Urban 1st Additional and Udupi (2)

II. Progress of Disposal of cases

a
b / a) Total Cases filed since inception:
Upto previous month
During the month
Total (upto this month) / State Commission
28857
283
29140 / District Fora
120184
694
120878
i) Cases Disposed of (No. & %)
since inception
a) Upto previous month
b) During the month
c) Total (upto this month) / Number
28437
147
28584 / 98.54%
98.09% / Number
116219
675
116894 / 96.70%
96.70%
ii) Cases Disposed off within
prescribed time norms (No.& %)
(i.e., within 90 or 150 days
from the date of filing of cases,
not from the date of service of
notice to the Ops)
a) since incep. upto prev. month
b) During the month
c) Total at the end of the month / Number
10944
127
11071 / 86.39%*
38.73%** / Number
51775
523
52298 / 77.48%
44.73%
iii) No of cases disposed off by Lok Adalat method / -- / 07
c / Cases Pending / 556 / 3984

III. Progress of Confonet Project

Computer Hardware/
Software has:
a) been received:
b) been installed
c) become functional / State
Commission
Yes
Yes
Yes from 01.01.2003
(But software has to be developed by the NIC, Delhi Unit, on par with the present software using at KSCDRC & B’lore (U) District Forum) / District Fora (names)
Yes
Yes
Yes
ii / Activities being done
through computers
a) Is case monitoring
system installed &
operational?
b) Has the Live Cases Data been entered?
c) Whether Cause list & Judgments are being posted on the website? / State Commission
Yes -
But all the activities of the State Commission are being done through Computers since 01.01.2003, not under the Software of Confonet Project.
Yes
Yes / District Fora
Yes –
The software of case monitoring system under Confonet Project is not proper and useful. There are technical and user problems at all the District Forums in the State of Karnataka
Yes
Yes

(From 01.01.2003 functions of the State Commission were fully computerized and cause list are available at website http://kscdrc.kar.nic.in

IV. One Time- Grant / Integrated Project on Consumer Protection (Rs.in lakhs)

During
1995-99 / During 2002-03 / During
2004-05 / During
2006-07 / During
2007-08
a) amount received: / 121.00 / 129.00 / -- / -- / 701.72
b) amount utilized (whether UC sent) / 250.00 (Yes) / -- / -- / 680.43 (yes)

Registrar-cum-Administrative Officer,

Karnataka State Consumer Disputes

Date: 10.06.2009 Redressal Commission, Bangalore

V. Integrated Project on Consumer Protection

STATE COMMISSION:

(Rs. in Lakhs)

Particulars / Amount allotted during the year / Amount being released as I part of I inst. / Utilization of Amount upto the end of Jan. 08 / Balance / Remarks
Building / 75.00 / -- / -- / -- / Amount released
is yet to receive at KSCDRC
Other Furniture / 5.00 / 5.00 / -- / --
Office Equipment / -- / -- / -- / --
Set of Reference Book / 2.00 / 2.00 / -- / --
Computer Peripherals / 0.50 / 0.50 / -- / --
Total (in Lakhs) / 82.50 / 7.50 / -- / --

DISTRICT FORUMS:

(Rs. in Lakhs)

Particulars / Amount allotted during the year / Amount being released as I part of I inst. / Utilization of Amount upto the end of Jan. 08 / Balance / Remarks
Building / 754.22 / 77.11 / 60.61 / -- / Amount released
is yet to receive at KSCDRC
Other Furniture / 60.00 / 60.00 / -- / --
Office Equipment / 69.00 / 69.00 / -- / --
Set of Reference Books / 15.00 / 15.00 / 0.30 / --
Computer Peripherals / 6.00 / 6.00 / -- / --
Total (in Lakhs) / 904.22 / 227.11 / 60.91 / 166.20