DETAILED SYLLABUS

Modern Languages Applied to Business (Italian) -1st Language

1. Information about the study program

1.1 University / “Babeş-Bolyai” University, Cluj-Napoca
1.2 Faculty / Faculty of Economics and Business Administration
1.3 Department / Modern Languages and Business Communication
1.4 Field of study / Accounting
1.5 Program level (bachelor or master) / Bachelor
1.6 Study program / Qualification / Accounting and Management Information Systems - in English

2. Information about the subject

2.1 Subject title / BusinessCommunication -ItalianLanguage
2.2 Course activities professor / Assistant Lecturer Diana Sopon, PhD
2.3 Seminar activities professor / Assistant Lecturer Diana Sopon, PhD
2.4 Year of study / 3 / 2.5 Semester / 6 / 2.6 Type of assessment / Written exam / 2.7 Subject regime / CS

3. Total estimated time (teaching hours per semester)

3.1 Number of hours per week / 2 / out of which: 3.2 course / 1 / 3.3 seminar/laboratory / 1
3.4 Total number of hours in the curriculum / 28 / out of which: 3.5 course / 14 / 3.6 seminar/laboratory / 12
Time distribution / Hours
Study based on textbook, course support, references and notes / 20
Additional documentation in the library, through specialized databases and field activities / 10
Preparing seminars/laboratories, essays, portfolios and reports / 10
Tutoring / 7
Assessment (examinations) / 4
Others activities ......
3.7 Total hours for individual study / 51
3.8 Total hours per semester / 75
3.9 Number of credits / 3

4. Preconditions (if necessary)

4.1 Curriculum / Italian Business
basic communication skills, basic knowledge of company structure and business ethics
4.2 Skills / B1 competence level (as defined by the Common European Framework of Reference)

5. Conditions (if necessary)

5.1. For course development / -
5.2. For seminar / laboratory development / completion of homework assignments

6. Acquired specific competences

Professional competences / •appropriate use of business Italian terminology, according to the context/professional situation
•critical thinking skills – observation, interpretation, analysis, inference, evaluation, explanation – aimed at developing further competences (clarity, credibility, accuracy, relevance, depth, breadth, significance)
Transversal competences / •development of business strategies in accordance with ethical principles, norms and values, based on responsible and effective work;
•teamwork management – assigning responsibilities and roles in a team according to individual abilities and personality;
•care for the human resource – continuing development, empowerment, self-development, job enlargement and enrichment;
•effective use of human resource management techniques to develop the organization and the individual employees;
•introduction to fundamental concepts, theories and principles in market research.

7. Subject objectives (arising from the acquired specific competences)

7.1 Subject’s general objective / development of the language skills required for the effective use of Italian in everyday life and in professional contexts by developing linguistic, discursive, strategic and socio-cultural competences
7.2 Specific objectives / students should be able:
  • to understand clear standard spoken and written messages on familiar topics (work, school, leisure etc.);
  • to understand the main points of clear messages;
  • to understand attitudes and opinions expressed in clear standard Italian;
  • to engage and hold conversations on various everyday and professional topics;
  • to describe clearly and fluently (orally and in writing) real or imaginary events, experiences
  • to adapt the discourse to the context (formal/informal register);
  • to produce simple connected text on topics which are familiar or of personal interest;
  • to write clear memos, letters, reports;
  • to summarise information, giving reasons and explanations for opinions and plans;
  • to communicate effectively in an Italian-speaking business environment.

8. Contents

8.1 Course / Teaching methods / Observations
  1. The language of written communication in business
  2. informal style vs. formal style
  3. the principles of an efficient written communication
  4. Business Letters
  • letters inside the company: emails etc.
  • letters with partners: offer request, ordering letter, letter of complaint etc.
  1. Business reports
  • type of reports
  • statistical data in reports
/ frontal, oral interaction
References:
  1. Edwards, V. e Shepheard, G.G. (2000). Italiana pentru oamenii de afaceri. Bucureşti: Ed.Teora.
  2. Feurdean, Dana (2014). Comunicare in italiano. Lingua d’uso per la comunicazione nella sfera pubblica e negli affari, volume primo. Cluj-Napoca: Casa Cărţii de Ştiinţă.
  3. Cherubini, N.(1992). L’Italiano per gli affari. Roma: Bonacci Editore.
  4. Chiuchiù, A., Minciarelli e F., Silvestrini, M. (1990). In Italiano – corso multimediale di lingua e civiltà a livello elementare e avanzato. Perugia: Edizioni Guerra.
  5. Katerinov, K. (1992). La lingua italiana per stranieri–corso medio. Perugia: Edizioni Guerra.

8.2 Seminar/laboratory / Teaching methods / Observations
  1. The language of written communication in business
  • informal style vs. formal style
/ frontal, oral interaction, team-building activities / assessing the average knowledge level; needs analysis
  1. Communication in recruitement of personnel
  • writing CVs and letters of intent
  • participation at the job interview
/ frontal, oral interaction
3. Business Letters
  • letters inside the company
  • letters with partners
/ frontal, oral interaction
4. Business reports / frontal, oral interaction
References:
  1. Edwards, V. e Shepheard, G.G. (2000). Italiana pentru oamenii de afaceri. Bucureşti: Ed.Teora.
  2. Feurdean, Dana (2014). Comunicare in italiano. Lingua d’uso per la comunicazione nella sfera pubblica e negli affari, volume primo. Cluj-Napoca: Casa Cărţii de Ştiinţă.
  3. Cherubini, N.(1992). L’Italiano per gli affari. Roma: Bonacci Editore.
  4. Chiuchiù, A., Minciarelli e F., Silvestrini, M. (1990). In Italiano – corso multimediale di lingua e civiltà a livello elementare e avanzato. Perugia: Edizioni Guerra.
  5. Katerinov, K. (1992). La lingua italiana per stranieri–corso medio. Perugia: Edizioni Guerra.

9. Corroboration / validation of the subject’s content in relation to the expectations coming from representatives of the epistemic community, of the professional associations and of the representative employers in the program’s field.

the study of real world case studies (name of the company changed) is aimed at familiarizing the students with real-life concepts and situations;
by simulation and role-play students can develop the skills required for presentations, speeches, meetings;
writing documents (application letters, CVs, minutes, invoices, reports, etc.) helps students to develop their professional writing skills (very often an essential requirement for a good job in a company);

10. Assessment (examination)

Type of activity / 10.1 Assessment criteria / 10.2 Assessment methods / 10.3 Weight in the final grade
10.4 Course / Written exam / 40%
10.5 Seminar/laboratory / Attendance and active participation in classroom activities / Active participation in seminars;
Oral presentation of contribution to a team project / 20%
40%
Completion of homework assignments
Accuracy and fluency of oral performance
Relevance to task
Accuracy and coherence of the written text
Acquisition of business vocabulary and grammar
10.6 Minimum performance standard
•It is necessary to obtain a minimum grade of 5 (five) in order to pass this subject;
•The grades being granted are between 1 (one) and 10 (ten);
•Students must approach each element (question, problem) within the exam sheet;
•The written test takes approximately 70 minutes;
•CEFR level B1

Date of fillingSignature of the course professor

12.03.2017Assistant Lecturer Diana Sopon, PhD

Signature of the seminar professor Assistant Lecturer Diana Sopon, PhD

Head of department’s signature

Lecturer Veronica-Diana Armaşu, PhD

Date of approval by the department

16.03.2017