Minutes of Meeting of

Mocketts Wood Surgery Patient Participation Group (“PPG”)

held at 3pm on Saturday, 23rd January 2016

Present:John Kent, Chair

Miriam Lambouras

Ken Pearch

Bridget Crow

Sarah Hammond

Barbara Kelly

Mavis Eales

Gwennyth Lamb

Neil Dobson

Jean Simmons

Helen Downer, Practice Manager

Apologies:Dr S Kanumuru

Dr V Reddy

Neil Dobson

Marjorie Dobson

Sara Stavarious

Peter Swan

Barbara Swan

In attendance:Susan Green (minutes)

The Chairman declared the meeting open at 3.15 pm.

MINUTES OF LAST MEETING

The minutes of the meeting held on 3 October 2015 were taken as read. The Chairman undertook to ensure that all members receive copies of minutes and agenda and all AGREED that he may access their contact details for the purpose.

REPORT FROM CHAIRMAN

  1. Health Reference Group Meeting

JK reported back following his attendance at the recent Health Reference Group meeting which comprises the Chairman plus representatives from various Thanet PPGs.

A presentation had been given regarding Thanet’s prescribing budgets which included discussionaround prescribing generic –v- branded medicines and some of the problems this can create. The issueof unused items was also discussed and it was suggested that perhaps these could be sent overseas.

HD reported that Mocketts Wood is working closely with Thanet CCG to reduce our previously high prescribing budget and confirmed letters are sent to all patients whose previous branded item prescriptions have been replaced by generic versions.

Discussion to place around the various methods of assisting patients to understand how and why prescription costs may be reduced, including posters in surgery/pharmacies, notes attached to prescriptions and explanation by GPs.

  1. CCG Personal Health Budget Meeting

JK confirmed he will be attending the meeting at 1pm on Thursday 18 February at Trinity Community and Resource Centre in Cliftonville and offered a lift to anyone else who would like to attend.

  1. Voluntary Sector

JK circulated various voluntary services’ flyers which had been presented at the Health Reference Group meeting.

  1. Other PPGs

JK reported that other PPG Chairs had given feedback and were particularly impressed with the newMocketts Wood Practice Leaflet.

PATIENT ACCESS

  1. Patient Practice Leaflet

HD confirmed that the new Mocketts Wood Patient Practice Leaflet, which provides information on services offered by the Surgery have been printed and posters are ready to be displayed. JS commended the Committee on the production of a very useful and informative leaflet.

PPG members will attend the Surgery at various times over the next few weeks to interact with patients, advising them of the existence of the PPG, directing them to the services offered, particularly Online Access to GP appointments, health records and repeat prescription ordering. Mocketts Wood is a Beacon Site for the Online Access system and as such needs to actively promote this to patients.

ME has volunteered to attend walk-in surgery on Friday 28 January; HD to confirm with GPs.

  1. PPG Patient Letter

JK circulated a draft letter which could be written to all patients asking if they wish to voice concerns or provide their views on issues relating to the Surgery and if so, to provide their personal contact details to the PPG, via Reception. A copy is attached to and forms part of these minutes. HD to discuss with GPs.

NEWS FROM PRACTICE

HD confirmed that Drs Khemani and Ryder are working at the Surgery on a part-time basis

OTHER BUSINESS

  1. Member ResignationsAppointments:

Nikki Kaikobad and Michael Trevethick have tendered their resignation from the PPG.

It was AGREED that Ken Pearch be appointed as Vice Chair to fill the vacancy created by the

resignation of MrTrevethick.

HD advised she had been approached by three patients interested in becoming members of the PPG.

  1. PPG Meetings/Agreements

It was AGREED that informal PPG meetings be held half way between the formal, quarterly meetings.

It was AGREED that if decisions are needed at short notice the Chair will contact all members by email or in writing, requesting their response within 72 hours; further AGREED that HD will provide all PPG member contact details to JK.

  1. Bereavement Contacts

KP circulated a leaflet from DWP, “Tell Us Once” which provides a single contact number for the bereaved to advise of a relative’s death and the information is be passed to all relevant Government authorities, saving time, telephone calls and distress. It was AGREED that a copy should be displayed in the Surgery.

NEXT MEETING

Saturday, 16 April 2016, 3pm at Mocketts Wood Surgery

The Chairman declared the Meeting closed at 5:15 pm.

1