TAXI LICENSING SERVICE - OPERATOR
Milton Keynes Council, Synergy Park, Chesney Wold, Bleak Hall, Milton Keynes, MK6 1LY
GUIDANCE NOTE: This application must be used to apply for the grant of a NEW or RENEWAL of a PRIVATE HIRE OPERATORS LICENCE.The application is your responsibility and you must first read and ensure you understand the Council’s Policy, its requirements and the conditions that will be attached. The application will be rejected if completed incorrectly. Please ensure that you read the Guidance Notes printed in each section.1 / GUIDANCE NOTE: Please state the licence you are applying for by ticking the appropriate box.
OPERATOR LICENCE REQUIRED
NEW / RENEWAL
RENEWALS ONLY
LICENCE NUMBER:
Please provide current licence number
EXPIRY DATE:
Please provide expiry date. If this date is less than 6 weeks from today’s date a new licence may not be granted before the expiry.
2A / APPLICANT
NAME OF APPLICANT
TRADING NAME
Please confirm what entity the applicant is applying as:
Individual
Joint Individuals
Partnership
Company
Other Please State ______
GUIDANCE NOTE: Please confirm whether the operator licence will be held in the name of a partnership, company, individual, joint individual or other. You should only tick one the above. If ‘Other ‘please state what the entity is, for instance it may be as a friendly society or club.
2B / APPLICANT ADDRESS
GUIDANCE NOTE: Please complete with the home address of the applicant if an individual or the Registered address of the Company or Partnership etc.
ADDRESS
POSTCODE
REGISTERED COMPANY NUMBER
TELEPHONE / E-MAIL
2C / OPERATOR ADDRESS
GUIDANCE NOTE:Please confirm the business or office address which you seek to licence for inviting, or making provision for , private hire bookings (whether in person, by telephone or other electronic means) and to despatch private hire vehicles from, under the terms of a private hire licence. The Council require you to operate from an Office within Milton Keynes to accept bookings and despatch Milton Keynes Licensed vehicles.
ADDRESS
Postcode
MAIN TELEPHONE / E-MAIL
WHAT DAYS AND HOURS WILL THE OFFICE BE OPEN AND STAFF AVAILABLE AT THIS SITE?
IMPORTANT: THE COUNCIL WILL CONDITION ANY LICENCE GRANTED TO YOU THAT THE ABOVE ADDRESS WILL BE MANNED DURING THE STATED OPENING HOURS ABOVEAND THE ABOVE TELEPHONE NUMBER(S) WILL BE INSTALLED AS A DEDICATED TELEPHONE LINE OR LINES AT THESE PREMISES. BY SUBMITTING THIS APPLCIATION YOU ARE AGREEING TO THIS CONDITION.
4 / ABOUT YOUR PRIVATE HIRE OPERATION
HOW MANY VEHICLES DO YOU INTEND TO OPERATE:
1-45-10 10-50 50+
Do you require planning permission? / Yes No (please provide evidence)
Do you have public liability insurance? / Yes No (you must provide a copy of this
if you have a waiting room)
Will you provide wheelchair accessible vehicles (“WAV’S”)? / Yes No
If yes, how many WAV’S will you provide?
Will you accept private hire bookings by any of the following methods:
Telephone Text Smart Phone Applications Internet
In person at the Booking Office Other (please state):
What telephone number(s) will you use to accept bookings?
Do you agree that the above telephone number(s) will only be answered at the premises you seek to licence? / Yes No
THE ABOVE NUMBERS WILL BE CONDITIONED BY THE COUNCIL TO CORRESPOND TO A DEDICATED TELEPHONE LINE INSTALLED AT, AND TO ONLY BE ANSWERED AT, THE PREMISES LICENSEDBY THE COUNCIL AS STATED IN 2C AND SHALL BE USED TO ACCEPT BOOKINGS FOR PRIVATE HIRE VEHICLES UNDER THE TERMS OF ANY LICENCE GRANTED TO YOU AND TO ONLY DESPATCH VEHICLES LICENSED BY MILTON KEYNES COUNCIL.
What internet site will be used for accepting bookings under the terms of the licence you wish to be granted?
What is the name of any “application” (i.e. smart phone/ web app) used and the name of the developer?
IF USING AN APP OR INTERNET SITE UNDER THE TERMS OF THIS LICENCE THE RECIPET OF THE BOOKINGS MUST OCCUR AT THE LICENSED PREMISES STATED IN 2C.
Are you registered with the Information Commissioners Officers (ICO) for the processing of personal data?If No we recommend you take advice as to whether you require registration with the ICO. / Yes No
Do you have a policy for the safe storage of customer details and personal data?If Yes, please provide a copy of your Policy. / Yes No
Do you have a complaints procedure and Policy?If Yes, please provide a copy of your Policy. / Yes No
Sub-Contracting
Will you sub-contract work to another licensed Operator? / Yes No
Will you receive sub contracted work from another licensed Operator? / Yes No
Are you affiliated with any other Operator? / Yes No
Do you agree that your telephone number(s) stated on this form will be used to only accept private hire bookings under the terms of any licence granted to you by Milton Keynes Council? / Yes No
IF YOU HOLD AN OPERATORS LICENCE WITH ANOTHER AUTHORITY WE EXPECT YOU TO MAINTAIN A SEPARATE AND INDEPENDENT TELEPHONE NUMBER FOR THAT OPERATOR. WE WILL NOT GRANT A LICENCE IF YOU DO NOT.
Please list all Operators who you sub-contract work to, or receive sub-contracted work from, or who you are otherwise affiliated with, or Operator licences which will use the same telephone number along with the operator licence number and the Council who granted the licence in the box below.
If you sub-contract work to another Operator, do you understand that you will still remain legally responsible for any bookings taken by you? / Yes No
If you chose not to despatch a vehicle directly under an operator’s licence granted to you but to sub-contract it, do you agree to inform the customer? / Yes No
If your sub-contracting arrangements change during the course of any licence granted to you do you agree to notify the Council in writing? / Yes No
Will/do you operate any vehicles licensed as a hackney carriage by Milton Keynes District Council? / Yes No
Will/do you operate any vehicles licensed as a hackney carriage by any Council other than Milton Keynes District Council? / Yes No
Please list all hackney carriages despatched by you in satisfaction of private hire bookings, including their plate number, driver, proprietor, and if not a Milton Keynes Council vehicle, the Council that granted its licence in the box below.
If you despatch a hackney carriage whether licensed by this council or another do you agree to notify the customer that the vehicle despatched to them is not governed by your operators licence? / Yes No
Do you understand that the grant of a licence by Milton Keynes Council does not permit you to despatch vehicles licensed by any other authority other than Milton Keynes Council? / Yes No
If you choose to divert the telephone number(s) you wish to use for the provision and acceptance of private hire bookings to another premises do you agree to ensure that a recorded message makes clear that the call is being diverted, which operator it is being diverted to, the authority that licences that operator and that a vehicle will be despatched by that same operator? / Yes No
Have you read and understood the conditions applicable to Operators contained in the Councils Policy? / Yes No
Unless you have indicated otherwise, in addition to the conditions set out in the Council’s Policy, the following conditions will be imposed on your licence:
- The premises licensed in the course of the licence holders business for the provision and acceptance of bookings for private hire vehicles to be despatched under the terms of this Operating Licence shall be (that stated in Part 2c of this form) and the Operator shall maintain an independent operation in Milton Keynes by the installation of a dedicated telephone line or dedicated telephone lines at the premises licensed.
- The telephone number (stated in part 4 of this form) shall be the only telephone number used by the licence holder exclusively for the acceptance of bookings for private hire vehicles despatched under the terms of this Operator licence and the vehicles despatched under the terms of the licence shall only be private hire vehicles licensed by Milton Keynes Council.
- The telephone number (stated in part 4) of this form shall not be advertised on any vehicles licensed by a Council other than Milton Keynes Council.
- Should the Operator intend to despatch a vehicle that is not a private hire vehicle and not regulated by this Operator licence in fulfilment of a booking the Operator shall inform the customer that the vehicle being sent to him is not a private hire vehicle licensed by Milton Keynes Council.
- If the telephone number (stated in part 4 is diverted to the telephone of another licensed Operator (including an affiliate Operator with the same but an separate Operators licence) an electronic recorded message or a telephone operator shall state clearly that the call is being diverted and;
b)state the name of the Council that has licensed that operator
c)state that any vehicle despatched shall be licensed by that Council.
- The Licence Holder shall ensure that at all times in which the operating licence is being used for the provision and acceptance of private hire bookings and the despatch of private hire vehicles there shall be a person employed at the licensed premises in order to be contacted by Milton Keynes Council. The person at the premises will be trained by the licence holder to access and provide to the Council all information required to be recorded and kept by the Operator.
Do you agree to comply with these conditions and those that you have agreed to on this form? / Yes No
Details about how you operate vehicles and their drivers
Will/do you own any licensed vehicles operated by you? / Yes No
Will/do you check the licensed vehicles used by you before operated? / Yes No
Will/do you employ drivers to drive vehicles (i.e. pay them salary)? / Yes No
Will/do you use self-employed drivers (i.e. they pay you to be provided with bookings)? / Yes No
Will/do you operate other arrangements for operating drivers? if yes please state what these are below:) / Yes No
Details of other arrangements:
5 / GUIDANCE NOTE: Section 5A must be completed by all single individual applicants and the lead applicant for allPartnerships, Companies, Joint individuals and other entities.
Individuals:Individual applicants should complete section 5A only.
Partnerships:Where the applicant is a partnership, the lead partner wishing to be responsible for correspondence with theCouncil should complete section 5A and each other partner should complete sections 5B to5D as applicable.
Companies:Where the applicant is a limited company the Director or Secretary wishingto be the lead applicant responsible for corresponding with the Council should complete section 5A. 5B to 5D must be completed by each other Director or Secretary. There will always be at least 2 members of a Company (director and secretary).
Joint Applicants:If two or more individuals apply as joint applicants, the lead applicant wishing to be the person responsiblefor corresponding with the Council should complete section 5A and each other individual should completesection 5B to 5D as applicable.
Part 5A and if completed parts 5B to 5D must be signed by the individual applicant, joint applicant, director, partner or company secretary.
5A / INDIVIDUAL, DIRECTOR, SECRETARY
SURNAME / FIRST NAME(s)
CURRENT ADDRESS
POSTCODE
TELEPHONE / E-MAIL
NI Number / Date of Birth
STATUS / Individual Joint individual Director SecretaryPartnerOther
Criminal Record
Please confirm how you will evidence your criminal record:
Enclosing an ACRO SAR (subject access request) certificate dated within the last 3 months
Asking the Council to apply for an enhanced DBS certificate on your behalf
Consenting to the Council checking my existing record as a licensed driver (please complete below)
Existing private hire or hackney carriage drivers licence granted by Milton Keynes Council
I hold a hackney carriage and/or private hire driver’s licence and consent to the Council considering the details of my criminal record already held by the Council. I confirm that since the grant of my last a hackney carriage and/or private hire driver’s licence I have not been convicted of any further offence that I have not notified the Council of and I am not under investigation or have any other pending matter against me.
Private Hire badge Number / Hackney Carriage badge Number
Signature:Date:
Are there any further joint applicants, director or secretary? / YES NO / If yes – please complete below. Partnerships, Companies and joint individual applications will always have at least two.
5B / INDIVIDUAL, DIRECTOR, SECRETARY
SURNAME / FIRST NAME(s)
CURRENT ADDRESS
POSTCODE
TELEPHONE / E-MAIL
NI Number / Date of Birth
STATUS / Individual Joint applicant Director SecretaryPartner Other
Criminal Record
Please confirm how you will evidence your criminal record:
Enclosing an ACRO SAR (subject access request) certificate dated within the last 3 months
Asking the Council to apply for an enhanced DBS certificate on your behalf
Consenting to the Council checking my existing record as a licensed driver (please complete below)
Existing private hire or hackney carriage drivers licence granted by Milton Keynes Council
I hold a hackney carriage and/or private hire driver’s licence and consent to the Council considering the details of my criminal record already held by the Council. I confirm that since the grant of my last a hackney carriage and/or private hire driver’s licence I have not been convicted of any further offence that I have not notified the Council of and I am not under investigation or have any other pending matter against me.
Private Hire badge Number / Hackney Carriage badge Number
Signature:Date:
Are there any further joint applicants, director or secretary? / YES NO / If yes – please complete below. Partnerships, Companies and joint individual applications will always have at least two.
5C / INDIVIDUAL, DIRECTOR, SECRETARY
SURNAME / FIRST NAME(s)
CURRENT ADDRESS
POSTCODE
TELEPHONE / E-MAIL
NI Number / Date of Birth
STATUS / Individual Joint applicant Director SecretaryPartner Other
Criminal Record
Please confirm how you will evidence your criminal record:
Enclosing an ACRO SAR (subject access request) certificate dated within the last 3 months
Asking the Council to apply for an enhanced DBS certificate on your behalf
Consenting to the Council checking my existing record as a licensed driver (please complete below)
Existing private hire or hackney carriage drivers licence granted by Milton Keynes Council
I hold a hackney carriage and/or private hire driver’s licence and consent to the Council considering the details of my criminal record already held by the Council. I confirm that since the grant of my last a hackney carriage and/or private hire driver’s licence I have not been convicted of any further offence that I have not notified the Council of and I am not under investigation or have any other pending matter against me.
Private Hire badge Number / Hackney Carriage badge Number
Signature:Date:
Are there any further joint applicants, director or secretary? / YES NO / If yes – please complete below. Partnerships, Companies and joint individual applications will always have at least two.
5D / INDIVIDUAL, DIRECTOR, SECRETARY
SURNAME / FIRST NAME(s)
CURRENT ADDRESS
POSTCODE
TELEPHONE / E-MAIL
NI Number / Date of Birth
STATUS / Individual Joint applicant Director SecretaryPartner Other
Criminal Record
Please confirm how you will evidence your criminal record:
Enclosing an ACRO SAR (subject access request) certificate dated within the last 3 months
Asking the Council to apply for an enhanced DBS certificate on your behalf
Consenting to the Council checking my existing record as a licensed driver (please complete below)
Existing private hire or hackney carriage drivers licence granted by Milton Keynes Council
I hold a hackney carriage and/or private hire driver’s licence and consent to the Council considering the details of my criminal record already held by the Council. I confirm that since the grant of my last a hackney carriage and/or private hire driver’s licence I have not been convicted of any further offence that I have not notified the Council of and I am not under investigation or have any other pending matter against me.
Private Hire badge Number / Hackney Carriage badge Number
Signature:Date:
Are there any further joint applicants, director or secretary? / YES NO / If yes – please complete below. Partnerships, Companies and joint individual applications will always have at least two.
6A / CRIMINAL RECORD HISTORY
Has the applicant orany joint applicant, director, secretary, partner or any other person involved in the business affairs of the applicant been convicted of any criminal offence, received a driving endorsement, civil injunction or have any pending criminal matter against them: