Danielle N. Lamb
2731 Granada Drive, Apt 1-C
Jackson, MI 49202
Cell Phone (517) 250-8351
OBJECTIVE: To become an asset to your company by providing services that contribute to overall organizational proficiency and client care.
QUALIFICATIONS
I have a strong belief that teamwork, working well with others to accomplish common goals and objectives, is the key to success. I am organized and meticulous about my work. This along with self-motivation and the ability to manage and complete multiple tasks simultaneously, makes me more than just a prospective employee, but also an undoubted asset to any company.
EDUCATION
Michigan State University (MSU), East Lansing, MI
Bachelor of Arts- Psychology, Anticipated May 2014
Bachelor of Arts- Interdisciplinary Studies (Community Development), Anticipated May 2015
PSI Services, LLC Online, Web Based
Exam FX (Formerly ABLE Inc)
Pre-Licensing Course (Health and Life), February 2013
Michigan OFIR, MI Accident and Health Producer License, February 2013
EXPERIENCE
Anew Horizon Childcare, 322 Madison St, Jackson, MI 49202 (517) 788-7908 Contact: Sarah Allen or Maria Thompson. Office Manager, April 2012-Current
Perform all administrative/clerical duties, including but not limited to, completing facility tours and enrollment, 1099 and W-2 payroll, accounts payables/receivables, DHS I-billing correspondence, scheduling, parent liaison, and managing small staff.
AMBS Call Center, 338 W Franklin St, Jackson, MI 49203 (517) 780-3600 Contact: Andy Ambs. Customer Service Agent, June 2009-October 2011
Full service ATSI Performance rated answering service, answering after hours and overflow calls for various doctor’s offices and businesses including apartment complexes, management companies, insurance agencies, government offices and care providers, healthcare insurance applications and enrollment services, tele-consult scheduling services, and appliance maintenance assistance.
Grace Academic Services, 936 Fleming Ave, Jackson, MI 49203 (517)282-8114 Contact: Eric Beda. Executive Administrator, December 2007-May 2008 and June 2010-March 2011
General Administration, updating documents, locating grants/ sponsors and programs, accounts payables/ receivable functions, corresponding with Jackson Public Schools and Curriculum Developers, recruiting, coordinating tutor schedules and small groups, developing creative ways to advertise to students and families as well as potential investors and sponsors.
Manpower Temporary Services, 741 N Cedar St, Lansing, MI 48910 (517)372-0800 Contact: Jill Barr. Mailroom Specialist / Receptionist/ Travel Assistant, May 2006-June 2007
Processing mail, sorting applications, inventory, general purchasing, sorting and filing invoices/ purchase orders, scheduling, working retail store. Online research/ payment collection, correspondence with major coach and airline companies, coordinating travel itinerary, copying, faxing and mailing travel documents, cold calling and sales of travel promotion packages.
Verifying funds, reconciling payroll reports, creating spreadsheets and workbooks for payroll accrual calculations and transfer summaries, ensuring account reports reflect tax withholding, expenditure and 941 tax. General office reception, multi-line phones, schedule appointments, process paperwork, check patients in and out, use of Novell and Networkes computer applications.
Jesus Ministries, 322 Madison, Jackson, MI 49201 (313) 378-7414 Contact: Sherella Shaw. Sales Representative (Volunteer), August 2002-May 2010
General customer sales and service, including but not limited to completing orders, updating and maintaining database, restocking inventories, audio/visual recording, marketing merchandise and building repeat clientele.
MSU Child Development Laboratory, 325 W Grand River, East Lansing, MI 48823
(517) 355-1900 Contact: Milo Woodard. Office Assistant, September 2003-May 2006
General reception and maintenance of office systems, event coordination and organization, process mail, inventory, School Policy revisions, setting Participation Calendar and tentative schedule (Microsoft Outlook), assisting in classrooms as needed.
SKILLS
ü Excellent communication
ü Advanced knowledge of Microsoft Office & Office Pro (MAC & PC)
ü Advanced working knowledge of Quickbooks
ü Knowledge of Novell and Lotus Notes
ü Knowledge and interest in Political Policy and Non-Profit Organizations
REFERENCES
Daniel Evans, Superintendent/ Jackson Public Schools, 522 Wildwood Ave. Jackson, MI 49201. Phone: 517.841.2200, e-mail:
Tedric Gibbs, Group Service Advocate/ Starr Commonwealth, 13725 26 Mile Rd, Albion, MI 49224. Phone: 517.414.7220, e-mail:
Satin Sumner, Clerical Assistant/ Seymour Ford, 2601 Seymour Rd, Jackson, MI 49203. Phone: 517.936.6982, e-mail:
Kim Truman, Section 8 Housing/Jackson Housing Commission, 301 Steward Ave. Jackson, MI 49201. Phone: 517.787.9241, e-mail:
Eian Wright, Customer Service/ Great Lakes Caring, 900 Cooper St, Jackson, MI 49202. Phone: 517.960.7004, e-mail:
Gail W Mahoney, County Commissioner/ Jackson County, 114 Moore St, Jackson, MI 49203. Phone: 517.812.4101, e-mail: