MI375 Chapter 2 Study Guide

  1. ______ occurs when two or more people work together to achieve a common goal, result, or work product.Collaboration involves ______and______.
  1. Collaborative work involves ______and______ where team members review each other’s work product and revise that product as a result. This is done in a series of iterative steps where something is created, shared, & revised.
  1. The effectiveness of a collaborative effort is driven by three critical factors. (leave room for notes)
  1. Communication skills of group and available communication resources.
  1. ______ Management
  1. ______ control
  1. Components of a Collaboration Information System of two types of hardware
  1. ______ consists of computers and other communication devices (iPhones, BlackBerries) that users employ to participate in collaboration activities.
  1. ______ consists of computers that are installed and operated by IT professionals that support the collaboration system.
  1. Cloud computing is where the user uses their client browser to work on programs housed on a remote server. Examples: GoogleDocs, Zoho.com, WindowsLive SkyDrive, Microsoft Sharepoint
  1. See Figure 2-2 on page 33
  1. Briefly describe what takes place in the four project phases listed below.
  1. ______ phase - Set the ground rules for the collaboration
  1. ______ phase - Determine who will do what and by when
  2. The key for student groups is to make clear______ to team members and to ensure that team members know by when they will accomplish those tasks.
  1. ______ phase – Tasks are accomplished
  1. ______ phase – Document results, document information for future teams, close down the project, and disband the team.
  1. Although not one of the phases, ______and______ loop is also important part of every phase of project
  1. Because 5 of the top 12 most important characteristics for an effective collaborator involve disagreement, what does this tell you?
  1. To produce the best work possible, it is important that team members have ______ ideas and opinions and to ______ them to each other.
  1. ______communication occurs when all team members meet at the same time, such as with conference calls or face-to-face meetings. Examples include conference calls, webinars, chats
  1. ______communicationoccurs when team members do not meet at the same time. Examples include email, discussion forums, and team surveys.
  1. A ______ is when participants do not meet in the same place and possibly not at the same time.
  1. A ______ is a virtual meeting in which attendees view one of the attendees’ computer screens. An example of this application is WebEx and Microsoft’s SharedView.
  1. With ______ you can see the other person.
  1. In a ______, one group member posts an entry, perhaps and idea, a comment or a question, and other group members respond.
  1. With ______, one person creates a list of questions and other team members respond. Examples include SurveyMonkey and SharePoint.
  1. Some examples of Shared content with no control, include:
  1. Email ______
  1. ______file server
  • FTP – File Transfer Protocol – Used to get and put documents
  1. Storing documents on servers is better than using email attachments because documents have a______storage location.
  1. Systems that provide ______ track changes to documents and provide features and functions to accommodate concurrent work. Version management is provided in both Google Docs and Windows Live SkyDrive
  1. The Office Web Apps in Windows Live Sky Drive have ____ functionality than the desktop Office programs. With SkyDrive documents, ______ can open SkyDrive documents for editing.
  1. A ______ is a shared directory or a shared folder. Like on your own computer, you can have multiple libraries. A user may have different permissions for each library.
  1. One means of providing version control is having users______. While the user has the file checked out, no other user will be able to edit the file and that user’s changes will not be visible to others.
  1. ______ is a comprehensive platform for creating, operating, and administrating Web sites.A Sharepoint site can contain one or more subsites, which are fully featured SharePoint sites in their own right.

See Figure 2-24 on page 52.

We will discuss the following diagram in class.