Message from the Management
We’re very pleased to welcome you as a resident of Ocean Gardens.
We hope you will find this website a useful source of information. Ocean Gardens life style is community life style, as we need to count on the support of our residents, to keep our estate clean and safe. It is only with your participation that we can build a strong community spirit. By being considerate your are helping to make your neighborhood and Ocean Gardens, a better place to live in.
With warmest regards
Ocean Gardens Management Company Limited
Renovations and Alternations
Do not commence works until you have received written consent from the Management. Applications for such written consent must be submitted to Ocean Gardens Management Co. Ltd. at least 7 days in advance of the proposed starting date and must include such drawings and technical specifications as deemed necessary by Ocean Gardens Management Co. Ltd. for approval and record purposes.
The contractor should register at Ocean Gardens Management Co. Ltd. before the proposed starting date of work to sign a copy of contractor’s agreement.
Payment of Management Fees
Owners/Occupants are encouraged to use Bank Autopay system for the payment of management fees. The service not only makes it easier for you, it also promises to be safe, fast, accurate and convenient. Please approach the security office of your building for the Direct Debit Authorization Form (BOC, HSBC, BNU, Banco Luso & Tai Fung Bank), complete and return it to them.
Change of Ownership
Premises transaction involves not only the conveyance of ownership but also the liability relating to the premises concerned. If you’re going to purchase any second-handed premises in Ocean Gardens, the incoming owner should check with the Management whether there is any payment still outstanding from the premises such as management fee, ground rent and property tax etc before transaction. Otherwise, the incoming owner will be liable for all the outstanding payment incurred.
Resident Emergency Contacts
Owners/Occupants may go out to work or do not reside in the premises. In case of emergency, the Management has to contact the concerned Owners/Occupants within the shortest period to prevent accident or minimize the loss. Please provide detailed emergency contacts / authorized personnel for your premises by using the form provided below.
Facilities and Services
Laundry Service
If you need to send your soiled clothes to the laundry, simply deposit them at your building’s security office on your way out and they will be ready for collection in 2-3 days’ time. For more information, check it out at your management office or call 811234 (Ext.152) during office hours.
Home Service
A part-time maid service to help you with daily chores around the house. For more details, call us at 811234 (Ext.153)
Shuttle Bus Service
We provide complimentary shuttle bus serving between Ocean Gardens and downtown Macau. Copies of the time schedule are available at your building’s management office.
Ocean Newsflash
A residents’ newsletter to complement your contemporary life style and to keep you informed of what goes on in Ocean gardens.
Ocean Card
A VIP card which entitles you to generous discounts in selected shops and restaurants in Macau and hotels overseas. If you have never applied for Ocean Card, apply now and enjoy the discount privileges. For applications, please contact us at 811234 (Ext.152).
Complimentary Visitors Car-parking
Ample parking spaces are available for the convenience of your friends and relatives.
Dogs’ toilets
In the interest of keeping your living environment clean and tidy, 2 dog toilets have been constructed for the convenience of pets at the following locations:
On the pavement of Apricot Court along Rua Tres Dos Jardins Do Oceano facing Ocean park (beneath the link bridge)
On the pavement of Poplar Court (adjacent to Elm court)
All dog-owners are encouraged to make use of them.
Cable TV
Over 50 channels of round-the-clock TV programs are now available for your free viewing at Ocean Gardens. For enquiries, please call Cable TV hotline 822866.
Air-conditioner Maintenance
Periodic maintenance not only improves the air quality and saves electricity, but also increases the useful life of your air-con unit. To enhance your comfort living environment in Ocean Gardens, we are providing the maintenance services at very reasonable prices. For inquiries, please call 811234 (Ext.156).
Newspaper/Magazine Delivery
It can be arranged at no extra cost. Just check it out at your building’s management office.
Ocean Gardens Patrol Car
A round-the-clock security in your neighborhood assures you of complete safety.
CCTV System
A fully computerized system with 24-hour security services to ensure your security and comfort.
(Photo can be extracted from the given pamphlet)
Automatic Electric Vacuum Sweeper
A ground maintenance machine that provides a high standard of cleaning for your living comfort.
(Photo can be extracted from the given pamphlet)
BNU/Ocean Gardens Co-branded Card
A personalized co-branded card with BNU is specially designed just for you. For applications or further information, please call BNU at 335533
(Will provide photo)
Postbag
We have set this section to answer any queries and suggestions which you may have. So let’s hear from you. You can fill in the form below and submit to us.
Name:Home Address:
Contact No;
Email Address:
Query/Suggestion:
Submit
Notice
Example: Disposal of Lighted Cigarettes
We refer to the complaints about some residents who irresponsibly disposed lighted cigarettes by throwing them from height. Please be reminded that such selfish act not only pollutes our living environment, but may also cause fire hazard.
Thank you for your kind attention. Your cooperation is much needed in keeping our estate clean and safe.
Contact Us
Main line / : 811234 Fax: 812289For enquiries on defects / : 811234-154/157
For complaints/suggestions / : 811234-153/156
For enquiries on management fees / : 811234-152/175
For enquiries on ocean cards / : 811234-175
For enquiries on renovation applications / : 811234-175
For enquiries on domestic services / : 811234-153/157
For enquiries on air-con maintenance services / : 811234-156
For enquiries on parking permits / : 811234-175
For enquiries on other issues / : 811234-152