Property & Liability Claims Adjuster

VML Insurance Programs (VMLIP) is the first and largest group self insurance pool in the Commonwealth of Virginia. For more than 35 years VMLIP has provided auto, property, liability, and workers’ compensation coverage to more than 470 local political subdivisions across Virginia.

VMLIP’s coverage and service programs are designed to meet the needs of all Virginia local governments – from the smallest to the largest. VMLIP provides comprehensive risk management program support, human resources, law enforcement and communications expertise and consulting, and more to members who contribute more than $54 million in annual contributions to the pool. We are “Virginia’s local government specialists.”

Headquartered in Glen Allen, VA, VMLIP has 53 employees. Our staff enjoys agreat work environment along with a comprehensive benefits package,which includes employee medical and a company funded retirement plan. We highly value continuing education and provide a tuition program and many learning opportunities for employee growth and development. Please visit our website for additional company details, including a summary of our employee benefit programs.

Currently, we have an employment opportunity for a Property & Liability Claims Adjuster to process all phases of assigned property, auto and liability claims from initial contact to conclusion of the claim. We are looking for a dynamic team-player with the ability to interact successfully with program members to build and maintain good working relationships.

Responsibilities include:

  • First and foremost, providing outstanding customer service to our members and fellow staff by promptly, courteously and accurately responding to verbal and written communications within established timeframes, conducting visits and attending meetings and maintaining current knowledge of trends in the Property and Liability field.
  • Utilizing a diary system to initiate timely three-point contact on all claims; review coverage, and investigate and determine liability on all claims.
  • Establish, review, update and maintain reserves on all files.
  • Complete referrals to legal counsel upon receipt of suit papers and assignment of claim, monitor developments, attend trials and mediations or other proceedings, and provide direction to defense counsel until the case is resolved.
  • Negotiating settlement of claims when appropriate and in the best interest of all parties, and obtaining settlement authority from supervisor and discussed settlement with member prior to settlement.
  • Recognizing subrogation/restitution possibilities and promptly refer to the Recovery Specialist.

Knowledge/Skills/Abilities

  • A minimum of five years prior claims experience in a related field in the insurance industry.
  • Working knowledge of business practices and procedures and the operation of office equipment
  • Proficient in the use of personal computers including Microsoft Suite software applications and use of the Internet for business purposes
  • Demonstrated abilities to gather and analyze information and reach sound conclusions; create and maintain hardcopy and electronic files including databases; communicate activities between software applications; work effectively with all levels of an organization; maintain confidentiality; meet deadlines and goals; and function both independently and as a member of a team
  • Experience with claims for VA local governments or public entity risk is preferred

Qualified candidates maysubmit a cover letter,including salary requirements and resume, to Human Resources, VML Insurance Programs, P.O. Box 3239, Glen Allen, VA 23258, fax 804-273-0560, or email to . Attention: P&L

NO RELOCATION or VISA SPONSORSHIP AVAILABLE

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