Objective

Cultural Anthropologist with proficient management and workmanship skills seeking a full-time job, or temp-to-hire, in relation to business or corporate work, data collection, and efficiency management

Experience

Member Services Representative, MVP HealthcareSeptember 2015 – Present

+Assisting members with understanding benefits and current/future insurance plans
+Assisting members with understanding claims and financial responsibilities
+Providing correspondence/information regarding members provider networks and resources

DTO, State Farm Ballston SpaJanuary 2015 – September 2015

+Correct and return incoming bill errors for medical bills and forms
+Organize, label, and file incoming medical reports and No-Fault forms
+Assist Claims Specialists by editing claim information

Office Manager, Subway Development of WNYFebruary 2012 – August 2013

+Organizing and handling office affairs
+Handling Customer Comments and franchisee questions
+Organizing and planning events for the Development Office and territory

Education

SUNY at AlbanyDecember 2016

MA Cultural Anthropology

SUNY at AlbanyMay 2011

BS Biology, Minor Sociology

Skills

Microsoft Office: Word, Power Point, Excel, Outlook
Clerical: Typing, Cataloguing, Labeling, Filing, Data Entry, Data Analysis/Collection
Managerial Experience: Creating Instruction and Training Employees, Customer Service, Organization Management, Advertising/Marketing, Educational Outreach

Extracurricular

Hellions of Troy Roller Derby Team: RotterdamNYApril 2015 – May 2016

Events Coordinator: duties included researching and gathering information on upcoming events to help promote the team and league, building good communications with event sponsors and between team departments for promotion, keeping records of events (attendance, outcome, feedback, etc.), advertising/promoting team events

Records Coordinator: duties included recording all meeting minutes, archiving all paperwork for managerial departments, posting and keeping up-to-date with all outreach opportunities on league media sites (such as Facebook)

Sponsorship Assistant: duties included creating advertising flyers, contacting new Sponsors, creating written dialogue templates, and educational outreach

Anime North: Toronto, Ontario, CanadaMay 2010 – present

Event Area Manager: work current as a manager of a hotel during the Anime North Convention every Memorial Day weekend, duties include: communications with senior staff present, overseeing event volunteer work schedule, assisting in delegation of tasks

Event Area Assistant

Anthropology Graduate Student Organization: SUNY AlbanySeptember 2013 – May 2014

Speaker Chair,member of club for two semesters focused on purchase, organization, and hosting food stuffs and space for speaker reception

MonroeCounty Faire: Space SocietyJune 2008 – July 2012

Booth Manager: worked as a manager, setting up and promoting the exhibit, monitoring education outreach activities, creating educational displays, and collecting data on exhibit presentation and information

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