Meetings & Conventions Travel -FAQs

  1. Q. Are Convention discounts applicable on Seat Sales?

A. No, however the seat sales can be booked using the contract number (CVxxxxxx) for tracking towards complimentary tickets

  1. Q. What is the penalty if we do not meet the requirement of 10?

A. At this time, there is no penalty the agreement is based on your expecting the minimum of 10 but if not met this will be taken into consideration when negotiating for the next event.

  1. Q. Are the Zone Fares to be booked in Q class only?

A. Yes, the Zone Fares are based on Q class inventory only.

  1. Q. Is there a ticket designator for the Zone Fares?

A. No – the fare basis code only (QR7ZONE)

  1. Q. Are there Zone Fares for travel intra Canada?

A. Our Zone Fares are only applicable to travel to/from USA & Canada.

  1. Q. Are the Convention discounts applicable on code share flights?

A. Yes on Air Canada 4 digit flights operated by Star Partner Carriers.

  1. Q. Can we use a combination of both standard product along with the Zone fare product to meet the minimum requirement of 10?

A. Yes, both products can be used in conjunction with one convention contract, (CVxxxxxx).

  1. Q. Can I accumulate the minimum of 10 by combining events?

A. Each event to be registered must independently meet the minimum requirement of 10 passengers travelling on Air Canada services.

  1. Q. Can I apply the convention discount to an already issued ticket and/or can it be tracked towards complimentary ticket accrual.
  1. No, the event number (CVxxxxxx) must appear electronically in the tour code box at the time of issuance.
  1. Q. Are the Convention discounts applicable on Air Canada TANGO™ flights?
  1. The discounts are not applicable on the Tango flights.
  1. Q. How long is the contract valid for?
  1. A convention contract is valid for the dates of the event registered and does not exceed the calendar year.
  1. Q. How do I redeem the complimentary tickets earned, if any?
  1. Once the tracking of the contract number is confirmed with the Air Canada Conventions Coordinator, please call our 1-800-361-7585 line for exact blackout dates and/or booking restrictions and for reservations. Reservations must be made (3) weeks prior to travel.
  1. Q. Are Convention discounts applicable on web fares?

A. No, however the web fare can be booked using the contract number (CVxxxxxx) through a travel agency for tracking towards complimentary tickets