Area of Excellence

Material Management

Operational Development

People Development

Performance Development

Supplier Development

Customer satisfaction

Service Orientation

Resolving Service Issues

Prepare monthly service performance report

Recruiting/Coaching/Motivating

/ Accomplished Supply Chain Management and Sr.Service Coordinator with more than 1.5years of experience using exceptional communication and leadership skills to coach, manage, and motivate diverse professionals in challenging environments.Solid experience in planning, implementing, and executing strategies resulting in greater customer confidence and strengthened business results. Embrace diverse environments committed to promoting creativity, effective problem solving, and breakthrough results
Profile Summary
Ø  Making sure that project deadlines are met.
Ø  Ensuring that all set targets are achieved.
Ø  Development of the logistics supply base.
Ø  Supporting other departments within the company.
Ø  Taking into account capacity and planning ahead accordingly.
Ø  Implementing new processes and procedures
Ø  Checking and verifying the details pertaining to the internal and external terms of order and delivery.
Ø  Consistently achieve customer satisfaction scores.
Ø  Monitoring the supply and delivery of materials both inside and outside the company.
Ø  Getting the paper work done for customs and transport department.
Ø  Submitting reports to accounts and administration department.
Ø  Develop detailed weekly and monthly freight expense reports.
Ø  Enforce claims and issue charge backs.
Ø  Accurately report any delay or problems to my internal customers including sourcing, planning.
KEY SKILLS
Ø  Managing time, establish priorities and delegating effectively.
Ø  Possessing the vision, drive and determination to succeed.
Ø  Flexible approach to working.
Ø  Focused and professional attitude.
Ø  Resilient and enthusiastic in all areas.
Ø  Can influence and communicate effectively across multiple sectors.
Ø  Positive and ready to accept challenging attitude
Ø  Teamwork and leadership skill
Ø  Easy adaptability to new concepts and ideas
Ø  Providing the necessary coaching, support & guidance to assist new staff. Ability to function in a fast-paced environment
Career Timeline
Organization / Duration / Designation / Location
Unique 5Pl Services Pvt ltd / Jan'16 – Present / Sr. service Coordinator / Delhi
Gati Kintetsu Express Pvt. Limited / Dec'14– Dec15' / Customer Services Executive / Gurgaon

Technical Skills

Ø  Windows

Ø  Microsoft Office (Excel, Word, Power point )

Ø  Internet

Ø  Basic knowledge of C, C++, asp.net.

Education

Ø B.C.A.: 2009-2012Dr. Virendra Swarup Computer Studies, Kanpur.(UP)

Ø MBA: Finance & H.R., 2012-14 Krishna Institute of Technology, Kanpur.(UP)

Personal Vitae

Father / :- / Mr. R.S. Katiyar
Date of Birth / :- / 19th of Sep, 1993
Place of Birth / :- / U.P.
Nationality / :- / Indian
Sex / :- / Female
Marital Status / :- / Single
Resident / :- / Vaishnav Nagar Bilhaur Kanpur Nagar, 209202
Contact No. / :- / +91 9718903676
Hobbies / :- / Listening Music ,Driving