October 12, 2001M22-4, Part II

Change 13

CONTENTS

CHAPTER 4. MASTER RECORD INQUIRY (CHAPTER 30)

SUBCHAPTER I. CHAPTER 30 BENEFIT MASTER RECORD INQUIRY

PARAGRAPHPAGE

4.01 Master Record Screens ...... 4-1

4.02 Ready Screen Entries ...... 4-1

4.03 Chapter 30 Status and Award History (M21) ...... 4-2

4.04 Transaction and Payment History (M22) ...... 4-[13]

4.05 Chapter 30 Eligibility and Entitlement (M23) ...... 4-[15]

4.06 [Reserved for Future Use] ...... 4-[19]

4.07 Chapter 30 Dropped Priors Screen (M20) ...... 4-[19]

4.08 Screen Selection Screen (30M) ...... 4-[21]

4.09 Chapter 30 Death Benefit Record (M96) ...... 4-[21]

SUBCHAPTER II. CHAPTER 30 MASTER RECORD INQUIRY

4.10 Chapter 30 DOD Data Record Screen (30D) ...... 4-[22]

FIGUREPAGE

[4.01a M21 Screen Display Fields

Chapter 30 IHL Award (Category IB)] ...... 4-2

[4.01b M21 Screen Display Fields

Chapter 30 IHL Award (Category II)] ...... 4-[3]

4.02 M21 Screen Display Fields - Type "J" Master Record ...... 4-[6]

4.03 M21 Screen Display Fields - Type "I" Master Record ...... 4-[8]

4.04 M21 Screen Display Fields Requesting Earlier Periods ...... 4-[11]

CONTENTS - CONTINUED

CHAPTER 4. MASTER RECORD INQUIRY (CHAPTER 30)

FIGUREPAGE

4.05 M21 Screen Display Fields Requested Earlier Periods

From Figure 4.04. Also Requesting Earlier Periods ...... 4-[12]

4.06 M21 Screen Displayed Fields Earlier Periods

From Figure 4.05 Shown) ...... 4-[13]

4.07 [Reserved for Future Use] ...... 4-[13]

4.08 M22 Screen Display - Requesting Earlier Periods ...... 4-[14]

4.09 M22 Screen Display - Earlier Periods Shown ...... 4-[15]

4.10 M23 Screen Display ...... 4-[16]

4.11 [Reserved for Future Use] ...... 4-[19]

4.12 M20 Screen Display ...... 4-[19]

4.13 30M Screen Display ...... 4-[21]

4.14 M96 Screen Display ...... 4-[22]

4.15 30D Screen Display (Category I Case) ...... 4-[23]

4.16 30D Screen Display (Category II Case) ...... 4-[24]

4-1

October 12, 2001M22-4, Part II

Change 13

CHAPTER 4. MASTER RECORD INQUIRY - CHAPTER 30

SUBCHAPTER I. CHAPTER 30 BENEFIT MASTER RECORD INQUIRY

4.01 MASTER RECORD SCREENS

The Chapter 30 benefit record screens are as follows:

a. M21 - Chapter 30 Status and Award History.

b. M22 - Transaction and Payment History.

c. M23 - Chapter 30 Eligibility and Entitlement.

d. [ ]

e. M20 - Dropped Priors.

f. M96 - Chapter 30 Death Benefit Record.

g. 30M - Screen Selection.

h. M01 - Deduction Receivable Balance Data. (See ch. 3.)

4.02 READY SCREEN ENTRIES

a. Make the following entries on the Ready Screen:

(1) Command MINQ.

(2) Operator's password.

(3) Screen number (optional).

(4) File number.

(5) BENEFIT Field. Enter "CH30".

(6) Press the ENTER key.

b. BDN (Benefits Delivery Network, previously called Target) shows the M21screen if a particular screen is not requested. The ready screen shows "CH30RECORD NOT FOUND" when a benefit record is not located.

c. PINQ (Pending Inquiry) and SINQ (Status Inquiry) processing remain unchanged for chapter 30. (See ch. 3.) There are five BDNRSs (Benefits Delivery Network Regional Systems) and four RPOs (Regional Processing Offices). PINQ and SINQ commands only show issues pending within a given region. BDN shows the S02Selection screen if more than one record exists. Select the appropriate record from the S02 screen.

4.03 [CHAPTER 30 STATUS AND AWARD HISTORY] (M21)

a. M21 Screen Display Fields. This screen shows current award lines and other master record data for chapter30. A brief description of displayed fields follows. (Seefigs. 4.01a and 4.01b.)

M21 CHAPTER 30 STATUS AND AWARD HISTORY 09-05-01

FILE NUMBER 123 48 9012 SOC SEC NUMBER 123 48 9012 M/R STATUS TERMINATED

NAME J B SMITH STATION 331 CHIEF ATTY PWR-ATTY BENEFIT CH30

CH 30 CH 34

LAST ACTIVITY PAM 04-24-01 JOHN B SMITH ORIG ENT 36-00

RECEIVABLE 4533 HELLAS DR REM ENT 00-00

PROCEEDS (RSN) ST AUGUSTINE FL DELIMIT DATE (30) 01-01-06

TYPE TNG A GRADUATE 6 CR HR EXC DATE

FACILITY 1-1-9171-17 DATE LAST CERT 12-17-00

COURSE/OBJ 033 033 DATE LAST PAID 12-17-01

CHANGE OF PROGRAM 32095 DATE CERT ISSUED

PAY STATUS TERMINATED EFT I PHONE CERT ADVANCE PAY N/A

BEGINNING NO PAY TYP TNG RATE DEP HRS/DY FACILITY S O

DATE RSN DATE RSN TNG TME CODE T R

01-18-00 29 A 3/4 402.00 S07 1-1-9171-17

06-13-00 72 A FULL 536.00 S40 1-1-9171-17

08-21-00 29 A FULL 536.00 S10 1-1-9171-17

10-01-00 37 A FULL 552.00 S10 1-1-9171-17

11-01-00 37 12-17-00 65 A FULL 650.00 S10 1-1-9171-17

EARLIER AWARD PERIODS 11 LATER AWARD PERIODS 00

MSG 1/10/96 WS PRIOR TO 5/3/96;PC=66HRS 6-17-96 NEXT SCREEN

Figure 4.01a. M21 Screen Display Fields

Chapter 30 IHL Award (Category IB)]

FIELD NAME / REMARKS
FILE NUMBER / Shows the file number.
SOC SEC NUMBER / Shows the social security number (when it is not the file number).
M/R STATUS / Shows one of the following:
RUNNING or SUSP with suspend reason code
TERMINATED
C/E ISSUED
DISALLOWED
ACCT REC
PURGE

M21 CHAPTER 30 STATUS AND AWARD HISTORY 07-26-01

FILE NUMBER 987 65 4321 SOC SEC NUMBER 987 65 4321 M/R STATUS TERMINATED

NAME J B SMITH STATION 316 CHIEF ATTY PWR-ATTY BENEFIT CH30

CH 30 CH 34

LAST ACTIVITY 35Z 05-15-01 JEAN B SMITH ORIG ENT 36-00 36-00

RECEIVABLE 1234 COURT ST REM ENT 22-28 22-28

PROCEEDS (RSN) OCALA FL DELIMIT DATE (30) 11-01-04

TYPE TNG B UNDERGRAD 6 CR HR EXC DATE

FACILITY 3-1-8079-10 DATE LAST CERT 05-05-01

COURSE/OBJ 175 021 DATE LAST PAID 05-05-01

CHANGE OF PROGRAM 34474 DATE CERT ISSUED

PAY STATUS TERMINATED EFT N PHONE CERT ADVANCE PAY N/A

BEGINNING NO PAY TYP TNG RATE DEP HRS/DY FACILITY S O

DATE RSN DATE RSN TNG TME CODE T R

08-25-00 70 B FULL 791.00 11 S12 3-1-8079-10

10-01-00 37 B FULL 807.00 11 S12 3-1-8079-10

11-01-00 37 05-05-01 61 B FULL 905.00 11 S12 3-1-8079-10

EARLIER AWARD PERIODS 00 LATER AWARD PERIODS 00

MSG DD/DFT INFO AVAILABLE ON M01 SCREEN NEXT SCREEN

Figure 4.01b. M21 Screen Display Fields

Chapter 30 IHL Award (Category II)

FIELD NAME / REMARKS
NAME / Shows the stub name of the veteran.
STATION / Shows the station of jurisdiction. See paragraph 9.21.
CHIEF ATTY / (Chief Attorney) Shows the RO (Regional Office) number of the station from which the Veterans Services Center Manager controls the guardian appointment. See paragraph 9.21.
PWR-ATTY / (Power of Attorney) See Service Organization Codes listed in M21-1, part II, chapter 6, exhibit B.
BENEFIT / Shows the type of benefit: CH30.
LAST ACTIVITY / Shows the type and date of last transaction. See paragraph2.08a for a listing of transaction codes.
ORIG ENT/CH30 / (Original Entitlement) Shows the amount of chapter 30 original entitlement.
FIELD NAME / REMARKS
ORIG ENT/CH34 / (Original Entitlement) Shows the amount of remaining chapter34 entitlement asof1190. This amount will not exceed 36 months.] This is the same as the CH34 TRANSF ENT field on the M23 screen.
RECEIVABLE / Shows the current accounts receivable (overpayment) total.
REM ENT CH30 / (Remaining Entitlement) [Shows the original CH30 entitlement minus entitlement for 1, 2 and 3 below, then adding 4 below.
(1) the CH30 entitlement dropped,
(2) the CH30 entitlement used,
(3) the CH30 entitlement reduced,
(4) the CH30 entitlement restored.]
REM ENT CH34 / (Remaining Entitlement) Shows the difference between the CH 34 entitlement remaining as of 1-1-90 (not to exceed 36months) and the CH34 entitlement used after 1190, plus the CH34 entitlement dropped after 1-1-90, plus the CH34 entitlement reduced after 1190.
PROCEEDS (RSN) / Shows accumulated amount due the claimant from returned checks or benefits due but not paid preceded by a one position reason code:
Code Explanation
1 Undeliverable
3 Reported Deceased
5 Nonentitlement
6 Nonentitlement, Other
7 Returned Advance Pay Check
DELIMIT DATE (30) / (Delimiting Date)
Shows the chapter 30 delimiting date.
TYPE TNG / (Type Training) Shows type of training. See paragraph 9.29.
6 CR HR EXC DATE / (6 Credit Hour Exclusion Date) Shows the date that the 6credit hour exclusion was allowed.
FACILITY / (Facility Code) Shows the facility code for the current school or training establishment. Seeparagraph 9.08.
DATE LAST CERT / (Date Last Certified) Shows the day following the latest month, day and year certified.
COURSE/OBJ / (Course/Objective Code) See paragraphs 9.32 and 9.33.
DATE LAST PAID / Shows the month, day and year of the date through which the last payment was made. (This is a "none" or no-pay date.)
FIELD NAME / REMARKS
CHANGE OF PROGRAM / This field is blank if no change of program has been charged. Codes 1-6 indicate that the first, second, third, etc. changes of program have been charged.
DATE CERT ISSUED / (Date Certificate Issued) Shows the date that BDN identified the case as needing a student verification of enrollment (VA Form 22-8979, Student Verification of Enrollment) to be issued. Consult the Schedule of Operations to determine the date a certificate was scheduled to be issued. NOTE: The actual date that a certificate is issued depends on Hines DPC processing.
PAY STATUS / Shows one of the following:
BARRED COD - Shows when a running master record has an uncertified advance payment (certification of delivery).
NEED CERT - Shows when a verification of enrollment] has not been received and processed. The veteran is due at least 1 month's payment.
DUAL SUSP - Shows on running master records when the account is in suspense for delinquent Certification of Delivery or returned check other than reason 1 and any other suspense reason. This also shows for accounts suspended for any reason plus reason 98 (DOD Change).
SUSPENSE NEED COD - Shows when a running master record has an "88" suspense reason (delinquent advance pay confirmation).
SUSP RET CK - Shows when a running master record has a "21"suspense (check returned) reason.
BASIC - Shows on type "I" master records.
TERMINATED - Shows on type "E" master records.
SUSPENDED - Shows when a running master record has a suspense reason other than for a returned check or delinquent COD.
RUNNING - Shows for running master records.
DOD SUSPENSE - Shows after receipt of a change to the claimant's DOD record which may affect entitlement to benefits. The Suspend Reason code is 98.
FIELD NAME / REMARKS
PAY STATUS
(Continued) / PURGE - Shows when a "26"(DUPC) transaction cancels a master record. The system deletes this master record by FFP(Full File Pass) after the clearing of any accounts receivable or proceeds existing in that record.
[EFT / (Electronic Funds Transfer indicator). Shows when VA is sending a veteran's education benefits electronically to his or her financial institution.
PHONE CERT / (Phone Certification) Will show if the veteran used a touch tone telephone to verify his or her school attendance. (Not yet in use.)]
ADVANCE PAY / BDN shows PAID or PENDING, as appropriate. PENDING shows when an advance payment has been processed but the check has not yet been released to the school. This field is blank or shows N/A if there is no advance payment in the award.

b. Miscellaneous Master Record Data. The center of the M21 screen (Line13) has a variable field to show disallowance reasons, information for type "I" master records, or suspend reasons.

(1) Disallowance Reasons. If the claim has been disallowed, 1 disallowance reason and code and up to 2 additional disallowance reason codes can be displayed on Line13. The system removes the disallowance reason and code(s) when an award is subsequently processed. See figure 4.02 for a type J master record. The disallowance codes and reasons are as follows in order of priority. If there is more than 1 code, the order of priority determines the order the codes are displayed on the M21 screen and the order of the paragraphs generated for the disallowance letter. (See pt. V, ch. 7.)

M21 CHAPTER 30 STATUS AND AWARD HISTORY 07-31-01

FILE NUMBER 123 48 9012 SOC SEC NUMBER 123 48 9012 M/R STATUS DISALLOWED

NAME J B SMITH STATION 351 CHIEF ATTY PWR-ATTY BENEFIT CH30

CH 30 CH 34

LAST ACTIVITY 03D 07-30-01 JOHN B SMITH ORIG ENT 34-00

RECEIVABLE 4533 HELLAS DR REM ENT 34-00

PROCEEDS (RSN) EL PASO TX DELIMIT DATE (30) 02-03-00

TYPE TNG 6 CR HR EXC DATE

FACILITY DATE LAST CERT

COURSE/OBJ DATE LAST PAID

CHANGE OF PROGRAM 79924 DATE CERT ISSUED

PAY STATUS ADVANCE PAY N/A

66 BEYOND DELIMITING DATE

BEGINNING NO PAY TYP TNG RATE DEP HRS/DY FACILITY S O

DATE RSN DATE RSN TNG TME CODE T R

EARLIER AWARD PERIODS 00 LATER AWARD PERIODS 00

MSG NEXT SCREEN

Figure 4.02. M21 Screen Display Fields - Type "J" Master Record

DISALLOWANCE CODE / REASONS
01 / No Military/Reserve Service
01A / No Military Service
01C / No Military Service (CH34)
02 / No or Insufficient Qualifying Service
02A / Entry IN SVC prior to 7/1/85
02B / Service Person Did not Complete 24 months
02C / Insufficient Qualifying Service
02F / No/Insufficient Qualifying Service
03 / Character of Discharge
05A / No Remaining CH34 Entitlement
06 / Disability Not Due To Service
91 / Education Level
91A / No High School Completion
91B / No High School Completion
92 / Reserve Obligation Not Met
94 / ROTC/Commission After 12/31/76
94A / Commission after 12/31/76
94B / ROTC Program
97 / Declined CH30 Participation
87 / X Change of Program Not Approved (X is the numberof the program change.)
62 / Unsatisfactory Progress or Conduct
65 / Entitlement Exhausted
66 / Beyond Delimiting Date [ ]
86 / Denied for Counseling
16 / Failure to Prosecute
28 / Claimant Incarcerated
21 / Whereabouts Unknown
30 / Elected Other Benefit
79 / Course/School Does Not Meet Requirements.
80 / Course Not Approved
DISALLOWANCE CODE / REASONS
81 / Program Does Not Meet Requirements
85 / Already Qualified for Objective
22 / Death of Claimant
20 / Claim Withdrawn
04 / Entitlement Forfeited
29 / Other

(2) Type I Records. [BDN establishes a type I master record with a legend on line13 if a claimant with eligibility and entitlement enrolls in correspondence, onthejobtraining, or apprenticeship. See figure 4.03. These type benefits are currently paid outside of BDN award processing. BDN removes the legend if a BDN] award is later processed to the type I master record. Line 13 shows one of the following legends:

CORRESPONDENCE / - / OUT OF SYSTEM PAYMENT.
OJT / - / OUT OF SYSTEM PAYMENT.
APPRENTICESHIP / - / OUT OF SYSTEM PAYMENT.

M21 CHAPTER 30 STATUS AND AWARD HISTORY 07-31-01

FILE NUMBER 123 48 9012 SOC SEC NUMBER 123 48 9012 M/R STATUS C/E ISSUED

NAME J B SMITH STATION 351 CHIEF ATTY PWR-ATTY BENEFIT CH30

CH 30 CH 34

LAST ACTIVITY 02 07-30-01 JOHN B SMITH ORIG ENT 36-00

RECEIVABLE 4533 HELLAS DR REM ENT 36-00

PROCEEDS (RSN) EL PASO TX DELIMIT DATE (30) 12-23-08

TYPE TNG 6 CR HR EXC DATE

FACILITY DATE LAST CERT

COURSE/OBJ DATE LAST PAID

CHANGE OF PROGRAM 79924 DATE CERT ISSUED

PAY STATUS RUNNING EFT N PHONR CERT ADVANCE PAY N/A

APPRENTICESHIP - OUT OF SYSTEM PAYMENT

BEGINNING NO PAY TYP TNG RATE DEP HRS/DY FACILITY S O

DATE RSN DATE RSN TNG TME CODE T R

EARLIER AWARD PERIODS 00 LATER AWARD PERIODS 00

MSG HAS 1606 KICKER CONRACT $350 NEXT SCREEN

Figure 4.03. M21 Screen Display Fields - Type "I" Master Record

(3) Suspended Records. If the master record status is Suspended, line 13 will show one of the following reason codes and reasons. See figure 4.04.

SUSPENSION CODE / REASONS
16 / Failure to Prosecute
20 / Claim Withdrawn
21 / Returned CK
22 / Death of Claimant
28 / Claimant Incarcerated
29 / Other
30 / Elected Other Benefit
38 / False Statement
39 / Administrative Error
61 / End of Term
62 / Unsatisfactory Progress or Conduct
63 / Delinquent Certification
64 / Voluntary Withdrawal
70 / Training Time Change
79 / Course/School Does Not Meet Requirements
80 / Course Not Approved
81 / Program Does Meet Requirements
85 / Already Qualified for Objective
88 / Advance Pay Check Returned (Returned check reason7) or Delinquent Certificate of Delivery
98 / DOD Suspense
99 / Inferred Ineligible

c. Award Data. The bottom portion of this screen contains the following displayed fields:

FIELD NAME / REMARKS
BEGINNING DATE/RSN / See paragraph 9.14 for reason codes.
NO PAY DATE/RSN / Shows the "NONE" date (the first day of a no-rate period) and the reason code for that date. See paragraph 9.14 for reason codes.
FIELD NAME / REMARKS
TYP TNG / (Type Training) Shows the alpha code for the type of training. See paragraph 9.29.
TNG TME / (Training Time) Shows a training time for each award line. See paragraph 9.23.
RATE / Shows amount of payment per month including kicker amount.
DEP / Shows the dependency code for current and future award lines for category II cases. See paragraph 9.04.
HRS/DY / (Hours/Days) Shows the type and number of hours of attendance and, for non-IHL courses, shows the days per week of attendance. See Type of Hours codes in paragraph9.27.
FACILITY CODE / Shows the facility code for the current school or training establishment. See paragraph 9.08.
ST / (Step) Not Used.
OR / (Override) Shows "J" for incarcerated claimants, "I" for independent study or "M" for manually calculated payments.
EARLIER AWARD
PERIODS / Shows the number of prior award lines not displayed.
Enter an "X" in the field immediately preceding the field title to view these prior award lines.
LATER AWARD
PERIODS / Shows the number of future award lines not displayed.
Enter an "X" in the field immediately preceding the field title to view these future lines.
MSG / (Message) Shows a free-form message previously input on the 312Screen during award processing. This message line is up to 55 characters and is the chapter 30 equivalent of the folder-pull indicator. (See fig.4.01.) Use award processing or the CORR Command to update this field.

d. Additional Futures--Additional Priors

(l) Each award line specifies a rate of payment for specific dates, training type, training time, hours, and facility.

(a) There is a positive entry in EARLIER AWARD PERIODS showing how many payment periods are in the past if there are payment periods in the past not shown on the M21 screen. (See fig. 4.04.)

(b) There is a positive entry in LATER AWARD PERIODS showing how many payment periods are in the future but not shown.

(2) Enter "X" to the left of one of the two legends at the bottom of the M21 screen to see the earlier or the later payment periods.

(a) The M21 screen redisplays showing the number of prior/future payment periods initially indicated, to a maximum of five periods. See figures 4.05 and 4.06 for resulting master record after requesting earlier periods. [ ]

(b) BDN only retains 16 award lines.

(3) Enter M21 in NEXT SCREEN to return to the original display of the M21screen.

M21 CHAPTER 30 STATUS AND AWARD HISTORY 09-05-01

FILE NUMBER 123 48 9012 SOC SEC NUMBER 123 48 9012 M/R STATUS TERMINATED

NAME J B SMITH STATION 316 CHIEF ATTY PWR-ATTY BENEFIT CH30

CH 30 CH 34

LAST ACTIVITY PAM 11-22-00 JOHN B SMITH ORIG ENT 36-00

RECEIVABLE 4533 HELLAS DR REM ENT 00-00

PROCEEDS (RSN) ST AUGUSTINE FL DELIMIT DATE (30) 10-03-01

TYPE TNG B UNDERGRAD 6 CR HR EXC DATE

FACILITY 1-1-8080-11 DATE LAST CERT 12-15-99

COURSE/OBJ 120 022 DATE LAST PAID 12-15-99

CHANGE OF PROGRAM 32095 DATE CERT ISSUED

PAY STATUS TERMINATED EFT Y PHONE CERT ADVANCE PAY N/A

BEGINNING NO PAY TYP TNG RATE DEP HRS/DY FACILITY S O

DATE RSN DATE RSN TNG TME CODE T R

08-19-98 72 B FULL 439.85 S12 1-1-8080-11

10-01-98 37 B FULL 528.00 S12 1-1-8080-11

05-12-99 72 06-04-99 61 B FULL 528.00 S03 1-1-8080-11

08-18-99 72 B 1/2 264.00 S08 1-1-8080-11

10-01-99 37 12-15-99 65 B 1/2 268.00 S08 1-1-8080-11

X EARLIER AWARD PERIODS 11 LATER AWARD PERIODS 00

MSG DD/EFT INFO ON M01 SCREEN NEXT SCREEN

Figure 4.04. M21 Screen Display Fields

Requesting Earlier Periods

M21 CHAPTER 30 STATUS AND AWARD HISTORY 09-05-01

FILE NUMBER 123 48 9012 SOC SEC NUMBER 123 48 9012 M/R STATUS TERMINATED