PHEASANT RUN RESORT Master Order Form
Discount Pricing – Applies to allPlease indicate the totals from the bottom right corner of
advance orders when accompanied with each order form in the space provided.
full payment or credit card information
filled in the space provided. Orders mustTelecommunications…………………………………………..$
be received 14 days prior to the first
day of exhibitor setup to qualify forElectrical Services……………………………………………….$
this discount.
Floral……………………………………………………………………$
Standard Pricing – Applies to all
orders received within 14 days of the firstFurniture……………………………………………………………..$
day of exhibitor setup and to those
advance orders not accompanied with fullLabor……………………………………………………………………$
payment.
Material Handling………………………………………………..$
*Please note deadlines indicated
on individual order forms may beMiscellaneous $
different than the 14 day cut-off
Total Order Amount……………………………..$
Amount of check enclosed Name of Show
CC logos: mc, visa, disc, amexDate of Show
Credit Card NumberCompany Name
Address
Credit card expiration City State Zip Code
Initial below if representative at the showBooth Number Phone Number ( )
may charge additional items to this credit card
Authorized by
Sign & Print
Title Fax Number ( )
All payments should be made payable to
Pheasant Run Resort & SpaPlease forward master order form, along with each individual service
And should be addressed as follows:order form with payment. Orders may be faxed to our office at
(630) 584-1042. Please direct any questions to the ExpositionCenter
Pheasant Run Resort & Spaat (630) 584-6300.
Attn: ExpositionCenter
4051 E. Main StreetNote: Prices are subject to change without notice.
St. Charles, IL60174
Orders will not be processed without the appropriate
advanced payment
General
Pheasant Run
addresses all your
exhibit needs.
For exhibitors, Pheasant Run Resort & Spa offers the optimum in exhibit space, services and facilities. Our Exposition Center Manager and staff look forward to serving you, and want to relieve as much of your stress and detail work as possible, before, during and after the show.
Exposition Hall Manager
The Exposition Center Manager will be available to exhibitors throughout the setup and teardown times to assist with any problems or alleviate any concerns that may arise, and to inform you of Hotel policies, fire regulations and other city ordinances that pertain to exhibitions.
Order Forms
Individual order forms for all the services and materials that pertain to exhibitors are contained in this kit. To avoid last-minute pressures and unnecessary expense, you are urged to submit all ExpoCenter requests at least 14 days prior to the first day of exhibitor setup. As you will note on the inserts for various services, special discounts are offered for advance orders. Convention hall furnishings, equipment and other materials are not kept on site, and each item that is ordered after the deadline may have to be ordered from a separate warehouse facility.
Service & Information Desk
For your convenience, Pheasant Run Resort & Spa will also staff an Exposition Service and Information Desk to help with any questions or concerns during setup and teardown times. In addition to answering any questions you have about the Hotel, the show, or the city, the personnel at the desk will be glad to help you:
- Check on shipments
- Place orders for additional rental furniture
- Wire last-minute electricity and telecommunications equipment
Shipping and Storage Instructions
To ship pallets or packages directly to the ExpositionCenter, please see the Material Handling insert contained in this kit.
Skilled and Regular Labor
Exhibitors are expected to conform to the local labor regulations. Pheasant Run Resort & Spa will provide labor at the prevailing rates for the services required. If exhibitors have any questions or concerns, they can contact the ExpositionCenter staff. Exhibitors are advised to make early reservations for labor services. Please refer to the Labor section of this kit for more details and instructions.
Terms
Charges are due and payable at the time service is requested. The ExpositionCenter requires full payment prior to the disbursement of any service or equipment rental. Pheasant Run Resort & Spa is not able to bill anyone after the show, so please be prepared to settle your account during the show.
Tax
All rental item prices available in this kit include applicable taxes. Other services may be subject to additional tax. If your company or organization is tax-exempt, please attach your Tax Exemption Certificate to this form.
Catering Services
Catering is available to vendors by placing orders in advance through Pheasant Run Resort & Spa’s professional catering department.
Food preparation in the ExpositionCenter is not permitted without permission from Hotel management.
Security
Security in the ExpositionCenter is the responsibility of show management. It is specified that only licensed security firms may be hired to secure the ExpositionCenter building, at the discretion of Exposition Center Management.
Standard Exhibit Booth
Pheasant Run Resort & Spa’s booth package varies according to the type of show, so please contact show management to inquire about the construction of your booth.
Booth rentals include exhibit space rental for the entire show, a carpeted hall, lighting, heating and ventilation. Booth rentals do not include material handling, decoration, security, or labor.
Special Installation Requirements
The exhibitor is not to affix, nail or otherwise attach any items to walls, doors, floors, and columns. The exhibitor will be held responsible for any damage done to the ExpositionCenter.
Liability
Neither Pheasant Run Resort & Spa nor the legal entities which own, lease and/or operate the Hotel nor their members, officers, directors or employees, shall be responsible or liable for injury to any person or persons while in transit to or from the Hotel or while in the Hotel or otherwise. The exhibitor assumes complete responsibility and liability for all loss, damage or destruction of the property of the exhibitor, his guests and all property of the Hotel used by the exhibitor or brought upon the Hotel premises in his behalf.
The exhibitor also assumes full responsibility and liability for all injury to any and all persons or property, which are any way connected with the exhibitor’s negligence. Exhibitor indemnifies and agrees to hold harmless Pheasant Run Resort & Spa, and the legal entities which own, lease and/or operate the Hotel, their members, officers, directors and employees against any and all damages to property or personal injury caused by the exhibitor or his agents, representatives, employees and other persons so identified.
For this reason, some exhibits may require a certificate of insurance, and all exhibitors that choose to hire outside labor are required to provide a certificate of insurance to the Exposition Center Staff.
Fire Regulations
All exhibitors are required by the St. Charles Fire Department and/or hotel to conform to the following regulations:
- Smoking is prohibited in exhibit areas at all times
- All materials used in the exposition center must be flameproof to meet a test for scenery and decorations in the Municipal Code of St. Charles. This flame test stipulates that:
If the flame from an ordinary wood match does not ignite a substance or material or cause it to burn or to carry a flame or glow on removal of the lighted
match, the substance or material shall be construed as having been treated with a flame retardant solution in a satisfactory manner and as meeting the regulations of the St. Charles Fire Department.
- Empty cartons, boxes and crates must be removed from the aisles prior to the opening of the show and will be returned at the close of the show. (Removal, storage and return of cartons are included in the material handling service provided by the ExpositionCenter). “Empty” stickers are available at the service desk during setup.
- Excelsior or shredded paper should not be used in crating merchandise.
- Displays with closed ceilings are not permitted.
- Aisles must be kept completely clear of obstructions during show hours, and as clear as possible during setup and teardown times.
- Fire exits and fire extinguishers must be kept clear at all times.
- No hazardous displays (such as those with open flames) will be permitted without prior authorization from the Fire Department.
- Vehicles on the show floor may not have more than ¼ tank of gas, must have their gas cap taped or locked, and must have a disconnected battery.
- During loading and unloading periods, the fir lanes must be kept clear by order of the St. Charles Fire Marshall.
PHEASANT RUN RESORT Telecommunications
Reach out to PheasantIf you want to have one or more telephones in your booth during
Run Resort & Spa forthe show, the ExpositionCenter staff can arrange it for you.
experienced help.*A list of call charges will be billed to you after the event.
Pricing Information
QuantityItem Discount Standard Total
Installation – Charges outlined inUnit Price
this form include all labor and
materials needed to install serviceStandard Services
to exhibitors’ booths. Standard
services will terminate in an Direct dial lines installed $200$300
RJ-11 jack. T-1 high-speed internet (advance notice required)
Will terminate in an RJ-45 jack. House phone extension$100$150
(dial “9” access)
Billing – All calls billed at operator Deposit on handsets$75$75
assisted day rates. *Credit card required
for billing of call charges.
Deposit – A deposit of $75.00 per
handset is required. This deposit will*Credit Card Number required for all telecommunication orders
be applied toward the rental fee.
---
Advance Payment – Complete
advance payment is required on allcard expiration /
telephone orders. Orders will not be
processed without the appropriate
advance payment.
______
Deadline – Direct dials and Internet services Internet Service-
require 30 days to install. All other orders
must be received 14 days prior to the Wired or Wireless Internet Service
opening of the show.
Please contact ExpositionCenter office for pricing.
(630) 584-6300 ext. 7593
Telephone order total
This form must be returned with the original Master Order Form.
Furniture
With PheasantThe Exposition Center Manager is your centralEach Rental Includes:
Run Resort, yourcoordinator, and the single source for all your furnishing*Delivery to your booth
furnishing needsneeds. Quality of all furniture, floor coverings and*Use during the expo
are covereddecorations is assured, as is your minimal involvement.*Complete setup and
Advance orders earn discount prices, so fill in the orderremoval
form completely and send it to the ExpositionCenter
staff as soon as possible.
Pricing Information
Discount Pricing – Applies to all advanced
orders when accompanied with full payment or
credit card information filled in the space
provided. Orders must be received
14 days prior to the firstday of exhibitor
setup to qualify for this discount.
Standard Pricing – Applies to all orders
received within 14 days of the first day of
exhibitor setup, and to those orders not
accompanied with full payment.
Orders will not be processed
without full payment.
- Orders placed at the service desk are
based on availability.
- Variations in dye lot may occur when
Ordering more than one carpet panel.
- Standard carpet sizes may not be cut
or trimmed. If special sizing is required,
a $15/sq. ft. pricing will apply.
Note: ExpositionCenterSt. Charles
Ballroom show floors are carpeted.
Quantity Item/Size Discount Standard Total
PricePrice
Chairs
Padded side chair $10.00 $20.00
Chrome bar stool with back $35.00 $45.00
Accessories
Waste basket $ 7.50 $10.00
Easel $20.00 $30.00
Table riser (4’x1’x1’) $30.00 $40.00
Pegboard (8’x4’) $50.00 $65.00
Wood Display Tables
2’X4’ (30”High) w/ White Vinyl Top $25.00 $40.00
2’X6’ (30”High) w/ White Vinyl Top $25.00 $40.00
2’X8’ (30”High) w/ White Vinyl Top $25.00 $40.00
2’X4’ (42”High) w/ White Vinyl Top $35.00 $50.00
2’X6’ (42”High) w/ White Vinyl Top $35.00 $50.00
2’X8’ (42”High) w/ White Vinyl Top $35.00 $50.00
Table Skirting
(Please specify skirt color below)
Skirtingfor2’X4’ Table $30.00 $40.00
Skirtingfor2’X6’ Table $30.00 $40.00
Skirtingfor2’X8’ Table $30.00 $40.00
Color: *Blue *White *Burgundy *Red *Gold _
*Black *Forest Green *Show Colors
Booth Carpeting
(Please specify color below)
9’x10’ per single booth space $65.00 $95.00 ______
Colors: *Red *Blue *Gold *Grey *Burgundy
Carpet prices include front edge taping only. Additional taping at $1.50 per linear foot.
**The PheasantRunExpositionCenter is fully carpeted**
Furniture Order Total
This form must be returned with the original Master Order Form.
Labor
Build success into
your exhibit by reserving help early.
Pricing Information
Straight Time – Monday through Friday, 8:00 a.m. to 4:30 p.m.
Double Time – After 4:30 p.m. daily, and all day Saturday, Sunday and holidays.
There is no tax on labor rates.
Deadline – Labor orders must be received no less than 30 days in advance.
Labor costs during
straight time:
1-hour minimum required:
Forklift$65.00/hr.
Sign Hanging$65.00/hr.
Electrician$70.00/hr.
Uprigging$500/Day
4-hour minimum required:
Carpenter$65.00/hr.
Plumber$65.00/hr.
Starting time will be guaranteed only at 8:00 a.m. Every attempt will be made to supply labor at other times.
We must remind you that all exhibitors are expected to conform to local labor regulations, and that Pheasant Run Resort & Spa will provide experienced labor at prevailing rates.
Service Requested
If you will need labor for both setting and dismantling of your booth, please provide both requirements below.
Information provided on this order sheet will be adjusted if actual labor cost is more than previously requested. 1-hour minimum required.
Hours Type of Service TimeTotal
needed (forklift, carpenter, etc.) of service due
Additional services may be available upon request. Please call for additional information.
If you are using contractors other than those provided by the ExpositionCenter, you must provide the Expo Center Manager with a proof of insurance certificate prior to the first day of show installation.
Labor Order Total
This form must be returned with the original Master Order Form.
PHEASANT RUN RESORT Electrical Services
Skilled Professionals and
Cost-Conscious Charges.
To free you from unnecessary problems or delays at the show, we urge you to review this summary of electrical requirements applicable to all exhibitors. (These requirements are based on the City of St. Charles’ Electrical Code). In addition, if you are not familiar with basic safety standards for electrical wiring, an electrician should be consulted before shipment is made to the ExpositionCenter. If you need further information or clarification of any point, please contact the ExpositionCenter staff.
Before You Ship, Check Your Equipment Against These Requirements:
* All wiring and electrical equipment requires evidence of testing and approval by a nationally recognized testing laboratory.
* All electrical signs shall have a permanent name-late stating (1) size in feet and inches (2) weight and (3) maximum ampere load of the sign.
* All wiring that touches the floor must be “SO“rated for extra hard usage.
* Wiring above f * Wiring above floor level must be “SJ” * No electrical equipment shall be attached
cord, rated for hard usage. to or supported from booth dividers.
* Zip cord is prohibited. * Permanently installed wiring on booths * Flexible cord must be 3-wire unless part or displays must be encased in an
of a specifically approved assembly. Approved metal raceway where flexi-
* Motors of ¾ H.P. and over must be bility is necessary, such as between
equipped with a safety switch. booth sections or at connection points to
* Open clip sign sockets, latex or lamp the building system, type “SO” cord or
cord wire in displays, duplex or triplex equal in lengths not to exceed 6 feet,
attachment plugs are prohibited. With approved attachment plugs.
cord, rated for hard usage. * Splices and terminations shall be made
in an approved metal enclosure.
At the Exhibition *All electrical material and equipment
* General illumination of the area is must use a 3-wire cord, and be grounded
provided. because of local and national ordinances.
* All outlets will be installed on the floor Connections where wiring constitutes a
of the back wall of the standard both. Fire hazard will not be allowed.
Connections from outlets to equipment
shall be Time and Material.Important Notes:
* Any electrical connections to the
building electrical systems or * All exhibits will be carefully inspected to
extensions thereto must be made by determine if violations exist. If they do,
building electricians, not by the exhibitor. qualified electricians are available to
* Extensions to the electrical systems correct them. The work will be perform-
must be made by 3-wire flexible cord, ed on a time-and-material basis. If the
type “SO” or equal, in lengths arranged exhibitor does not wish to have the fault
so that there will be no more than one corrected, electrical service will not be
coil, 2 feet in diameter, of excess cord. connected.
* Any cord run across a traffic lane must * All material and equipment furnished
be encased in a substantial enclosure by Pheasant Run Resort will remain the
specifically approved for this purpose. Property of Pheasant Run Resort.
Pricing Information
Electricians:$70.00 per hour, with a one-hour minimum on any labor orders. Any equipment or exhibit requiring hardwiring
will be billed for Electrician time.
Straight Time – Monday through Friday, 8:00am-4:30pm
Double Time – After 4:30pm daily and
all day Saturday, Sunday and Holidays. No
tax on labor rates.
Discount Pricing –Applies to all advance orders when accompanied with fill payment
or credit card information filled in the space provided. Orders must be received 14 days in advance to qualify for this discount.
Standard Pricing – Applies to all orders received within 14 days of the first day of
set up and to those advance orders not accompanied with full payment
Complete advance payment is required for all orders.