LWSC Job Description / Ticket Staff / Page 1

LWSC Job Description / Ticket Staff / Page 1

LEAVENWORTH WINTER SPORTS CLUB

Mission Statement

Our purpose is to promote health, fitness, and fun through skiing and other winter sports by providing quality facilities, education, and activities to the community.

TICKET STAFF / JOB DESCRIPTION

Department: Ticket Staff

Employment Dates: December – March (depending on events and length of season)

Wages: $11.00 - $14.00/hr. DOE

Status: Full & Part-time

Reports To: Administrative Assistant

Description Summary

This is a hands-on working position whose primary focus is daily sales transactions; support the various sales and events functions and other office duties. This position processes ticket and season pass sales. This position generates accurate and detailed reports as requested. This position actively supports the Fundraising efforts and Events. This position works in conjunction with Accounting.

Essential Functions

· Ensure that all sales are properly handled and accurately deposited

· Perform accurate check-in / check-out accounting procedures

· Verify that points-of-sale have appropriate daily banks and change

· Process Season Pass purchases and pass printing

· Support the operations and meet the financial goals and business levels

· Maintain office equipment and supplies

· Interact and provide guest services skillfully and cheerfully

· Assist in keeping venue clean and inviting

· Perform other duties as assigned

Experience / Requirements

· Minimum of two years’ experience in sales procedures

· Accurate cash-handling knowledge and skills

· Great guest service skills including professional demeanor

· Command of the English language

· Working knowledge of PC computers and POS systems

· Able to use good judgment and make sound decisions

· Able to pass a background check for cash handling

· High School education or equivalent

· Reliable all-weather transportation

Physical Requirements

· Stand and / or sit for extended periods, reach, walk, bend and stoop

· Ascend and descend stairs and navigate uneven and or slippery terrain

· Lift up to 40 lbs.

· Tolerate hot/cold temperatures at times below 0 Fahrenheit

· Ability to shovel snow

Working Conditions

· Indoor / Outdoor including extreme temperatures and snow / ice in the winter months

· Must be able to function effectively with minimum supervision

· Staff, Board of Directors and guest interaction

Attendance

· Business operation schedules and levels are affected by the weather, requiring the ability for this position to maintain flexibility in the work schedule

· This position’s work schedule will also include weekends, holidays, evenings and extra hours

This is only a partial list of the Essential Functions, Experience / Physical Requirements and Conditions

Leavenworth Winter Sports Club Rev/2017

P.O. Box 573, Leavenworth, WA 98826

509-548-5477