Leasing Consultant
Red Brick
2001 S 9th St, St. Louis, MO 63104, USA
Full-time
Company Description
A recycler of historic architecture for more than 40 years, we’re inspired by the masonry buildings that call our city "home" and placed St. Louis at the forefront of urban development in decades past. We believe in classic neighborhoods – walkable streets with sidewalk cafes and boutique shopping, the places that give a city its charm and character.
We design our renovated spaces to be both classic and contemporary, with the resulting contrast enhancing both elements. In starting a renovation, we listen closely to the story the building tells and then echo that tale with our restoration. This is our way of ensuring that the space retains the charm of the past while adding modern amenities and sophistication.
Our goal is to continue renewing St. Louis' best and most prominent buildings – offering the best selection of spaces across the city in the neighborhoods in which you want to be
Job Description
Greet prospects and residents and provide exceptional customer service.
Work withMarketing Coordinatorand Property Managers on utilizing marketing strategies to generate traffic (competitive rental rates, promotions, locators, etc.).
Tour featured apartments and manage all prospects via phone, email and in person through effective follow up.
Maintain a net closing ratio of 50% of higher.
Process applications for approvals (i.e., credit check, rental history, etc.), type leases and schedule lease signings.
Secure new residents’ signature(s) on appropriate paperwork prior to move-in. Orient new resident(s) to community (turns over keys, reviews community rules, regulations and procedures, point out mail boxes and review amenities, etc.).
Maintain professionalism when approached with resident complaints, concerns and requests. Offer creative solutions to resident issues and escalate serious concerns to the appropriate Property Manager when received.
Work with Property Manager on implementing/maintaining resident retention programs (assisting with renewals, resident functions, special promotions, monthly newsletters, etc.).
Qualifications
- Minimum of 1 year as a Leasing Consultant in a multifamily, military or student housing environment or 2 years of sales experience in a reputable retail environment.
- Must be adroit, friendly and able to multitask in a high-energy environment.
- High School Diploma or equivalent required; college degree preferred.
- Must have working knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Experience with Yardi Voyager preferred.
- Must have basic knowledge of Fair Housing laws.
- Able to work up to 40 hours per week, including weekends.
- Must have a valid driver’s license and reliable vehicle
- Familiarity with St. Louis city is a preferred!
This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Receipt or possession of this job description does not constitute a contract of employment.