Course Mission: Provide a working knowledge of team building, managing change, and effective business communication methods, and an understanding of leadership tools
Hopes, Concerns & Expectations / Team Building / Effective Management / Business Communication / Leadership / Results & Lessons Learned
#1 Mon
July 7 / #2 Wed
July 9 / #3 Mon
July 14 / #4 Wed
July 16 / #5 Mon
July 21 / #6 Wed
July 23 / #7 Mon
July 28 / #8 Wed
July 30 / #9 Mon
August 4 / #10 Wed
August 6 / #11 Mon
August 11 / #12 Wed
August 13
Due By
5:30 p.m.
Tonight:
Read & Be Prepared to Discuss:
First, Let’s Fire All the Managers
(Our Anchor Article) / Due By
5:30 p.m.
Tonight:
Read & Be Prepared to Discuss:
The Gentleman’s Three
(Our Kick-Off Case) / Due By
5:30 p.m.
Tonight:
Written
Team-Building
Case Memo (Based on Three of the Four Team Building Articles) / Due By
5:30 p.m.
Tonight:
Written
Team-Building
Personal App (Anchored in One of Our Articles) / Due By
5:30 p.m.
Tonight:
Written
Effective Managing
Case Memo (Based on Three of
the Four Effective Management Articles) / Due By
5:30 p.m.
Tonight:
Written
Effective Managing Personal App
(Anchored in One of Our Articles) / Due By
5:30 p.m.
Tonight:
Written
Business Comm Case Memo
(Based on Three of the Four Business Communication Articles) / Due By
5:30 p.m.
Tonight:
Written
Business Comm Personal App
(Anchored in One of Our Articles) / Due By
5:30 p.m.
Tonight:
Written
Leadership Case Memo (Based on Three of the Four Leadership Articles) / Due By
5:30 p.m.
Tonight:
Written Leadership
Personal App
(Anchored in One of Our Articles) / Due by
5:30 p.m.
Tonight:
Your Mission Challenge Team Materials / Due By
5:30 p.m.
Tonight
Team Member 360 Assessment and Written Feedback
Class
Individual
Self-Evaluation
5:30 – 6:30
Welcome to the Class: MissionTeams Forming… / 5:30 – 6:30
Class & Individual Goals & Performance Standards / 5:30 – 6:30
Sterling’s Corner: Personal & InterpersonalLeadership / 5:30 –6:30
Team-Building
Personal App
Discussion / 5:30 –6:30
Sterling’s Corner:
Situational Leadership / 5:30 – 6:30
Effective Managing Personal App Discussion / 5:30 – 6:30
Sterling’s Corner:
Change Leadership / 5:30 – 6:30
Business Communication
Personal App
Discussion / 5:30 – 6:30
Sterling’s Corner:
The Leadership Challenge / 5:30 – 6:30
Leadership Personal App Discussion / 5:30 – 6:30
Team Challenge
Team Preparation / 5:30 – 6:30
Team Challenge
Debrief & After Action Review
Break / Break / Break / Break / Break / Break / Break / Break / Break / Break / Break / Break
6:35 – 7:45
Mission
Teams Storming & Norming…
Acceleration! / 6:35 – 7:45
The Real World
#1 / 6:35 – 7:45
Team-Building Case Discussion / 6:35 – 7:45
The Real World
#2 / 6:35 – 7:45
Effective
Management Case Discussion / 6:35 – 7:45
The Real World
#3 / 6:35 – 7:45
Business Communication Case Discussion / 6:35 – 7:45
The Real
World
#4 / 6:35 – 7:45
Leadership Case Discussion / 6:35 – 7:45
The Real World
#5 / 6:35 –7:35
Team Challenge
Team Ideas & Judges’ Feedback Part I / 6:35 – 7:45
Team Challenge
Debrief & After Action Review (Cont’d)
Break / Break / Break / Break / Break / Break / Break / Break / Break / Break / Break / Break
7:50 – 8:50
Mission
Teams
Performing… / 7:50 – 8:50
715 Mission Challenge
Your 715 Mission
Challenge / 7:50 – 8:50
715 Mission Challenge
Planning/
Work Session / 7:50 – 8:50
715 Mission Challenge
3- Minute
Team Update #1
Planning/
Work Session / 7:50 – 8:50
715 Mission Challenge
Planning/ Work Session / 7:50 – 8:50
715 Mission Challenge
3-Minute
Team Update #2
Planning/ Work Session / 7:50 – 8:50
715 Mission Challenge
Planning/
Work Session / 7:50 – 8:50
715 Mission Challenge
3-Minute
Team
Update #3
Planning/
Work
Session / 7:50 –8:50
715 Mission
Challenge
Planning/ Work Session / 7:50 –8:50
715 Mission Challenge
3-Minute
Team Update #4
Planning/ Work Session / 7:40 – 8:50
Team Challenge
Team Ideas & Judges’ Feedback Part II / 7:50 – 8:50
In Conclusion:
Class Evaluation, Wrap-Up & Awards Celebration!
Busmgmt 715-001
Leadership, Team Building & Effective Management
Course Syllabus - 5-27-2014
General Objective of the Course: Provide a working knowledge of team building, managing change,
effective business communication methods, and an understanding of leadership tools
Summer
July 7 – August 13, 2014
Mondays & Wednesdays – Lubar N116
5:30 p.m. – 8:50 p.m.
Instructor
Dennis Sterling
Interim Assistant Dean - Executive Education & Career Services
Sheldon B. Lubar School of Business
University of Wisconsin-Milwaukee
P.O. Box 742
Milwaukee, WI 53201-0742
Cell: 262/344-3046
Executive Education
Career Services
Office Hours: Monday / Wednesday 4:30 – 5:00 p.m.
Lubar N475
Or by Appointment
Each of our six weeks is devoted to a specific theme:
- Week One – July 7 & 9: Introduction: Hopes, Concerns & Expectations
- Week Two – July 14 & 16: Team building
- Week Three – July 21 & 23: Effective Management
- Week Four – July 28 & 30: Business Communication
- Week Five – August 4 & 6: Leadership
- Week Six – August 11 & 13: Conclusion: Results & Lessons Learned
Week One – July 7: Hopes, Concerns & Expectations
This Week’s Expert Article- First, Let’s Fire All the Managers (Hamel)
- The Gentlemen’s Three (Hall & Wasynczuk)
Assignment / Hour One / Hour Two / Hour Three
Monday, July 7
Read and be prepared to discuss “First, Let’s Fire All the Managers” / We get to know each other / We select our 715 Mission Challenge teams / Your 715 Mission Challenge Team’s first test: Respond to “First, Let’s Fire All the Managers”
Wednesday, July 9
Read and be prepared to discuss “The Gentleman’s Three.” No one gets a low score on this company’s performance reviews. Is there a better system for evaluating employees? / We’ll answer all of your questions about the class and what you need to do to earn the grade you’d like to achieve / Our Real-World segments bring noted local leaders to share their leadership stories and respond to your questions. Tim Sheehy, President of the Metro Milwaukee Association of Commerce is here this evening. / Your 715 Mission Challenge Team’s second test: Provide a solution to “The Gentleman’s Three”
Week Two – July 14: Team Building
This Week’s Expert Articles- Collective Genius(Hill, et.al.)
- Eight Ways to Build Collaborative Teams (Gratton & Erickson)
- Managing Multicultural Teams (Brett, et.al.)
- Teamwork on the Fly (Edmondson)or
- The Hidden Benefits of Keeping Teams Intact (Huckman & Staats)
- From Regional Star to Global Leader (Nohria)
Assignment / Hour One / Hour Two / Hour Three
Monday, July 14
Your first Case Memo Is due in the Dropbox by 5:30 p.m.
A Word to the Wise: Before you write your first Case Memo and Personal App, see the Content Page of our D2L Site for “How to Ace Your Written Work in BUSMGMT 715.” You’ll find everything you need there to earn full credit for each written assignment. / We talk about your recommendations for “Regional Star to Global Leader.” Can Jianguo make the transition? / Our second executive guest joins us in the Real-World segment. Christine Specht-Palmert, President & CEO, Cousins Subs, shares her story and takes your questions. / 715 Mission Challenge Planning/Work Time
Wednesday, July 16
Your first Personal App is due in the Dropbox by 5:30 p.m. / Sterling’s Corner: We begin an ongoing conversation around classic leadership topics. Up first is personal and interpersonal effectiveness. / We talk about your Personal Apps. Your Apps are real-world mini-cases that we share and learn from. / 715 Mission Challenge Planning/Work Time
Week Three – July 21: Effective Management
This Week’s Expert Articles- Creating the Best Workplace on Earth (Goffee & Jones)
- The Power of Small Wins (Amabile & Kramer)
- Promise-Based Management – The Essence of Execution (Sull & Spinosa)
- What’s Needed Next: A Culture of Candor (O’Toole & Bennis)
- What a Star – What a Jerk (Cliffe)
Assignment / Hour One / Hour Two / Hour Three
Monday, July 21
Your Case Memo for “The Unmanageable Star Performer” is due in the Dropbox by 5:30 p.m. / Sterling’s Corner: The conversation continues / We discuss your solutions to “What a Star – What a Jerk.” What should Jane do about her top performer’s mean streak? / 715 Mission Challenge Planning/Work Time
Wednesday, July 23
Your Effective Management Personal App is due in the Dropbox by 5:30 p.m. / We discuss your Effective Management Personal Apps / We are joined by our third executive guest in the Real-World segment. Amanda Braun, UWM Director of Athletics, shares her leadership story one-year into her new role and takes your questions. / 715 Mission Challenge Planning/Work Time
Week Four – July 28: Business Communication
This Week’s Expert Articles- Connect, then Lead
- The Five Messages Leaders Must Manage(Hamm)
- Leadership Is a Conversation(Groysberg & Slind)
- Three Skills Every 21st Century Manager Needs(Molinsky, et.al.)or
- What’s Your Personal Social Media Strategy(Dutta)
- Gen Y in the Workforce(Erickson)
Assignment / Hour One / Hour Two / Hour Three
Monday, July 28
Your Case Memo for “Gen Y in the Workforce” is due in the Dropbox by 5:30 p.m. / Sterling’s Corner: The conversation continues / We discuss your solutions to “The Gen Y in the Workforce.” How can Sarah and Josh work together more effectively? / 715 Mission Challenge Planning/Work Time
Wednesday, July 30
Your Business Communication Personal App is due in the Dropbox by 5:30 p.m. / We discuss your Business Communication Personal Apps / We are joined by afourth executive guest in the Real-World segment. / 715 Mission Challenge Planning/Work Time
Week Five – August 4: Leadership
This Week’s Expert Articles- Blue Ocean Leadership(Kim & Mauborgne)
- Discovering Your Authentic Leadership (George, et.al.)
- The Focused Leader (Goleman)
- What Leaders Really Do(Kotter)
Can a Strong Culture Be Too Strong? (Garvin)
Assignment / Hour One / Hour Two / Hour Three
Monday, August 4
Your Case Memo for “Why Are We Losing All Our Good People” is due in the Dropbox by 5:30 p.m. / Sterling’s Corner: The conversation continues / We discuss your solutions for the leaders in “Can a Culture Be Too Strong?” Leaders at an IT services firm contemplate whether its family-like atmosphere draws talent or drives it away. / 715 Mission Challenge Planning/Work Time
Wednesday, August 6
Your Leadership Personal App is due in the Dropbox by 5:30 p.m. / We discuss your Leadership Personal Apps / We are joined by a fifth and final executive guest in the Real-World segment. / 715 Mission Challenge Planning/Work Time
Week Six – August 11: Results & Lessons Learned
Optional Extraordinary Performance Award Expert Articles- Are You a Good Boss or a Great One? (Hill & Lineback)
- From Purpose to Impact(Craig Snook)
- Managing Your Boss (Gabarro & Kotter)
- What to Ask the Person in the Mirror (Kaplan)
The Nice Guy (Edelman & Hiltabiddle)
What must Paul do to land the top job?
Assignment / Hour One / Hour Two / Hour Three
Monday, August 11
Your 715 Mission Challenge Team materials are due in the Dropbox by 5:30 p.m. / Our 715 Mission Teams meet the panel of judges and get ready for their final presentations / Our 715 Mission Teams present & receive feedback from our judges
Wednesday, August 13
Your 360 assessment of your 715 Mission Challenge Team members and your written feedback for each person is due in the Dropbox by 5:30 p.m. / We debrief the 715 Mission Challenge / We present our end-of-class awards and recognitions and celebrate each other and what we’ve learned over the course of the summer
715 Key Assignments & Compensation Summary
You have five key assignments for BUSMGMT 715 and two optional opportunities to take your learning and compensation even higher. You can earn up to $100K (in BUSMGMT 715 currency, of course,) in basic compensation for your six weeks of work this summer. If you take full advantage of the two optional bonus opportunities, you can push your pay to $124K.
First, here are your five key assignments:
Six Written Assignments
- Three Case Memos (#1) (Up to $8,000 Each) $24,000
- Three Personal Apps (#2) (Up to $8,000 Each) $24,000
______
$48,000
715 Team Challenge (#3)
- Team Result (Part I) (Up to $16,000) $16,000
- Individual Contribution ( Part II) (Up to $16,000) $16,000
______
$32,000
715 Team Challenge (#4)
Written Feedback to Team Members (Up to $8,000) $8,000
______
$8,000
Your Contributions to the Class (#5) (Up to $12,000) $12,000
______
$12,000
______
MaximumPossible Base Pay $100,000
Base Compensation Requirements …
- Key Assignment #1: Three Case Memos
Our Case Studies and Articles are outlined on pages 4-8 of our syllabus. They are all available to you free of charge from our UWM Library. There is no text book required for the class.
Each of our four core weeks has a HarvardBusiness Review case study assigned for our topic of the week. Your task is to provide a thoughtful, practical, effective and well-written solution to the case. You'll be asked, given the information that you have, what does the main character in the case have to do at this point to demonstrate effective leadership, team-building and effective management? In your solution you’ll be required to draw on insights, concepts or tools from three of the four articles that you studied for that particular week. The minimum requirement is that you complete a Case Memo for three of our four core weeks.
Your Case Memo will take the form of a memo to your boss (me) of no more than three pages (double-spaced, no footnotes necessary). You’ll find the exact criteria I’m looking for on the Learning Materials page of our D2L Web site. See “How to Ace Your Case Memos and Personal Apps.”Electronically place your Case Memo in the appropriate file in the D2L Dropbox. Your Case Memo is due no later than 5:30 p.m. each Monday (because we’ll discuss our solutions that night). Each of your three written Case Memos carries a maximum payout of $8K ($24K total) toward your final compensation. You may select any three of the four core cases to work on. I will provide specific written feedback for you on each of your three Case Memos in the Dropbox file for that assignment.
- Key Assignment #2: Three Personal Apps
Once you’ve read the assigned articles and applied their best insights in your Case Memo, your next task will be to transfer what you’ve learned to a professional or personal situation in which you need to demonstrate leadership, team building or effective management. You'll be asked to take one of our articles for the week, the one that was most meaningful for you, and apply its tools and concepts to a situation in your own work, academic or personal life.
Your Personal App is a written assignment, no more than two pages (double-spaced, no footnotes necessary) in length. Again, the criteria for you to follow to earn as much as you can on your Personal Apps are in “How to Ace You Case Memos and Learning Apps” on the Learning Materials page of our D2L site. Your Personal App is due in the appropriate file in the Dropbox by 5:30 p.m. each Wednesday (because we’ll be talking about them in class on that night).
You’re required to write one Personal App for three of our four core weeks. Each Personal App can earn you up to $8K ($24K total) compensation for your work in the class.
- Key Assignment #3 - The 715 Mission Challenge – Part I: Team Result
Working together to successfully meet the 715 Mission Challenge is the practical test of your individual and collective leadership, team building and effective management knowledge and abilities. You’ll receive the Challenge on July 9. The 715 Mission Challenge counts for up to $32K toward your final pay for your work in the class – up to $16K from your team's result in the challenge itself and up to $16K from how well you contribute to the performance of your 715 Mission Challenge. Each of these two elements is outlined below.
Your individual pay for your work on your 715 Mission Challenge is based on your team’s performance in the competition. Individual rewards are based on how your team finishes in the competition:
- First$16K per team member
- Second$12K per team member
- Third $8K per team member
- Fourth $4K per team member
Your 715 Mission Challenge team will present your response on Monday, August 11. Your instructor and two guest judges will force-rank our four competing teams from first through fourth based on the content of their response to the Challenge itself (50%) and the effectiveness of their presentation for their solution to the Challenge (50%). The team winning the competition will also earn the coveted 715 Iron Team designation, with individual awards presented during the celebration on our final night together.
- Key Assignment #3 - The 715 Mission Challenge – Part II: Your Individual Result
You can earn up to an additional $16K of compensation based on your contribution to the success of your team, as determined by your teammates. Each of your teammates will complete a brief 10-item assessment of your contribution to the team. In turn, you'll complete that same assessment for each of your team colleagues. You'll find the assessment on the Learning Materials page on our D2L site. For example, if your teammates rate you as having contributed 100% to the team, you'll receive the full $16K payment; if they judge that you contributed only at a 50% level, you'll receive $8K, and so on.
- Key Assignment #4 – Written Feedback to Team Members
By 5:30 p.m. on our last night of class on Wednesday, August 13, you’ll upload one final file to the Dropbox. In that file you’ll provide two pieces of specific feedback to each of the people you worked with on your Mission Challenge team: one, a specific individual strength they brought to the team that made the team as effective as it was and, two, something specific they can consider doing in the future that would make your colleague even more effective in a team environment. I've given you a template on the Learning Materials page of our D2L site to use to guide and present your feedback and your 360 assessment of each of your teammates. I will combine the feedback from each of your teammates and provide it back to you with a confirmation of your final compensation and grade for your work in the class. The feedback you give and receive is anonymous and confidential. Take this assignment seriously; it’s a great opportunity for you and your colleagues to practice giving and receiving feedback – an essential skill for a leader, team builder and effective manager.