P.K. OMAL PRADEEPSHANTHA
Kudaluwela, Mullapitiya Road, Kaluwamodara, Aluthgama, SriLanka.
Mobile: (00971) 56 5037613
(00971) 56 1947996
E-mail:
SUMMARY
Bar supervise with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising servicestandards.
DUTIES ANDRESPONSIBILITIES
- To be involved in the setting of department targets and objectives, and to monitor and strive for theirachievement
- To be aware of financial targets as awhole
- To take positive action to meet department objectives andtargets
- To be commercially aware in order to continuously drive the businessforward
- To be proactive in maximizing sales and generatingrevenue
- To input new ideas for service and products to maintain competitive and leadingedge
- To be an effective communicator with guests/clients and at all levels of thevenue
- To compile requiredstatistics/reports
- To assist the Bars Manager in the control of wage costs in line with budgetaryrequirements
- To support the Bars Manager in the implementing and/or following of proceduresconcerning recording of stock movements e.g. correct charging of items,billing
- To ensure security, functionality and proper handling of company property in thedepartment
- To ensure stock items behind the bars are always within expirydate
- To oversee cash and stock control consistently according to companypolicy
- To ensure mise-en-place are prepared according to Barsstandards
- To ensure guest drinks are prepared and served according to companystandards
- To ensure accurate stock-takes are carried out according to companypolicy
- To be involved in the setting of service and quality standards, and to monitor and strive for their achievement
- To monitor, anticipate and react to customer needs consistently to ensure maximum guest satisfaction
- To pay attention to detail in all aspects of the customerjourney
DUTIES ANDRESPONSIBILITIES
- To take prompt action to resolve complaints according to companypolicy
- To build positive relationships with clients/guests to ensure customersatisfaction
- To ensure high standards of cleanliness throughout thebars
- To lead team byexample
- To coach individual team members to develop their skills and maximizeperformance
- To give clear direction and guidelines to teammembers
- To assist in the resolution of performance problems as necessary and in line withcompany policy
- To motivate and be proactive in encouraging team commitment andspirit
- To delegate and manage distribution of workloadeffectively
- To communicate effectively through various methods such as regular briefings/meetings and individualdiscussions
- To ensure appearance 0f team members is according to companypolicy
- To share ideas and problems with the team and encourage their input in helping make decisions wherepossible
- To ensure rotes and timesheets are compiled accurately and according to legalrequirements
- To supervise the department and team in a fair, consistent and responsibleway
- To communicate effectively with, and cooperate/ assist other departments at all levels when necessary
- To attend meetings asrequired
- To handle cash and keys responsibly and according to companypolicy
- To assist the Bars Manager in the smooth running of thedepartment
- To assist in ensuring that the department complies with all statutory and legal requirements, including fire, Health and Safety, licensing andemployment
- To have clear working knowledge of all company policies and operate within them at alltimes
- To ensure staff awareness of relevant companypolicies
- To undertake any other duties as and when required by SeniorManagement
ACCOMPLISHMENT
- Brought Liquor, Beer and Wine inventory costs down by updatingpars
- Implement new signature cocktails and promote inBrunch
- Trained new four staff as abartender
- Opening team of Threerestaurant/bars
EXPIERIENCE
Ritz-Carlton Abu Dhabi Grand Canal. (Oct.2012-Present)
Senior Bartender /Giornotte-All Day DiningRestaurant.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistentlymet.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guestinteractions.
- Developed and maintained exceptional customer servicestandards.
- Ensured proper cleanliness was maintained in all areas of the bar and front ofhouse.
- Regularly updated computer systems with daily consumption andinventory.
- Involved in all liquor and beer ordering andinventory.
Royal Palm Beach Hotel, Kalutara, Sri Lanka (Nov. 2010-Sep.2012)
Bartender/Hurricane Bar/Pool & BeachBar
- Handling Bar Inventory andPars.
- Participating to CocktailCompetitions.
- Invented a new Local liquor basecocktail.
Lily Beach, Resort & Spa, Maldives(Feb.2009-Oct.2010)
Senior Bartender/Spirit Bar, Vipes Bar, AquaBar
- Setting up allBars.
- Undergo of training on the job and offjob.
- Receiving equipment and furniture for all the section of thehotel.
Bartender/Sea Lounge Bar/Taj Exotica Hotel, Bentota,SriLanka.(Dec.2007-Feb.2009)
Bartender/Saman Villas Bentota, SriLanka.(Dec.2002-Dec.2007)
Waiter/Mermaid Hotel & Club, Kalutara, SriLanka.(Feb.2000-Dec.2002)
EDUCATION
Passed G.C.E (O/L) in1995
PROFFESIONALQUALIFICATION
Successfully Complete and passed the Essential Food Safety TrainingCertificate.
- Marie Blizzard Bartender Seminar and Cocktail Competition Deep Down South 5thJune 2007 at the Light House Hotel,Galle.
- Marie Blizzard Bartender Seminar and Cocktail Competition Deep Down South 5thJune
2006. At LIGHT HouseGalle.
- E J Gallo Wine Appreciation Programmer and Sommelier Competition Organized bythe Ceylon Hotel School Graduates Association and Sri Lanka Institute of Tourism and Hotel Management 29thOctober 2004 at Light Hotel,Galle.
- E J Gallo Wine Appreciation Programmer and Sommelier Competition Organized bythe Ceylon Hotel School Graduates Association and Sri Lanka Institute of Tourism and Hotel Management 15th October2003
- E J Gallo Wine Appreciation Programmer and Sommelier Competition Organized by the Ceylon Hotel School Graduates Association and Sri Lanka Institute of Tourism andHotel Management 19th October2002
- I have Followed Food Beverage Basic Level Course Swiss Lanka Hotel School atMatara.
ACHIEVEMENTS
- Silver medal Cocktail competition in B.M.I.CH. Chefs Guild of Sri Lanka 29thJuly2011.
- CHSGA Free Lanka Regional Challenge Trophy down South Region Marie Blizzard Best Classical Bartender of the year from 27thJuly 2011 at Cinnamon Grand Hotel in Colombo.
- 1stplace Marie Blizzard Bartender seminar & Cocktail Competition down south at Blue Water Hotel Wadduwa on 13thJune2011
- Bronze Medal – Free Style Flambé Chef Guild Sri Lanka2005
Basic Level Wine Training Programmer From 3rdAugust 2007 at the Saman Villa,Bentota
- Has Achieved the Stranded of OrdinaryPass.
REFERENCES
MR. Rui Lopes
Restaurant Manager
All day Dining Ritz Carlton Grand Canal Abu Dhabi. U.A.E
0097-1 506158052
MR Kevin bunick
Pool& Beach RestaurantManager
Ritz Carlton Grand Canal Abu Dhabi. U.A,E
00971-506151614
MR Hussein asfan
RestaurantManager
Ritz Carlton Grand Canal Abu Dhabi. U.A.E 971-503132446
I hereby assure you in all sincerity and solemnity that the particulars. I have furnished above are true and correct to the best of my knowledge andbelief.
……………………..………………………….
Omal PradeepDate