Job title: / Capital Works Manager
Responsible to: / Divisional Manager
Responsible for: / Tenant Liaison Officer x 2, Maintenance Supervisor x4
Purpose of post:
To manage the delivery (PST and sub contractors) of capitalwork and void work programmes. To give direction to staff as well as ensuring compliance with all legislation and Merthyr Valleys Homes’ (MVH) policies and procedures. Leading and managing the Capital Works Team. To support the strategic development of plans for capital and void works.
Keyachievement Areas:
- To effectively manage a team of staff.
- To actively procure and deliver services that represent value for money.
- To organise and manage the delivery of high quality void repairs services.
- To organise and manage the delivery of the capital works programmes.
- To be responsible for performance and budgetary management and reporting of the capital works and void works programmes.
- To work with other managers to ensure that resources are allocated.
- To be the main contact at Liaison meetings with all capital works and void works sub-contractors and to ensure that contract terms are met.
- To maintain high quality throughout the capital works and void works programmes.
- To consult with all relevant bodies/stakeholders/tenants/residents where appropriate.
- To support the line manager in strategic planning.
- To maintain a strong customer focus.
- To oversee the managementof all aspects of contracts relating to the capital works and void worksprogrammes.
- To be a representative at key stake holder meetings, an active member of the Property Services Management Team and an active member of the Assets Division Senior Management team.
- To actively research investment practices.
- To deputise for other Property service managers as required.
- To support budgetary planning and monitoring processes.
- To undertake such duties as are reasonably commensurate with the level of the post, including supporting all operational areas within property services team.
General Responsibilities
- This job description is current at the date shown, but in consultation with you, it can be changedThe post-holder will when required undertake other duties commensurate with the post and salary grading if required subject to any reasonable adjustments under the Disability Discrimination Act 1996.
- We have a Corporate Strategy that sets out our goals and objectives. . All employees are expected to contribute to this Strategy ns by Staff are also encouraged to seek out new ways of improving services and working practices which can be implemented as part of our service operations.
- Understanding Diversity and Equal Opportunities are important TO Merthyr Valleys Homes. We expect employees to work within the Company’s Equal Opportunities Policy, Customer Service and Performance Policies ensuring that these are complied with throughout all activities.
- The above duties may involve having access to information of a confidential nature that may be covered by the Data Protection Act, be commercially sensitive or relate to client information. In such circumstances confidentiality must be maintained at all times in accordance with our policies.
- The health, safety and welfare of anyone working with MVH and those we work with are important. And we expect all staff to abide by our policies and standards.
- No job profile can cover every issue which may arise within the post at various times, and the job holder is expected to carry out other duties as requested by the Board and Chief Executive from time to time.
Person specification
Job title: / Capital Works Manager
Essential / Desirable
Experience
A demonstrable track record of achievement and strong management and leadership experience within a similar environment in:
managing significant budgets, large staff teams, customer focus and service improvement.
driving improvements in individual and team performance through effective performance management arrangements;
developing, reviewing and implementing policies and procedures to enable high performing delivery.
ability to use various IT applications to produce data, reports and presentations
/ Asset management experience within the social housing sector or comparable property related a business with a substantial asset base
Experience of Health and Safety Management
A track record of effective contracting for services and working with a range of suppliers.
Experience of working within a larger management team.
Knowledge and understanding
Thorough knowledge and understanding of relevant health and safety legislation and best practice
Understanding of Project Management processes through successful application
Demonstrable understanding of team leadership and team building processes
Knowledge through successful working within effective performance management systems / Thorough knowledge and understanding of relevant regulatory and legislative requirements in terms of property maintenance, contracts and housing repairs
Ability to prepare detailed, competitive tender submissions for external contracts
Thorough knowledge and understanding of current procurement good practice
Personal skills and qualities
Excellent computer skills
Good negotiator and arbiter
Clear understanding and ability to demonstrate effective management of risk
Strong communication skills and the ability to manage staff effectively
Good reasoning and analytical skills and the ability to work with complex ideas
Excellent report writing skills with ability to clearly present
Good planning and time management skills, including ability to manage competing priorities / Knowledge and understanding of business processes
Business acumen and commercial awareness
Qualifications
Member of CIH, CIB, RICS or other appropriate relevant professional qualification or equivalent graduate level qualification is essential. / HNC in a construction related discipline or equivalent
Advanced Level Certificate of Education