TOUCHSTONE

JOB DESCRIPTION–DEPUTY TEAM MANAGER –IAPT SERVICE

Grade:NHS Band 6

Hours:18.5 hours per week

Responsible to: IAPT Manager

Employing body:Board of Touchstone

Location:179-181 Hazelwood Drive, Leeds. LS9 7RE

Position:Permanent

It will be necessary to work flexible hours including some evenings and weekends

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PURPOSE OF THE JOB

To assist the IAPT Managerwith the day-to-day deliveryof the Touchstone Improving Access to Psychological Therapy (IAPT) service. To support the effective leadership and performance management of the Touchstone IAPT service and the team ofstaff. .To be responsible for key management tasks including; co-ordination of Quality Assessment Framework(QAF), quarterly IAPT monitoring, and in conjunction with Team Manager assist in the development of Team Action Plans and achievement of these.

1.KEY RESPONSIBILITIES

1.1To contribute to the leadership and management of the IAPT Service. This involves on-going supervision and appraisal to team members as well as analysing and responding to performance management data.

1.2To actively promote the IAPT service with the aim of enhancing self-referral rates from priority groups.

1.3To represent andpromote the serviceinthe wider health and social care community both formally and informally,with the aim of making contact with BME communities.

1.4Tosupport the IAPT Manager with monitoring the performance of the service by analysing relevantPCMIS data, providing regular reports for commissioners, Providers Partnership Board and Touchstone’s SMT and Board.

1.5To attend meetings according to the needs of the service eg IAPT Project meetings and Touchstone’s Management Team Meetings.

2SERVICE MANAGEMENT

2.1To assist the IAPT Manager with the development and ongoing use of accessible community clinics for delivery of CBT, with the aim of reaching priority groups.

2.2 To support the review of clinician’s caseloads and theirprogression with cases to ensure delivery of contract targets.

2.3 To assistthe IAPT Manager with the development of self-referral pathways for BME communities, with a particular focus on Black African, Pakistani and Indian communities.

2.4 To analyse the needs of service users, and assist IAPT Manager with developing and managing innovative means of improving access to CBT – eg. BME specific group work, telephone screening and treatment.

2.5To assist the IAPT Manager with ensuring that staffing provision meets the Organisation’s safety and service requirements.

2.6To ensure that staff maintain full, accurate and up to date confidential service user records.

2.7To supportservice operations and ensure that the office space complies with the relevant legislation and regulations.

2.8In liaison with IAPT Manager and Administrator ensure that ICT equipment and other resources are available and maintained to the necessary standards to support service delivery.

2.9To provide a culturally sensitive and accessible service.

2.10In conjunction with the IAPT Manager to ensure the effective management of the Direct Referral, Screening and Treatment pathway.

3.POLICY DEVELOPMENT

3.1To support the development of the IAPT service in conjunction with the IAPT Manager and service users.

3.2To adapt and implement existing policies and procedures in line with the needs of IAPT Service.

3.3To evaluate the work of the IAPT Service in consultation with the IAPT Manager and staff.

4.MANAGEMENT OF STAFF

4.1To take supervisory and performance management responsibility for a number of clinicians

4.2In conjunction with the Manager to be responsible for day to day health and safety within IAPT.

4.3Identify learning and development needs and facilitate relevant activities anddevelopment opportunities.

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5.GENERAL

5.1To work closely with the IAPT Manager in order to further the work of the IAPT Service.

5.2To undertake out of hours and weekend work as required by the IAPT Service.

5.3To be inducted, supervised, performance monitored and appraised in line with the organisation’s performance management policies and procedures.

5.4To be responsible for personal learning and development where appropriate and undertake training, both mandatory and optional, to increase knowledge, skills and awareness.

5.6To deputise for or represent the IAPT Manager at internal or external meetings when requested (as appropriate).

5.7To be aware of and employ the general practices of Touchstones health and safety policy and ensure these are adhered to at all times

5.8To operate within the aims, policies and practices of Touchstone at all times and to be committed to and promote the organisation’s equal opportunities and anti-discriminatory policies.

5.9To ensure information is dealt with in accordance with Touchstone’s policies around; Data Protection, Confidentiality, Communications, Internet, Email and Telecommunications and steps are taken to ensure that confidential information is secure e.g. service user data.

5.10.To operate within the aims, policies and practices of Touchstone at all times.

5.11.Toprovide information about Touchstone as a whole and in particular the IAPT Service to people/agencies interested in the organisation’s work.

5.12To undertake any other duties as directed by the IAPT Manager that may reasonably fall within the scope of the post.

November 2014