RPDA Pty Ltd
Privacy Policy
KPA Lawyers (“KPA”) and entities controlled by its proprietors is committed to protecting the privacy and confidentiality of information it collects from clients, service providers and contractors. In acting for clients, the firm adheres to its fiduciary duties, duty of confidentiality and legal professional privilege in all actions taken on a clients’ behalf. KPA commits to protecting the privacy of personal information regarding individual clients, service providers, contractors and agents.
Collection.
In most circumstances we collect information directly from you. This may be through correspondence, email, in person and by telephone. Indicative information we may collect includes your name, contact details, date of birth and any fact or opinion you provide that is related to the matter you are seeking advice or representation on. We may also obtain information from a third party such as past or present employer, your medical practitioners, your bank, etc.
In relation to individuals acting as service providers, contractors or agents of the firm, we collect your name, contact details and relevant information concerning your dealings with us.
Purpose of collection.
In relation to clients, this information is collected to provide you with legal and consulting services, advice and representation. In the provision of such services, we may provide information to agents to take actions or make enquiries in relation to the conduct of your matter. For example, at your instruction, a barrister may be briefed, expert advice sought, or a search firm may be engaged to conduct a title search in relation to your matter. We may also access your information to send you information about the firm’s activities or developments in law that we believe will be of interest to you.
In relation to individuals acting as service providers, contractors or agents, we may use your information to access or use services provided by you or an organisation that you work for.
Your personal information may be passed on to OMP Real Estate Pty Ltd ABN 17 152 439 417 (“OMP Real Estate”), which company is a licensed Estate Agent. This will enable that company to contact you in regard to marketing properties and businesses. If you do not want your personal information disclosed to OMP Real Estate please so advise our privacy officer in writing.
Invitation
You invite us and our agents to use your personal information for marketing purposes. This includes contacting you by telephone, mail or email to discuss and agree to provision of services from KPA Lawyers or any third party. Please contact our Privacy Officer on 9599 8800 if you wish to withdraw this information and exclude your name from our marketing list.
Use and disclosure of information.
We use and disclose your information for the primary purpose for which you have provided the information. In addition to the use and disclosure of information outlined above and under ‘Purpose of collection’, we also use and disclose information for purposes ancillary and consequential to the primary purpose of collection such as invoicing, related correspondence and accurate file management. To this end the firm may use the services of agents, service providers or contractors. All such third parties must comply with fiduciary and confidentiality duties and the Privacy Act in their handling and management of information.
At your instruction or according to the requirements of law, we may disclose your information to organisations such as regulatory authorities, government departments, courts or other parties or advisers.
Security of information.
The information you provide us is stored on computer and paper based files as appropriate. The secure storage and use of information is of paramount importance to us so that all reasonable steps are taken to protect the information from misuse or loss, or unauthorised access, modification or disclosure by means such as password and network protection, and secure storage of paper based and other records.
In addition, all staff with access to your personal information are bound by duties of confidentiality.
Accuracy of personal information.
We take all reasonable steps to ensure that the information we collect is accurate, complete and up to date at the time of collection. If your circumstances change or you have reason to believe our records are not accurate, complete or up to date, please contact us immediately and we will take all reasonable steps to amend the information in accordance with the above criteria or an alternative may be discussed with you.
Access to information
You may request access to personal information that we hold on you. However, our discretion, duties and obligations under law may restrict your access. Given this, all reasonable actions will be taken to assist access or to address any reasons you have to seek access. If access is denied, we will provide you with reasons in accordance with law. If access is provided, a reasonable fee may be charged for time and other costs incurred in providing access.
Storage of your file.
With the exception only of documents held in safe custody on your behalf, our completed files and documents will be destroyed 7 years after a matter is concluded. If you wish to retain any documents, we suggest that you notify us in writing when your matter is completed. Storage of completed files and documents held in safe custody by our firm on your behalf may be stored off premises. If you wish to recover your file or a document held in safe custody you will need to pay a file/document recovery fee.
Contacting us.
If you have any queries concerning any aspect of this policy or our practices, or a concern or complaint, please contact our Privacy Officer:
Raymond John Purcell
Director
RPDA Pty Ltd (ACN 601 545 666)
Trading as KPA Lawyers
Ph: 9599 8800
Email:
RPDA Pty Ltd trading as KPA Lawyers> Privacy PolicyPage 1 of 2