John Blocker Resume 3.5 New
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John Blocker Resume 3.5 new
John h. Blocker III6525 Peace Haven, Charlotte, NC 28214 864-554-4237 n accomplished communications technician with over two decades of experience providing technological solutions and exceptional customer service. Extensive knowledge of electronics and networking concepts obtained through experience and educational training. Trained and knowledgeable about Ethernet-Network Sub netting, CCENT Network Basics, Cisco CCNA Routing and Switching, VOIP, and Fiber Optic. Focused on maintaining accurate inventory of supplies and components while performing routine system inspections, repairs, and installations. Well-known by peers for ability to adapt and easily learn new equipment and technology. Technical proficiency in Linux, Mac/OS, Office Suite.Fiber Optic Certification CFOT - CFOS/SKnowledge of telecommunication standards Impeccable Work Ethics Excellent communication skills Trained Field TechniciansSuperior Troubleshooting Skills Analytical Thinker Strong team leadership skills Self-motivated and drivenProfessional ExperienceAtlantic Communications Products, Charlotte, NC January 2017- PresentFiber Field TechnicianProvided site surveys for customer also Rack and stack equipment in kegs or hut, and installed fiber, optic cards and jumpers for ring turn up. Install of 7210, ADVA, OTU2 XP cards for cisco, 10G XFP DWDM cisco cards, couplers and FDP couplersProgramming the management on the 7210 and ADVA Splicing add drops and pass thru on new and live circuits during the maintenance window OTDR trace and light level reading for trouble shooting.JDH Contracting Inc., Concord, NC June 2016 - January 2017Fiber EngineerProvided site surveys for customer also Rack and stack equipment in kegs or hut, and installed fiber, optic cards and jumpers for ring turn up. ATT Telecommunications, Charlotte, NC August 2010 April 2016Network Switch Analyst Provided effective Tier 1.5 Support to team including field technicians and customer service related to 1AESS and Lucent 5ESS Switching EquipmentSuccessfully troubleshoot various circuits including DS1, DS3, DACS, DDM100, DDM2000, and Nortel DMS10/100/2000 Managed successfully the dispatch of field technicians through Remedy Ticketing System to critical areas during extensive service outageNetwork Analyst October 2000 AUGUST 2010 Supervised and trained team of 20+ technicians with diverse backgrounds and different level of expertise Expertly trained 25+ field technicians in the areas of troubleshooting issues related to outage or interrupted services, taught successful application of ATT telecommunications standards, effective navigation through NMA and WFA systems, provided insight and examples for those needing additional guidanceProvided support to Field Technicians and customer service concerning ADSL equipment, SLC systems, and Multiplexers Managed incoming calls from Field Technicians while Utilize and multitask between multiple network system outages, updating NERS and BONS tracking systems Experienced in configuration of Cisco routers and switches, Layer 3 IP addresses IPv4 and IPv6 Troubleshoot circuits, optical level outages while supporting EARS, BARS, Alcatel DSLAMS, Ciena, Tellabs, PCDATA, Lucent, Fujitsu, and Redback. Developed and maintained T1 and T3 SOPs (standard operating procedures)Education & CredentialsAssociate of Applied Science, Electronics Engineering Technology, ITT Technical Institute, 1999Please download to view
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John Blocker Resume 3.5 new by john-blocker on Apr 12, 2017
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Transcript John h. Blocker III6525 Peace Haven, Charlotte, NC 28214 864-554-4237 n accomplished communications technician with over two decades of experience providing technological solutions and exceptional customer service. Extensive knowledge of electronics and networking concepts obtained through experience and educational training. Trained and knowledgeable about Ethernet-Network Sub netting, CCENT Network Basics, Cisco CCNA Routing and Switching, VOIP, and Fiber Optic. Focused on maintaining accurate inventory of supplies and components while performing routine system inspections, repairs, and installations. Well-known by peers for ability to adapt and easily learn new equipment and technology. Technical proficiency in Linux, Mac/OS, Office Suite.Fiber Optic Certification CFOT - CFOS/SKnowledge of telecommunication standards Impeccable Work Ethics Excellent communication skills Trained Field TechniciansSuperior Troubleshooting Skills Analytical Thinker Strong team leadership skills Self-motivated and drivenProfessional ExperienceAtlantic Communications Products, Charlotte, NC January 2017- PresentFiber Field TechnicianProvided site surveys for customer also Rack and stack equipment in kegs or hut, and installed fiber, optic cards and jumpers for ring turn up. Install of 7210, ADVA, OTU2 XP cards for cisco, 10G XFP DWDM cisco cards, couplers and FDP couplersProgramming the management on the 7210 and ADVA Splicing add drops and pass thru on new and live circuits during the maintenance window OTDR trace and light level reading for trouble shooting.JDH Contracting Inc., Concord, NC June 2016 - January 2017Fiber EngineerProvided site surveys for customer also Rack and stack equipment in kegs or hut, and installed fiber, optic cards and jumpers for ring turn up. ATT Telecommunications, Charlotte, NC August 2010 April 2016Network Switch Analyst Provided effective Tier 1.5 Support to team including field technicians and customer service related to 1AESS and Lucent 5ESS Switching EquipmentSuccessfully troubleshoot various circuits including DS1, DS3, DACS, DDM100, DDM2000, and Nortel DMS10/100/2000 Managed successfully the dispatch of field technicians through Remedy Ticketing System to critical areas during extensive service outageNetwork Analyst October 2000 AUGUST 2010 Supervised and trained team of 20+ technicians with diverse backgrounds and different level of expertise Expertly trained 25+ field technicians in the areas of troubleshooting issues related to outage or interrupted services, taught successful application of ATT telecommunications standards, effective navigation through NMA and WFA systems, provided insight and examples for those needing additional guidanceProvided support to Field Technicians and customer service concerning ADSL equipment, SLC systems, and Multiplexers Managed incoming calls from Field Technicians while Utilize and multitask between multiple network system outages, updating NERS and BONS tracking systems Experienced in configuration of Cisco routers and switches, Layer 3 IP addresses IPv4 and IPv6 Troubleshoot circuits, optical level outages while supporting EARS, BARS, Alcatel DSLAMS, Ciena, Tellabs, PCDATA, Lucent, Fujitsu, and Redback. Developed and maintained T1 and T3 SOPs (standard operating procedures)Education & CredentialsAssociate of Applied Science, Electronics Engineering Technology, ITT Technical Institute, 1999
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