JOB DESCRIPTION
Job TitleDirector of Performance and Assurance
FunctionAssistant Chief Officer
Allocated RoleBrigade Manager
LocationService Headquarters
Reports ToChief Fire Officer
Responsible ForContinuousOrganisational improvement via performance monitoring, evaluation, assurance and resilience
Job Purpose
To provide strategic leadership of the organisation’s performance and assurance function, ensuring a process of continuous improvement is embedded and adds value to our community and customers.
Form an integral part of the Service Executive Team and provide effective strategic direction and leadership to the setting and monitoring of performance standards, organisational assurance, resilience, and learning and development.
To provide value-adding professional support and guidance to Directors, Service Executive Team members and managers within the service that is consistent with the business needs of the Service and contributes to efficient performance and service delivery.
Through the effective use of financial, physical and human resources, work as part of the Service Executive to determine the effective delivery of organisational objectives.
To champion and actively promote high professional standards, innovation, diversity and inclusion and the Core Values of Hampshire Fire and Rescue Service ensuring that these are central to all aspects and activities of the Service.
Accountability Statements
Key Accountabilities
Monitor and AssureOrganisational Strategy
You will contribute to the development of the service strategy and be responsible for performance management and assurance of the organisations aims and objectives. You will influence change within the service by ensuring that the effectiveness of the organisational strategy is thoroughly evaluated through the production of performance and standards and evaluation methods. You will achieve this by obtaining commitment and ownership from key stakeholders.
Your role will provide organisational assurance to HFRS on the effectiveness and efficiency of the Integrated Risk Management Plan and the Service Plan.
You will establish and agree the optimum organisational structure for your area(s) of responsibility to support achievement of organisational aims and objectives through the determination of the type and level of resources required to achieve strategic goals. You will ensure that any shortfall in existing resources and those required for future service delivery is identified and you will review the financial and other implications of a change in resources.
Organisational Performance
You will be responsible for determining the strategic direction of performance management within HFRS, in accordance with the National Framework and relevant legislation, in particular seeking innovative and challenging methods for setting and monitoring risk reduction standards.
As part of the Service Executive team, you will measure organisational performance against targets and indicators. You will evaluate overall performance and take action to rectify actual or potential shortfalls across the service,and this will be achieved by the generation of options for action, evaluation of options and obtaining commitment to change.
You will set aims, objectives, targets and performance measures to enable the Service to make informed decisions and improve service delivery. You will identify and agree opportunities for improvement with stakeholders, and implement and manage change to meet Service needs in accordance with our core values.Through contribution to the regional and national agendas you will ensure that Hampshire fulfils its duty to collaborate with partner agencies, and in doing so achieves further successful risk reduction.
You will also be responsible for the management of performance within the areas under your direct line management.
Strategic Advice and Support
As part of the Brigade Managers Operational Rota you will represent HFRS at Strategicincidents, provide Advanced Level Command at significant emergencies and provide strategic advice to resolve operational incidents. You will have overall responsibility for incident debriefs and learning, and when required you will personally undertake incident debriefs. You will be responsible for mentoring Area and Group Managers as required. In addition you may undertake command or support duties as part of the National Resilience arrangements on a regional or national when required. You may also be required to support and advice on corporate related matters as required. This may involve liaison with the community, media and other agencies.
Physical and Financial Resource Management
As part of the Service Executive team you will work as part of a team to ensure sound financial management of the service in line with the principles of best value. You will possess sound financial awareness and the acumen necessary to contribute to the planning and control of expenditure and revenue within your designated area of responsibility.You will also ensure the proper management of physical and financial resources within your area of responsibility and manage the success against agreed budgets. You will allocate resources appropriately to meet the needs of the Integrated Risk Management Plan (IRMP) and the Service Plan.
Leadership and Management
Through close working with the Deputy Chief Fire Officer – Director of Strategy and Planning and the Assistant Chief Fire Officer - Director of Operations, you will ensure that all delivery activities are aligned with our strategy, are thoroughly and effectively evaluated and assessed, achieve demonstrable reductions to risk, and Make Hampshire Safer.
As part of the Chief Officers Group and Service Executive Team you will provide strategic leadership to your area of responsibility as well as actively contribute to the strategic management of the service.
In conjunction and through your direct reports you will ensure work is allocated and delegated to the most appropriate teams and individuals and ensure work plans and objectives are agreed and assessed and that regular feedback is given to individuals on their performance and any performance issues are resolved in accordance with organisational policy. You will also ensure that the development needs of teams and individuals in your Functions are identified and acted upon to ensure that personnel are equipped with both required knowledge, skills and aptitude and personal qualities and attributes to deliver the services corporate aims.
Quality Systems and Policies
By developing, advising, supporting and/or implementing quality systems and policies you will ensure that the organisation has robust systems and processes that support the organisational aims and Core Values. This may also include monitoring compliance and making recommendations for improvements to such systems and policies.
Information Management and Communications
In conjunction with your teams, identify, select, implement, monitor and develop legally compliant data capture and retrieval systems that ensure accurate and accessible information is available to meet statutory requirements and to provide Service Management, and your functions, with effective decision-making tools.
Project Management
You will be responsible for the management systems for projects in HFRS, with a programme and project management approach that is suitable, flexible and adaptable to meet our needs. You will personally lead on specific projects as agreed, utilising proper project management principles and practices. You will need to identify and communicate with key stakeholders and project sponsors (either internal or external).
Inclusion and Diversity
By actively promoting the Service policies on inclusion and diversity you will develop an organisational culture that positively reflects best practice and that meets the Service’s legal and ethical obligations and our Core Values.
Personal Development
You will be responsible for directing the services learning and development strategy, integrating closely with the People Plan, ensuring all staff are enabled to deliver high performance across all aspects of their role.
As the strategic lead for Learning and Development you will be responsible for developing training needs analysis, and innovative and effective means of delivering learning and development to all staff. HFRS believes in continuous personal development for all staff and by implementing a personal development plan, continuously improving working relationships and structuring your work, you will be able to meet the organisation’s objectives.
Health and Safety
You will be the HFRS strategic lead for Health and Safety and the management of the Health and Safety function, ensuring that it has a high priority for all of our staff, and is appropriately and consistently applied.
You must promote a positive attitude towards the development and maintenance of a Health and Safety culture through all aspects of the organisation. Ensure employees throughout the service are aware of their responsibilities; and that they comply with Health and Safety Legislation and Service Policies and Procedures.
The performance of the postholder will be assessed against the accountabilities contained in this Job Description through Hampshire Fire and Rescue Service’s Performance Development Review System.
Owner: / Deputy Chief Fire Officer – Director of Strategy and PlanningDate: / 26th Jan 2018
Author: / HR Business Partner
Date Reviewed: / Jan 2018