Job Description
Job TitleCommunity & Events Fundraiser
LocationManchester
(travel throughout the North of England)
Salary£11,659 per annum
Hours per Week17.5 per week
Annual Leave25 days plus 10 Statutory holidays (pro-rata for part time / term time roles)
Reports toCorporate & Events Fundraising Manager
Job Summary
To develop and implement Henshaws community fundraising strategy, reaching agreed targets to support the work of Henshaws.
To grow the supporter base of Henshaws and provide excellent customer care, maximising retention and life-time value of support.
Key responsibilities
To work with the Corporate and Events Manager to develop, implement and evaluate a strategy for community and event income streams and lead on the implementation of the strategy.
Assist the Corporate & Events Manager with the production of regular financial and analysis reports reflecting performance against targets and income trends.
Report to Community and Events Manager on key performance indicators (KPI), planning contingency actions where required.
To develop strong communication plans for all events and provide excellent customer care to participants.Including the development of a range of acknowledgement processes to show appropriate recognition for event participation.
To manage the process of events registration making sure that correspondence, events packs and other related materials are provided in a timely manner.
To initiate and build strong relationships with key community audiences, understanding their motivations for supporting Henshaws and tailoring approaches accordingly.
To create and manage stewardship and communication plans with community audiences with a focus on developing long term support.
To work with the Corporate and Events Manager to develop a programme of fundraising ambassadors from our service user friendship groups and key supporters who are able to represent Henshaws and encourage the development of fundraising groups.
To research, book and attend talks representing Henshaws within the community.
To grow community engagement with Henshaws through work with schools, religious and civic organisations.
To develop existing fundraising opportunities through proactive review, analysis, benchmarking, and marketing.
With the Corporate & Events Manager develop creative fundraising ideas, appeals and events to engage new and existing supporters building a business case for any investment and monitoring and reporting on their results.
To deliver excellent stewardship for all supporters to maximise the diversity of their support, return on investment and retention.
To ensure all communication is recorded and up to date on the charity database and use the database to monitor activity.
To help implement marketing communications plans for communityfundraising, including press, social media, digital and printed communications.
To keep relevant sections of the website up to date.
To work with the Marketing and Communications team to identify and maximise PR opportunities
Gain and maintain an understanding of the charity’s work, prioritiesand future plans, to inform current and future fundraising plans and activities.
Develop and maintain specialist knowledge of trends and developments in the sector, throughcompleting relevant training, reviewing relevant press and publications and keeping up to date with industry news.
Be an active and supportive member of the Fundraising and wider Henshaws team,contributing to the team’s development and working collaboratively with colleaguesand volunteers.
Represent the charity at meetings and events as required. This will often requiretravel within the North of England.
Ensure that the charity’s policies and procedures are implemented and adhered to at all times, within the remit of the fundraiser post.
Any other reasonable duties commensurate with this role, as required by the Director of Fundraising.
Person Specification
In order to be shortlisted you must demonstrate that you meet all the essential criteria and as many of the desirable criteria as possible. Where we have a large number of applications that meet all of the essential criteria, we will then use the
desirable criteria to produce the shortlist.
All disabled candidates who meet the minimum essential criteria will be included on the shortlist.
Criteria / Essential or Desirable / How IdentifiedApplication form / Interview / Selection test / copy of certificates.
Skills and Experience / Experience of working to financial targets and deadlines. / Essential / Application form / Interview
Experience ofcommunity and events fundraising / Essential / Application form / Interview
Experience of supporting local fundraising groups and event participants to deliver increased revenue. / Essential / Application form / Interview
Excellent project management skills, with experience of writing project plans and manage multiple projects and deadlines / Essential / Application form/Interview
Proven ability to engage, inspire and enthuse a range of supporters. Building strong relationships and developing long term supporters. / Essential / Application form/Interview
Experience of delivering presentations or talks to community audiences / Essential / Application form
Excellent communication skills, both written and verbal, with the ability to communicate and represent Henshaws internally and externally at all levels. / Essential / Interview
Excellent time management skills and ability to meet competing deadlines. / Essential / Interview
Proven experience of recruiting and establishing local fundraising groups from scratch / Desirable / Application form
Experience of recruiting and managing office and event volunteers / Essential / Application form
Experience of working with non-fundraising staff and volunteers to support the charity and raise income / Essential / Interview
Excellent interpersonal, networking and relationship building skills / Essential / Interview
Experience of monitoring and evaluating events and campaigns against agreed targets / Essential / Interview
Experience of developing and implementing multi-year fundraising strategies and monitoring performance / Desirable / Interview
General &
Specialist Knowledge / Working knowledge of a donor management system such as Donorflex or Raisers Edge / Essential / Application form
Excellent IT and MS Office skills: esp. Word, Excel, PPT / Essential / Application form
Understanding of marketing techniques including social media and PR / Desirable / Application form/Interview
Education &
Training / Educated to degree level or equivalent or demonstratable equivalent professional experience. / Essential / Copy of certificates
Special
Requirements / A strong interest in working for a disability charity / Desirable / Interview
A willingness to travel nationally, preferably with access to a car / Essential / Interview
Willingness to occasionally work outside of normal office hours / Essential / Application form
Henshaws will make every endeavor to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability.
Henshaws is committed to safeguarding vulnerable adults and children. The post holder may be required to complete an enhanced DBS disclosure check including barring lists for Adult and/or child barring services.
Henshaws is committed to equal opportunities and positively welcomes applications from all sections of the community.