Job Title: Sharepoint and Moodle Web Services Specialist

JOB DESCRIPTION

Job title: SharePoint and Moodle Web Services Specialist

Hours: 37 hours per week

Salary: Ranging from £31,248 - £35,354 per annum

Closing date: Wednesday 21 June 2017 at 5pm

Job purpose:

To be the administrator for both SharePoint and Moodle (VLE). This role will include supporting and training staff in using both systems. The applicant must adhere to the minimum essential criteria for knowledge and experience of either SharePoint or Moodle. Training will be given to the successful applicant in the other web service.

Context:

As part of the College Information Learning Technology (ILT) strategy we wish to improve the access of information to staff and students.

A vision for ILT

To open up the potential of a world of information and engagement through information technology.

The key way that ILT can contribute to the work of the RNC is by developing the skills of its stakeholders. Technology provides a means of equalising the position of people who are blind or partially sighted, removing many of the barriers they face, leading to greater opportunities to participate in the community, in education, in the workplace, and in leisure activities. The right technology can give independence back to a person who has been reliant on assistance or who has just lost their sight. This is dependent on effective training and support and access to the appropriate software and hardware.

The overarching ILT aims of the College are to:

• Equip students and customers with the skills and confidence in IT to engage independently in education, employment and everyday activities
• Optimise our use of IT to run an efficient, effective and sustainable organisation

We see the main information system resources for this are SharePoint and Moodle, we also have a Management Information System but this is managed separately to these.

The RNC Moodle VLE has seen some development over the last year whilst the SharePoint system is new to RNC. It is important that both systems are managed with accessibility and usability at the heart, taking into account screen reading and large print software.

Main duties and responsibilities:

SharePoint

Responsible for the organisation’s SharePoint environment and administration, including the creation of sites and site collections, along with the overall structure, design, navigation, search, governance, metadata, user profile service, performance tuning and solution deployment.

Ensure that the system works well with our Assistive Technology systems and it adheres to our accessibility guidelines.

Implement & develop workflows, forms and other technologies to improve current manual or automated business processes to, where possible, generate business efficiencies.

Manage the migration from the current file share environment to a new SharePoint Online/Office365 environment. This will include liaising with the respective stakeholders to determine what is required from their new site and migrating necessary data, layouts, workflows etc.

Manage the security of the SharePoint environment, including ensuring content has the correct audience targeting and appropriate permissions are set on sites and resources, utilising Active Directory groups.

Continually develop the SharePoint environment in line with business needs, including liaising with stake holders to determine requirements; producing recommendations; and ensuring successful implementation.

Utilise advanced features of SharePoint such as Business Intelligence, PerformancePoint and Excel Services to present data to stake holders in the most appropriate way for their needs.

Work in conjunction with the IT Services to ensure configuration and maintenance is regularly undertaken, this may involve out of hours working

Moodle

Responsible for the organisation’s Virtual Learning Environment (Moodle) and administration, including the overall structure, design, course layout, permissions, in line with the RNC Moodle Protocol document.

Ensure it is fit for purpose and develop it in line with organisational needs. Ensure that the system works well with our Assistive Technology systems and it adheres to our accessibility guidelines. This will include designing accessible themes that suit the needs of our students and the variety of eye conditions.

Manage Moodle in line with the Protocol document, this includes:

Technical Management: Backup Processes, Archiving, User Passwords, Updates, Add-ins, Health checks

User Management: Roles and Responsibilities, registration and enrolment, cohorts, removal staff/learners,

Course Management: Accessibility and Usability, Category areas, course creation requests, courses with assignments, online courses, quality assurance, Monitor engagement and activity.

Course Delivery: Accessibility and usability, enrolment, quality, technical support, use of Video Audio

Training and Support: Inducting staff, technical support, training area with FAQ,

Research suitability of available plugins, through liaising with the wider Moodle community.

Keep up-to-date with developments (technological and pedagogical) in e-learning and ILT, and disseminate these to colleagues and implement changes as appropriate.

Work in conjunction with the IT Services to ensure configuration and maintenance is regularly undertaken, this may involve out of hours working

Other systems

Implement and manage a web based video & photo library that meets the organisation’s needs. Integrate it into other systems as required; these could include SharePoint and Moodle.

No Direct Leadership responsibilities.

Disability Confident is a government scheme designed to encourage employers to recruit and retain people with disabilities and those with health conditions. The Disability Confident scheme has taken over from the previous Two Ticks Positive about Disabled People scheme.

As a Disability Confident Committed Employer we have committed to:

• Ensure our recruitment process is inclusive and accessible
• Communicate and promote vacancies
• Offer an interview to people with a disability who meet the minimum requirement
• Anticipate and provide reasonable adjustments as required
• Support any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• At least one activity that will make a difference for people with disabilities

General responsibilities of all staff:

Safeguarding

RNC is committed to the principles and practices of safeguarding. We believe that the safeguarding of all RNC students has paramount importance, and everyone in the College shares an objective to help keep young people and vulnerable adults safe. Each staff member is required to take personal responsibility for ensuring the safeguarding of our students, maintaining own knowledge and understanding through continued familiarity with RNC policies and guidance, promoting safe practice and reporting any concerns

Equality & Diversity

RNC is committed to upholding the values that underpin current equality and diversity legislation. We recognise the importance of equality and diversity being an integral part of our work, to promote equality and prevent unlawful direct or indirect discrimination. Each staff member is required to take personal responsibility for ensuring equality and diversity is recognised and promoted in all aspects of the role, maintaining own knowledge and understanding through continued familiarity with RNC policies and guidance

Health & Safety

RNC is committed to the health, safety and welfare of our students, employees, and all visiting stakeholders. Each staff member is required to ensure that they and others take notice of and operate within RNC Health and Safety guidelines.

Continuing professional development (CPD)

RNC is committed to the development of its staff. The successful applicant will be required to take part in RNC’s programme of continuing professional development and will be encouraged to communicate and discuss their personal and team development needs with managers and colleagues.

Note: This job description covers the main, current duties and responsibilities of the job; however, it is subject to review and amendment in the light of developing or changing organisational needs. Other activities commensurate with this Job Description may from time to time be undertaken by the Job Holder.

Person Specification

SharePoint & Moodle Web Services Specialist

• Minimum of Level 2 qualification in literacy and numeracy (e.g. GCSE English and Maths at grade A*-C)

• Degree in IT or Professional IT qualification or significant workplace experience

• Relevant professional qualifications

• SharePoint front end administration

• SharePoint interfacing with Active Directory, specifically users and groups

• Permissions within SharePoint

• Creating and editing SharePoint workflows

• Creating SharePoint sites & site collections

• SharePoint Designer

• Writing scripts to automate SharePoint tasks

• Managed metadata navigation

• SharePoint backend administration, including Web Applications

• Integrating systems to surface data in SharePoint

• SharePoint Excel Services

• SharePoint Business Intelligence & PerformancePoint

• SharePoint custom theming and web part development

• Moodle front end administration (user and course management)

• Moodle back end administration including updates, security checks, backups and archiving

• Supporting learning with a VLE

• Moodle plugins and evaluation of their usefulness.

• Customising themes

• Office 365

• Administering Windows Server, Linux, Apache & SQL

• Current IT legislation

• Developing applications/web apps (e.g. C#/ASP.Net/VB.net/PHP)

• HTML, Java Script, VB/ASP.net, CSS and PHP

• Working in IT in an educational environment

• Specialist VI assistive technologies

• Excellent communication skills and the ability to deliver training to technical and end users.

• A systematic approach to work and strong organisational and planning skills.

• Use initiative to resolve problems and find resolutions

• Ability to create detailed documentation, maintain accurate records and produce training materials

• Promote team working and positive partnerships between departments provide high quality provision for users.

• Ability to determine stake holders’ requirements and implement solutions to match

• Be self-motivated and enthusiastic in approach to work

• Strong analytical skills

• A commitment to working to deadlines

• High standards of professionalism and integrity

• Commitment to own and others’ continuing professional development with the ability to self-improve researching and learning new skills

• Recognise the need to maintain confidentiality.

• Commitment to promoting equality and diversity in all aspects of role.

• Be flexible to provide the level of service required including some out of hours working.

• Enhanced DBS (Disclosure and Barring Service) disclosure required prior to appointment being confirmed

• Eligibility to work in the UK

These requirements will be assessed through application form, interview, task/test and/or sight of certificates/evidence.