Job Description

Job title:Publications and InformationOfficer

Reporting to:Director of Policy & Communications

Main purpose: The post holder willbe responsible for thedelivery of the Trust'sinformationand support products including publications and the content for the website

Job Description:

A. Health Information

1.Assist in the development of a Support and Information Strategy for the Trust.

2.Keep abreast of developments relating to liver conditions and the provision of health information.

3.To manage, maintain and have oversight of all of the Trust’s information products and processes. This to include managing their production, overseeing the publication/production schedule, maintaining accurate records, ensuring they comply with approved processes and are produced in a timely efficient manner and that they are continuously improved.

4.Review the Trust’s existing health information products on an agreed cycle to ensure they stay accurate, up-to-date and effective as communication tools for the Trust, and recommend and commission new information and education products. This to include ensuring that they are regularly reviewed by experts, lay reviewers and fully referenced.

5.Research, assimilate and draft health information content and manage the development of materials in a format and language appropriate to the audience, building and maintaining relationships with external reviewers.

6.Brief, commission and manage relationships with external suppliers (including writers, producers, designers, photographers etc.) to ensure the Trust receives good value.

7.Provide content and manage the health information on the Trust’s website

8.Commissioning and managing all imagery and photography for the Trust

9.Assist in protecting the Trust’s branding, including house style, layout and design matters to ensure that the Trust’s out-going products are consistent and well-presented.

B. Other

10.To provide regular reports re progress as required

11.Such other duties as the management may from time to time reasonably require to be carried out.

The above description is not intended to be exhaustive and the job holder will take on other duties as required by the Chief Executive or Director of Policy & Communications.

Person Specification

Job Title: Publications and Information Officer

This is an exciting opportunity for someone with a strong track record in providing support and information for people with acute and long-term health issues; they should be keen to apply and develop those skills and abilities in a unique charity and have the flexibility to work in a changing environment.

These criteria are going to be important to us at shortlisting and interview stages…

Main qualities and attributes:

Essential
Skills &
Abilities /
  • Confident and effective communication and presentation skills
  • Expertise in managing the production of healthcare materials
  • Good research and writing
  • Ability to deal with suppliers and build and maintain good working relationships with a range of stakeholders
  • IT skills inc document and presentation support and IT based monitoring tools
  • Understanding of innovative and new ways to present health information – including using digital technology
  • Ability to grasp ideas and opportunities and turn into reality
  • High degree of organisation and ability to prioritise own workload
  • Attention to detail and excellent proof reading
  • Ability to manage projects and work streams so as to realise project timetables, hit important deadlines, and deliver against your commitments
  • Understanding and empathy about the issues we are dealing with
  • Ability to work as a team member
  • Understanding of working with social networking sites

Experience /
  • Experience in a role which involves developing publications and other materials
  • Experience in project delivery
  • Experience in producing effective information for patients and carers
  • Previous budgeting experience

Personal
Qualities /
  • Can do attitude
  • Drive and determination
  • Ability to inspire, influence and motivate others
  • Team player
  • Opportunistic
  • Committed and enthusiastic
  • Reliable, trustworthy and honest
  • Confident, friendly nature
  • Keen to succeed, learn and develop new skills

This document describes the principle purpose and main elements of the role. It is a guide to the nature and main duties of the role as they exist currently, but is not intended as a wholly comprehensive or permanent schedule and does not form part of the contract of employment.

Proposed Essential Competences

Organising and Executing

Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

Adapting and Coping

Adapts and responds well to change. Manages pressure effectively and copes well with setbacks.

Enterprising and Performing

Focuses on results and achieving personal work objectives. Works best when work is related closely to results and the impact of personal efforts is obvious. Shows an understanding of business, commerce and finance. Seeks opportunities for self development and career advancement.