JOB DESCRIPTION

Job Title: Nurse PractitionerFLSA status: Exempt

Reports To: Supervising Physician

Reporting To This Position: none

Position Summary: Responsible for providing primary and/or specialty care services, including assessing and managing patients in the clinic, following established standards and practices.

Our Mission: To be your Medical Home.

Our Vision: To be the model for physician-led health care in America.

Our Values: As a physician owned and directed company, we are committed to ensuring that patient care is efficient, effective, equitable, patient centered, safe, and timely.

Essential Service Accountabilities/Responsibilities:

  • Help lost patients and guests find their way by walking them to their destination when needed (seek help from co-workers as needed to assure coverage).
  • Take all measures to protect the privacy of patients, employees, and guests.
  • Engagepatients, employees, and guests by making eye contact within 10 feet. Welcomepatients, employees, and guests with a smile, a warm greeting,and positive body language within 5 feet. When possible, acknowledgepatients, employees, and guests by name.
  • Introduce self to patients, employees, and guests by stating your name during face to face encounters.
  • Explain to the patients, employees, and guests what to expect during each step of the process that you are performing during the encounter with the patients, employees, or guests.
  • Ask for patient’s, employee’s, and guests’ permission: Use “May I” before statements.
  • Always demonstrate gratitude.
  • Thank the patient for choosing Cornerstone Health Care as their Medical Home. Every patient, every time.
  • Apologize to patients, employees, and guests for any wait time or inconvenience.
  • Be a team player and remove the phrase “It’s not my job” from your vocabulary.
  • Cooperate and support co-workers to create patient centered care.
  • Listen attentively toboth verbal and non-verbal messages (including but not limited to tone and body language) from our patients, employees, and guests in order to fully understand their needs.
  • Avoid using acronyms and abbreviations and speak in terms our patients, employees, and guests can easily understand.
  • Maintain a clean, neat, and professional workstation and office.
  • Maintain a professional appearance.
  • Abide by the policies of Cornerstone, regardless of your personal feelings.
  • Wear your name badge at all times.
  • Arrive to work on time.
  • Attend meetings as required.
  • Actively participate as a team member by supporting decisions, accepting change, managing conflict effectively, and valuing the contributions of others.
  • Maintain a positive, willing, and flexible attitude.
  • Be receptive to constructive criticism.
  • Embrace change and offer suggestions for resolutions to problems.
  • Follow directions from a supervisor.
  • Understand and follow posted work rules and procedures.
  • Perform other duties as assigned.
  • Communicate timelines to patients and guests throughout the entire encounter.
  • Practice telephone etiquette, by answering the phone with a smile, and stating “Good morning/afternoon/evening, your name, department name (when applicable), and “How may I help you?”

Essential Functions and Responsibilities:

  • Performs a complete physical exam, obtains complete medical history, and records findings. Orders appropriate laboratory and diagnostic procedures.
  • Interprets and integrates data to determine preliminary diagnosis and therapeutic plan.
  • Administers medications and injections in compliance with state law and clinic guidelines. May suture minor lacerations.
  • Instructs patient/family regarding medications and treatments. Educates patients regarding health and illness prevention. Recommends community resources to meet patient and family needs.
  • Educates patient and families as appropriate and provides continuity of care.
  • Collaborates with physicians in managing acute and long-term medical needs of patients. Provides monitoring and continuity of care between physician visits. Maintains and reviews patient records, charts, and other pertinent information.
  • Posts tests and examination results.
  • Evaluates and admits patients to the hospital under physician’s direction/supervision.
  • May make rounds on hospitalized patients and writes progress notes.
  • Manages medical and surgical emergencies.
  • Practices sterile technique and universal precautions. Handles blood and body fluids and deals with infectious patients.
  • Provides a friendly, safe, timely, quality-driven environment responsive to patients’ needs.
  • Enhances professional growth and development through in-service meetings, educational programs and conferences, and participates in committees as requested.
  • Adheres to State and Federal controlled substances regulations.
  • Actively participates as a team member by supporting decisions, accepting change, managing conflict effectively and valuing the contributions of others.
  • Fosters an environment of mutual respect with special concern for confidentiality and the privacy of others.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The jobholder must demonstrate current competencies applicable to the job position.

Role Qualifications:

  • Knowledge of professional nursing theory, practices, and regulations to give and evaluate patient care.
  • Knowledge of how to use medical equipment and instruments to administer patient care.
  • Knowledge of computer systems and applications.
  • Knowledge of organizational policies, procedures and protocols.
  • Knowledge of common safety hazards and universal precautions to establish a safe work environment.
  • Skill in gathering and analyzing physiological, socioeconomic, and emotional data.
  • Skill in accurately evaluating patient problems in person or via phone and providing appropriate advice, intervention, or referral.
  • Skill in evaluating and revising care plan based on patient changes.
  • Skill in organization and attention to detail.
  • Skill in using customer service techniques.
  • Ability to make responsible decisions within the scope of a dependent medical practitioner.
  • Ability to develop health education programs and materials.
  • Ability to work collaboratively with all members of the health care team.
  • Ability to develop and maintain department quality assurance.

Education and Experience:

  • BSN, MSN preferred.
  • Successful completion of an approved nurse practitioner program.
  • Maintain continuing education and certification through national credentialing agencies.
  • Current NP license.
  • Minimum of three years’ professional nursing experience in a clinic setting.
  • Two years of nurse practitioner experience preferred.
  • Current CPR certification preferred.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Problem solving: The individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  • Interpersonal skills: The individual maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new things.
  • Oral communication: The individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts meetings.
  • Written communication: The individual edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information.
  • Planning/organizing: The individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
  • Adaptability: The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
  • Safety and security: The individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: Requires full range of body motion and knowledge of proper body mechanics including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 pounds, also in certain circumstances could have to support, assist, or turn patients weighing up to 300 pounds. Requires ability to transport patients weighing up to 300 pounds via wheelchair (equivalent to 50 pounds pushing pressure). Requires corrected vision and hearing to normal range. Requires ability to work under stressful conditions demanding high concentration and energy level.
  • Work environment: Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, and adequate space. Frequent exposure to diseases, medicinal preparations and other conditions common to a clinic environment.

As an employee of Cornerstone Health Care, you may voluntarily leave employment or be terminated, with or without cause. This job description does not constitute an employment agreement or contract of employment. Both you and Cornerstone Health Care have the right to terminate your employment at any time for any reason.

The employee is expected to adhere to all company policies and to act as a role model in the adherence of policies.

I have read and understand this explanation and job description.

Signature: ______Date: ______

Print Name: ______

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