New Life Church

Job Description

Job Title: Membership and Guest Relations Assistant

Accountable To: Pastor / Membership and Guest Relations

Status: Salaried - Exempt

Purpose: To serve New Life Church in Membership, Guest Relations, New Life Next and the Dream Team

Essential Responsibilities:

·  Contribute to a positive and gracious atmosphere at New Life Church at all times.

·  Facilitate New Life Next meetings with set-up, tear down, and everything required for a successful meeting.

·  Assist in training, directing, scheduling and guiding volunteers serving New Life Next, the Information Center, and Greeters.

·  Efficiently process volunteers in the Guest Relations Fellowship One pipeline and other pipelines as assigned.

·  Efficiently process background checks for the volunteer pipeline following established guidelines.

·  Oversee printing and assembling of New Life Next binders and all documents pertaining to New Life Next meetings.

·  Assist in training new staff on basics of FellowshipOne and assist staff with FellowshipOne questions.

·  Monitor supplies necessary for New Life Next in coordination with the Café for catering.

·  Work in close association with the AV/Technical and Hospitality Departments to maintain a strong team environment to fully serve and support New Life Next meetings.

·  Provide excellent volunteer care through expressed appreciation and interest in the volunteer’s satisfaction in serving.

·  Process financial activity relating to NLN and special events in a timely and accurate manner, working within guidelines set by the Accounting department.

·  Serve at Information Center or as assigned for Sunday services.

·  Utilize check-in for Sunday morning volunteers.

·  Schedule Greeters monthly.

·  Work within established guidelines for data integrity in FellowshipOne.

·  Demonstrate ongoing financial support of the ministries of New Life Church.

·  Assist Pastoral oversight with special projects.

·  Attend departmental meetings, regular all-staff meetings and other meetings as required.

·  Perform any other duties as requested by Pastoral oversight.

Required Qualifications: (Leadership, Knowledge and Skills)

·  Meet all NLC employee qualifications-- Be an active, participating member of New Life Church, maintaining a lifestyle of prayer, fasting, and personal growth in Christ, and recognizing the calling of serving on our staff as a glorious opportunity to serve the Lord Jesus Christ and the church.

·  Attend New Life Next.

·  Proven strong computer skills, including familiarity and experience with a variety of software applications, such as: the MS Office suite of applications – Word, Access, Publisher, PowerPoint, Fellowship One and Excel. Proficient with email and MS Outlook.

·  Demonstrate excellent communication, pastoral and problem solving skills.

·  Demonstrate ability to verbally communicate effectively and tactfully at all levels.

·  Posess effective interpersonal skills.

·  Ability to develop and maintain strong relational connections with congregation, staff and new members.

·  Understand and articulate the New Life Church vision and culture.

·  Proven ability to read and carry out written and oral instructions

·  Proven strong organizational and office skills

·  Demonstrated ability to handle constantly changing priorities and demands.

·  Proven to be detail-oriented and self-motivated.

·  Demonstrate a personable and helpful attitude.

·  Possess excellent grammar skills and written communication skills.

·  Proven ability to handle multiple tasks and to complete projects with little guidance.

·  Proven ability to work well under pressure.

·  Record of maintaining the confidentiality of sensitive information.

Evaluation Method:

·  Annual ministry effectiveness review

·  Regularly scheduled oversight meetings with Pastoral oversight / Executive Pastor

Testing: DISC Personality Profile, and GiftQuest Spiritual Gifts Inventory

Physical Requirements of New Life Church Membership and Guest Relations Assistant

Frequency of Required Exposure / Use

Working Environment / Seldom / Occasional / Frequent
Cold (50o F or less) / X
Heat (90o F or more) / X
Gases/Fumes/Dust / X
Heights / X
Noise / X
Climbing (Stairs/Ladders) / X
Driving / X
Standing / X
Sitting / X
Walking / X
Bending / X
Work with Others / X
Working Alone / X
Crawling or Kneeling / X
Chemicals/Solvents / X
Repetitive Movements / X
Office Machines
Telephone / X
Facsimile (Fax) / X
10-Key / X
Calculator / X
Computer/Mouse/Printer / X
Copier / X
Dictaphone / X
Postage Meter / X
Typewriter / X
Moving Heavy Items: / Seldom / Occasional / Frequent
Lifting/Lowering / Over 10# / 5# to 10# / Under 5#
Pushing / Over 10# / 5# to 10#
Reaching Over Shoulder / X
Reaching Forward / X
Carrying / 5# to 10#
Other Requirements: / Seldom / Occasional / Frequent
Visual Acuity: Near / X
Visual Acuity: Far / X
Color Discrimination / X
Hearing / X
Speech / X
Manual Dexterity / X
Eye-Hand Coordination / X

I have read and understood the requirements for this position and I can perform the essential responsibilities for this position.

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Signature Date