Job Title: IT Operations Graduate ( 18-20K)
Job description
Job Title: IT Operations Graduate (£18-20k)
Work base: 1 North Crofty, Tolvaddon Energy Park, Camborne, TR14 0HX
(Note: The Company Office location may change from time to time.)
Reporting to: Operations Manager
Main Purpose of Job:
SCSLhealth is entering a stage of rapid expansion in the next 18-24 months; to support this growth you will work with the Systems Administrator and Operations Manager to deliver key milestones within our IT vision and strategy.
We are accredited to ISO27001:2013 and a key part of the role will be supporting this accreditation across the entire business.
Environment:
SCSLhealth operates from Tolvaddon Energy Park in Camborne within a professional, relaxed and friendly environment, focused on innovation and clear commercial targets.
Functional links with:
You will work closely with the Systems Administrator and support all members of staff and contractors in your day to day duties.
Duties and Responsibilities.
1. Primary:
§ Providing network and IT support for SCSL staff and contractors in a 1st and 2nd line capacity.
§ Setting up and maintaining new technologies, phones, servers, workstations, applications and networking.
§ Working with the Systems Administrator to provide networking analysis, support and design for internal systems.
§ Support our SaaS delivery team with network infrastructure design.
§ Work closely with Information Security Officer and Quality Manager to maintain and continuously improve our ISO27001:2013 accreditation across the business.
2. Secondary:
§ Participate in team and project process reviews and retrospectives.
§ Actively engage in continuous development of your skills.
§ Work at all times in accordance with:
· The company Values and Culture.
· The Health & Safety at Work Act 1974 and to follow all company procedures and guidelines that assist this.
§ Undertake such other duties as may be required within the general scope of the job.
Other
This job description is not intended to be too “prescriptive” and a degree of flexibility is expected. As business needs change, so the role and responsibilities may change subject to a full discussion and agreement on any changes.
Signed by Post Holder
Signed:......
Date......
Recruitment Pack: IT Operations Graduate
About SCSLhealth
SCSLhealth is the UK market leader for anticoagulation clinical decision support software in the NHS primary care sector.
At SCSLhealth we are passionate about patient outcomes.
We know that technology has a vital role to play in the future of healthcare, which is why we focus on innovation, craftsmanship and collaboration to develop products which enhance and simplify the management of long term conditions.
We work alongside providers and patients to co-produce and deliver relevant solutions to the challenges they face, with the vision to improve outcomes and increase choice for patients.
We are an expanding, friendly, informal company based in a modern, spacious office at Tolvaddon Energy Park, Camborne, Cornwall.
Recruitment process
Please read the job and person specifications enclosed with this document. Please also complete the application form and return it with an optional CV to by the deadline.
Please note that CVs received without a fully completed application form will not be considered.
Applications from overseas candidates will only be considered if they already have a valid UK work visa.
Applications will be reviewed after the closing date and a short list of candidates will be selected for interview at our Camborne office.
Those shortlisted will be asked to visit our office informally to meet and talk to members of staff that are available and spend the day working with the IT and Operations team. The purpose of this is to help interviewees better understand us and hopefully to make the interview more relaxed.
If selected you will be asked to bring the following original documents (photocopies will not be accepted) to the interview:
· Proof of identity (e.g. a valid passport)
· Eligibility to work in the UK
· Proof of qualifications
Person specification: IT Operations Graduate
You should have the ability to analyse tasks and problems logically and to communicate clearly and concisely, both verbally and in writing. You will have a rigorous, methodical approach with excellent attention to detail.
Our new products are developed in a lean and agile, test driven environment and you will be introduced to and trained in our methodology.
Salary: / £18-20kHolidays: / 25 days plus statutory Bank Holidays
Normal place of work: / Within a 30 mile radius of Tolvaddon Energy Park, Camborne Cornwall
Start date: / As soon as practical
Contract: / FT, permanent contract
Deadline for application: / 30 June 2016
You will:
· Have graduated from university with a relevant Computing degree with a 2:2 minimum.
· Have operational knowledge of common IT hardware and software.
· Have a good understanding of network, network protocols, technologies and network architecture.
· Have a working knowledge of general office applications (Office 2013, IE, Browsers, and Windows 8/10).
· Be able to troubleshoot systems and technologies effectively and report findings in a concise format via tickets.
· Have the ability to work independently and as part of a team as projects require.
· Be able to maintain good working relationships with all stakeholders (Staff, Contractors etc.)
· Be able to work under pressure during times of system outages or failure.
· Have the commitment to undergo further personal and technical development to assist achieving business goals as required.
· Be able to adapt to rapidly changing situations and environments.
· Be able to report and discuss in front of teams.
· Have good initiative
· Be friendly, fun and enjoy working with, and supporting a great group of people.
· Be able to positively contribute to technical discussion.
· Pay excellent attention to detail
· Love what you do
· Be permitted to work in the UK
You may:
· Have MCSA/MCSE/CompTIA A+, CCNA or relevant certification.
· Have proven working knowledge of networking technologies, systems, VLAN, subnets, routing etc.
· Have experience with virtualisation technologies (Hyper-V/VmWare)
· Have a working knowledge of ISO 27001:2013 and inherent processes.
· Be able to punch physical cat5e/6 cabling.
· Be familiar with development application tools (Visual Studio, MSSQL, Test Manager etc.) to support software delivery team.
· Be able to work flexible hours if and when required.
· Be able to write formal and concise documentation, works instructions and standard operating procedures.
· Be confident to suggest and effect change within a rapidly changing environment.
· Have some understanding of medical / software industries
· Have knowledge or experience of working in a standards compliant environment.
Position – IT Operations Graduate
Deadline – 30 June 2016
The information that you provide on this form will be treated as confidential and will be used only for personnel administration.
Personal Details /Title (Mr/Mrs/Miss/Ms/Dr):
First name(s):
Surname:
Address:
Postcode:
Email address:
Telephone number (Day/Evening):
Nationality:
National Insurance number:
Work permit required?
If yes please give VISA type and expiry date
Do you have a valid Driving licence?
Do you have the use of a car?
Earliest available start date:
How did you hear about this vacancy?
Education and Training /
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Professional Qualifications /
Please provide details of any membership of professional bodies or associations:
Other Details /
Do you have any financial, business or personal interests that could conflict with the business interests of SCSLhealth? / Yes / No
If yes please provide details:
Are you related to or a friend of any employee of SCSLhealth? / Yes / No
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Please provide details of your employment history with the most recent first. Please
Include any gaps in employment e.g. periods of unemployment or travelling.
Employment History /From (MM/YY):
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Employer’s name & address:
Job title:
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Reason for leaving:
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Other Relevant Experience /
Please tell us of any other experience that you think is relevant to your application:
Suitability for the Role /
Using the job and person specification please tell us why you are the most suitable candidate for the position:
Criminal Convictions /
Date / Offence / Sentence (include suspended)
Financial Information
Have you ever been declared bankrupt or had any CCJs registered against you? Yes / No
If yes, please provide full details
References /
Most recent employer or college
Name:
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May we contact this referee prior to a job offer being made? / Yes / No
Second referee (previous employer or college)
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Should you be invited to an interview you will be required to sign and date a printed copy of this completed declaration.
Declaration /I declare that the information contained in this form is accurate and complete. I understand that any false or misleading statements may result in the refusal or termination of employment by the company and any offer of employment is subject to satisfactory references being obtained.
I authorise SCSLhealth to contact my referees.
Applicants signature:
Print name: / Date: