Job Title: Finance Officer Ftp Panellist Processing

Job Title: Finance Officer Ftp Panellist Processing

Job description

Job title: Finance Officer – FtP Panellist processing

Reporting to: Head of Financial Services

Salary band: B

Role purpose

To provide a high quality dedicated financial transactional service to the NMC, in particular covering payments, procurement and processes in relation to FtP panellists. To provide a high level of customer service to a range of external and internal customers.

Key accountabilities

Financial transactional processes

  • Process supplier invoices through logging, matching and payment to ensure prompt and accurate settlement
  • Code and process for payment expense claim forms to ensure prompt and accurate settlement as appropriate
  • Raise manual transactions as appropriate (eg invoices, cheques)

Customer service

  • Provide a high level of service at all times to internal and external customers (eg suppliers, members, panellists,)
  • Maintain an overview of the members/panellists ledger in order to provide additional support to FtP by identifying potential problems e.g. missing invoices
  • Review the members/panellist ledger to ensure that all registered invoices have been paid
  • Respond to and resolve customer queries in an appropriate and prompt manner, and follow up to ensure completion
  • Draft responses to complaints raised about transaction processes and ensure that the responses are appropriate and in accordance with NMC standards on complaints
  • Maintain good relationships and communications with key internal stakeholders eg Fitness to Practice
  • Identify and follow up on issues arising from reviews and reconciliations to ensure resolution

Financial policies and internal control

  • Ensure that expenditure authorisation is appropriate and that expense account coding is accurate and take corrective action where required.
  • Ensure that expense claims are coded correctly and have appropriate supporting documentation and follow up where it is not provided
  • Maintain knowledge of general ledger account coding to ensure the correct analysis of expenditure for accounting purposes
  • Maintain knowledge of NMC expenditure policies and authorisation levels to ensure that only appropriate expenditure is claimed for and is authorised appropriately
  • Assist internal and external auditors with process and transaction queries

Finance systems development and exploitation

  • Ensure familiarity with relevant NMC systems (eBis, Open accounts), to be able to make full and effective use of the systems
  • Participate in projects relating to financial processes (eg Panellist Lean review, Open accounts upgrades) and support the testing and implementation processes
  • Keep the financial process manuals and process flowcharts up to date at all times
  • Support the proper use of procurement and finance systems across the NMC via staff communication and training

Other financial services

  • Support the production of departmental transaction statistics
  • Maintain files to a high standard
  • Provide training and support to NMC staff in procurement and financial procedures and processes
  • Other duties as requested by the Head of Financial Services

Standard responsibilities

Other responsibilities

There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority within the NMC, are expected to be familiar with and adhere to.

  • Comply at all times with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues.
  • Promote and comply with NMC policies on diversity and equality both in the delivery of services and treatment of others.
  • Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act 1998 and its amendments.
  • Comply with NMC protocols on the appropriate use of telephone, email and internet facilities.
  • Comply with the principles of risk management in relation to individual and corporate responsibilities.
  • Comply with NMC policies and procedures as compiled on the organisation’s intranet.

This job description is not exhaustive and as such the post holder is expected to be flexible. Any changes will only be made following a discussion with the post holder.

Person specification

Job title:Finance Officer – FtP panellist processing

Qualifications and experience

  • 2 ‘A’ levels or equivalent
  • Proven experience in a financial or administration environment in a medium sized entity
  • Proven experience in a customer service environment
  • Previous experience working with financial systems would be desirable

Knowledge, skills and abilities

  • A high level of accuracy and attention to detail, whilst working to tight timeframes
  • Excellent numerical skills
  • Excellent MS office skills (intermediate level)
  • Ability to interact well with a wide variety of people
  • Excellent team working skills both within the team and across the NMC
  • Good verbal and written communication skills
  • Good IT and systems skills
  • Ability to respond flexibly to changing demands

Personal qualities

  • A self starter who is highly motivated
  • An enthusiasm for learning and utilising new skills
  • Takes initiative and responsibility for seeing tasks through
  • A commitment to and understanding of the importance of equality and diversity within the environment that the NMC operates

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