JOB DESCRIPTION

JOB TITLE: Family Liaison Officer

SALARY: Kent Range 5

RESPONSIBLE TO: Pastoral Team Leader

HOURS: 37 hours per week Term time and Staff Development Days

JOB SUMMARY

  • To provide an intensive package of support as part of the Pastoral Support Team (PST) to address the problems family members face
  • To support children whose learning behaviour is having impact on themselves and others during the structured and unstructured times in the school day
  • To engage with the Phase Team assigned
  • To take a full part in the life of the school
  • To work closely with local community initiatives
  • To be prepared to work alone in a comparatively unstructured situation, in the families’ homes and have an ability to respond quickly to changing needs and circumstances

DUTIES AND OBJECTIVES

  • To provide a consistent and reliable service to families
  • To facilitate programmes of support for parents
  • To support high profile children in the classroom
  • To facilitate the Year 6 ‘Project Purple’
  • To maintain contact with families for an agreed length of time to help families develop moreeffective strategies and skills to improve outcomes for the whole family
  • To be responsible for individual work on cases agreed by the PST & SLT
  • To keep up to date electronic records on School Management Information Services

RESPONSIBILITIES IN WORKING DIRECTLY WITH FAMILIES

  • To ensure that all work with families respects and values all cultures and is appreciative ofthe variety of family structures and ways of bringing up children
  • To work with a case load of families identified by the PST & SLT
  • To undertake planned and emergency work using a range of intervention methods andskills.
  • To ensure the whole family has a plan that addresses and seeks to resolve the underlyingcauses of a dysfunctional and chaotic lifestyle.
  • To review the plan for each family regularly to monitor outcomes
  • To maximise the involvement of families in decisions that affect them and ensure that this is aprocess undertaken with the family, not to the family.
  • To be alert to Safeguarding issues within a family and raise these with their line manager
  • To assist in the evaluation of interventions
  • To develop and maintain the range of skills appropriate to the post and to keep up-to-date with research, publications, school policies and access training via PSTL as appropriate

PERSON SPECIFICATION:

ESSENTIAL

  • To have a love for children and a genuine desire to do your best for them
  • Educated to NVQ level 3
  • Excellent inter-personal and communication skills
  • Full valid driving license and car insurance for business purposes
  • Thorough and up to date knowledge of safeguarding legislation and best practice.

DESIRABLE

  • Qualifications to NVQ Level 4, diploma level or above, in the following areas:Health and or Social Care practices e.g. Socialwork, Probation, Nursing: General / Mental Health, Youth Offending, Education & Welfare,Substance Misuse, Housing & Community Development
  • Excellent Mediation and facilitation skills
  • An understanding of the needs of disaffectedand socially excluded ‘high risk’ families
  • Thorough and up to date knowledge of child and adolescent development

ATTRIBUTES

  • An ability to remain calm whilst workingunder-pressure and within tight timescales onsensitive and confidential issues
  • To be creative and proactive, able to use initiative and make sound judgements
  • An ability to deal with a number of tasks atonce and to be flexible with work routines
  • An ability to actively engage families througha variety of methods
  • To be able to work effectively as part of a team
  • to share skills, experience and knowledge
  • An ability to challenge and have a solutionfocused approach
  • A proven ability to understand and engage positively in reflective practice
  • Practical, determined, creative and dedicated