Job Title:Director, Donor and Volunteer Engagement
6/3/2019
Alexander Youth Network
Job Description
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Job Title:Director, Donor and Volunteer Engagement
Department: Advancement
Reports To: Vice President of Advancement
FLSA Status: Exempt
Prepared By: Executive Vice President and Chief Strategy Officer
Prepared Date: January 2015
Approved By: Vice President of Advancement
Approved Date: January 2015
SUMMARY
With leadership of VP, Advancement, develops and executes comprehensive development plan, based on Benevon model of fundraising, with strategic focus on relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Manages everything related to semi-monthly tours on campus. Monitors and initiates enhancements to tour program elements. Oversees tour logistics and delegates tasks to Advancement Associate.
Develops and manages Ambassadors program with Ambassadors Lead on Volunteer Leadership Council. Monitors and distributes content for Ambassadors. Tracks goals and progress of Ambassadors with Lead.
Trains and supports table captains, including frequent electronic communications and program content for table captain social.
Creates and implements a Know thy Donor/Volunteer Program.
With the assistance from Vice President of Advancement, develops strategy to move volunteers to financial donors. This includes regular reporting on volunteer giving to VP.
Provides on-going cultivation, recognition and appreciation of volunteers in order to move them into donor and multi-year donor status.
Develops plans and implements ongoing stewardship efforts with donors, board members, volunteers and volunteer group leaders. Manages thank you efforts, including personal calls, visits, Facebook posts with DIAD Group leads, delegate stewardship tasks to Faith Community Development Assistant.
Assists Volunteer and Donor Engagement Officer with volunteer services reports to Management Team; this would include dollar values of volunteer time and volunteer satisfaction data.
Conducts presentations to promote the agency and volunteer services to churches, community groups, and civic groups to increase gift-in-kind, monetary donations and group projects to improve agency campus and other agency facilities.
With Volunteer Engagement Officer, manages and updates Volunteer Services budget.
Serves as an active member of the Advancement Team.
Expresses Neuro-sequential Model of Therapeutics (NMT) support opportunities and needs to the external Alexander community.
Participates in the Joint Commission survey as needed.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
B.A. or B.S. in liberal arts and 5 years related experience in nonprofit environment.
Proficiency in Microsoft Office Applications. Blackbaud’s Raisers Edge, CDT/ECHO preferred.
LANGUAGE SKILLS – Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS- Basic math skills to calculate receipts to donors
REASONING ABILITY -- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS –none required
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is occasionally required to lift and/or move donations up to 50 pounds.
Employee Signature: Date:
Supervisor: Date: ______