Job Title: BCRTC Manager, System & Rail Access
Location: Burnaby
Full/Part Time: Full-Time
Regular/Temporary: Regular
British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates two of Metro Vancouver’s three SkyTrain lines on behalf of TransLink, the regional transportation authority. Launched in 1986, SkyTrain is the first and one of the longest, fully-automated, driverless, rapid transit systems in the world. It boasts an average on-time service performance rating of 95 per cent and moves on average 250,000 passengers per weekday.
RESPONSIBILITIES:
PRIMARY PURPOSE
Provides BCRTC with the operational readiness and work permitting framework aimed at reducing and mitigating the risk of system and rail possessions required for maintenance and capital infrastructure works. Creates and manages the System and Rail Access work permitting and authorization processes for both revenue and non-revenue maintenance window. Provides leadership, liaises with Maintenance Planning and Scheduling, Maintenance and Operations departments to provide business, operational, planning, analytical, costing, business case development, and quality assurance, to the Maintenance Division.
KEY ACCOUNTABILITIES
• Primary Lead for all BCRTC system access rights and authorizations, including electronic card access, system access, and rail possessions, ensuring that disruption of scheduled service is minimized. Monitors compliance of work with legislation and regulations, organizational standards, safe work practices and requirements.
• Working with managers and directors to assist in translating divisional goals into strategic and tactical plans for all areas of accountability, with emphasis on continuously streamlining operations, improving cost efficiency, budget management and optimizing service.
• Manages the department and oversees all systems access rights, ensuring compliance with established rules and regulations. Develops and implements the processes, specifications, policies, procedures and programs, relating to all scheduled and unscheduled system and rail access work permitting and authorizations requirements that affect railway operations.
• Makes recommendations based on complex data and business analyses and assists in formulating them into business plans for the maintenance division.
• Assists in the development and delivery of operational metrics and key performance indicators required to measure business performance, and recommends go-forward strategy to address performance gaps.
• Participates in the development of the maintenance plan to support the annual budgeting process.
• Collaborates with the Division’s directors/managers to understand their business needs and performance issues, and recommends opportunities to design, document, and implement best practices in their business processes.
• Manages reporting staff, including selection, development, coaching, managing performance, assign/reviewing work and all other people management practices.
QUALIFICATIONS:
Education & Experience:
Completion of University degree in Engineering and/or Business. Requires six (6) years of maintenance experience related to transit or rail operations with right of way, including a proven track record on infrastructure and engineering projects design and delivery.
Other Requirements:
• Advanced verbal and written communication skills
• Advanced analytical, problem solving and organizational skills
• Strong interpersonal, and relationship management skills
• Strong leadership skills, including team-building, conflict resolution, and management
• Strong relationship management skills across departments and organization levels
• Advanced time management and organization skills to balance and coordinate effort across multiple, concurrent activities
• Highly motivated with the ability to consistently seek out improvements to current processes in order to achieve operational efficiency
• Advanced knowledge of standard office software including word processing and spreadsheet, web-based and data management systems
• Project management certification would be an asset.
OTHER INFORMATION:
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule: 40 hours per week
How to Apply:
Please go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.West Coast Express is an equal opportunity employer.
British Columbia Rapid Transit Company is an equal opportunity employer.