Job Family: 33-0000 Protective Service

Job Family: 33-0000 Protective Service

Occupational Group: 33-3020 Detectives and

Criminal Investigators






BROADBAND LEVELS: Level 1 – Pay Band 005

Level 2 – Pay Band 008

Level 3 – Pay Band 009

Level 4 – Pay Band 010

Level 5 – Pay Band 012


This is work conducting investigations or inspections to prevent crimes, solve criminal cases or protect life and property.

Some positions in this occupation may be responsible for coordinating work and supervising employees.


Supervises employees by assigning work, reviewing progress and assessing performance.

Secures and processes crime scene to document and gather evidence.

Interviews complainant, witnesses, and accused persons to obtain facts or statements; and records interviews.

Investigates or inspects establishments or persons to establish facts supporting complainant or accused using supportive information from witnesses or tangible evidence.

Conducts surveillance to obtain identifying information on suspects.

Conducts long-term covert investigations.

Investigates severe or fatal vehicle crashes or vessel accidents.

Inspects facilities for regulatory and legal violations.

Issues wildlife facility permits.

Investigates alledged misconduct of staff or other law enforcement organizations.

Arrests or assists in arrest of criminals or suspects.

Records progress of investigation or inspection, maintains informational files on suspects, and submits reports to commanding officer or court official to authorize warrants.

Observes and photographs illegal transactions to compile evidence and protect undercover investigators.

Reviews governmental agency files to obtain identifying data pertaining to suspects or establishments suspected of violating laws.

Prepares assigned cases according to formalized procedures.

Prepares affidavits to initiate proceedings for filing of criminal and/or administrative cases.

Testifies in judicial proceedings.

Schedules, conducts and/or records polygraph test for consenting parties.

Classifies and files fingerprints.

Submits evidence according to formalized procedures.

Provides information and education programs, including training.

Participates in multi-jurisdictional task forces.

Inspects and maintains assigned equipment.


Getting Information Needed to Do the Job / Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events
/ Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
Documenting/Recording Information / Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
Making Decisions and Solving Problems / Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
Analyzing Data or Information / Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
Monitor Processes, Material, Surroundings
/ Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
Performing for/Working With Public
/ Performing for people or dealing directly with the public
Communicating With Other Workers / Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Communicating With Persons Outside the Organization
/ Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing or via telephone/electronic transfer.
Organizing, Planning, and Prioritizing
/ Developing plans to accomplish work, and prioritizing and organizing one's own work.
Updating and Using Job-Relevant Knowledge / Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
Resolving Conflict, Negotiating with Others
/ Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.


Information Gathering / Knowing how to find information and identifying essential information
Active Listening / Listening to what other people are saying and asking questions as appropriate
Speaking / Talking to others to effectively convey information
Critical Thinking / Using logic and analysis to identify the strengths and weaknesses of different approaches
Active Learning / Working with new material or information to grasp its implications
Information Organization / Finding ways to structure or classify multiple pieces of information
Writing / Communicating effectively with others in writing as indicated by the needs of the audience
Social Perceptiveness / Being aware of others' reactions and understanding why they react the way they do
Reading Comprehension / Understanding written sentences and paragraphs in work related documents
Problem Identification / Identifying the nature of problems
Documenting/Recording Information / Enters, transcribes, records, stores, or maintains information

Stress Management


Ability to perform effectively under stressful conditions

Coordination / Adjusting actions in relation to others' actions
Management of Personnel Resources / Motivating, developing, and directing people as they work, identifying the best people for the job
Social Perceptiveness / Being aware of others' reactions and understanding why they react the way they do
Public Safety and Security / Knowledge of some or all of the following: weaponry, public safety, security operations, rules, regulations, precautions, prevention, protection of people, data and property
Administration and Management / Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
Law, Government and Jurisprudence / Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
Psychology / Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
Sociology and Anthropology / Knowledge of group behavior and dynamics, societal trends and influences, cultures, their history, migrations, ethnicity, and origins
Telecommunications / Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
Geography / Knowledge of various methods for describing the location and distribution of land, sea, and air masses including their physical locations, relationships, and characteristics
Clerical / Knowledge of administrative and clerical procedures and systems


In levels 3, 4, 5 and 6 this occupation requires a current certificate of compliance issued by the Criminal Justice Standards and Training Commission or the incumbent must obtain the certificate of compliance within 180 consecutive days after completing basic recruit training.

EFFECTIVE: 01/11/2008

History: 09/17/2002


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