Job Family: 13-0000 Business and Finance

Occupational Group: 13-1070 Business Operations

OCCUPATION PROFILE

JOB FAMILY: BUSINESS AND FINANCE

OCCUPATIONAL GROUP: BUSINESS OPERATIONS

OCCUPATION: COMP, BENEFIT & JOB ANALYSIS SPEC

13-1072

BROADBAND LEVELS: Level 1 – Pay Band 003

Level 2 – Pay Band 006

Level 3 – Pay Band 007

Level 4 – Pay Band 010

DESCRIPTION

This is work conducting programs of compensation, benefits and job analysis for an agency. May specialize in specific areas, such as unemployment benefits, position classification and employee pension and insurance programs.

Some positions in this occupation may be responsible for coordinating work and supervising employees.

EXAMPLES OF WORK

Supervises employees by assigning work, reviewing progress and assessing performance.

Analyzes occupational and industrial data to provide technical information and reports to private and public sector.

Researches job and worker requirements, structural and functional relationships among jobs and occupations, and occupational trends.

Interviews clients for job assistance and/or benefits.

Organize and conducts job or benefit fairs.

Prepares reports, such as job descriptions, organization and flow charts, and career path reports, to summarize job analysis information.

Interprets laws, rules, regulations, policies and procedures.

Consults with private and public sectors to arrange for, plan, and design occupational studies and surveys.

Publishes research and other information in a variety of media.

Determines need for and develops job analysis instruments and materials.

Evaluates and improves methods and techniques for selecting, promoting, evaluating, and training workers.

Plans and develops curricula and materials for training programs and conducts training.

Recommends resolution of issues and concerns regarding pension and/or insurance programs.

Determines eligibility for employment/unemployment benefit/programs.

Refers applicants to other assistance programs.

Enrolls individuals into appropriate pension and benefit plans.

Directs the administration of payroll and employee benefits.

Audits employee accounts.

Testifies in administrative proceedings.

Adjudicates claims for unemployment compensation benefits.

Responds to customer inquiries.

Conducts investigations.

Markets employment and training programs.

Provides job placement assistance.

EXAMPLES OF JOB CHARACTERISTICS

Getting Information Needed to Do the Job / Observing, receiving, and otherwise obtaining information from all relevant sources.
Analyzing Data or Information / Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
Documenting/Recording Information / Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
Communicating With Persons Outside of the Organization / Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Judging Qualities of Things, Services, People / Making judgments about or assessing the value, importance, or quality of things or people.
Identifying Objects, Actions, and Events / Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
Making Decisions and Solving Problems / Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
Provide Consultation and Advice to Others / Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
Updating and Using Job-Relevant Knowledge / Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
Communicating With Other Workers / Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

Information Gathering / Knowing how to find information and identifying essential information
Systems Evaluation / Looking at many indicators of system performance, taking into account their accuracy
Speaking / Talking to others to effectively convey information
Information Organization / Finding ways to structure or classify multiple pieces of information
Active Listening / Listening to what other people are saying and asking questions as appropriate
Judgment and Decision Making / Weighing the relative costs and benefits of a potential action
Idea Generation / Generating a number of different approaches to problems
Writing / Communicating effectively with others in writing as indicated by the needs of the audience
Reading Comprehension / Understanding written sentences and paragraphs in work related documents
Identification of Key Causes / Identifying the things that must be changed to achieve a goal
Mathematics / Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications
English Language / Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Personnel and Human Resources / Knowledge of policies and practices involved in personnel/human resource functions
Management of Personnel Resources / Motivating, developing, and directing people as they work, identifying the best people for the job
Education and Training / Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
Law, Government and Jurisprudence / Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
Social Perceptiveness / Being aware of others' reactions and understanding why they react the way they do
Coordination / Adjusting actions in relation to others' actions
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS

EFFECTIVE: 03/17/2003

History: 07/01/2002

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