Job Directory and Organizational Chart:
- Front Office
Peter Delani
General Manager
Jim Coffey
Assistant General Manager
Tim Haley
President
- Baseball Operations
Jeff Waldron
Field Manager
Steve Coffey
Assistant Coach
Eric Pelletier
Assistant Coach
Torey Manzi
Head Trainer
Brianna Galeazzi
Trainer's Assistant
Jim Berti
Director - Baseball Operations
Kevin Czarnecki
Baseball Operations
Bryan Gesualdo
Baseball Operations Staff
Bryant Gauthier
Baseball Operations Staff
Koby Thibault
Baseball Operations Staff
Phil Nicoletti
Assistant Director of Baseball Operations
- Sales and Marketing
Drew Harvey
Marketing Intern
- Stadium and Community Relations
Amy English
Community/Stadium Relations Dir.
Ashley Laramie
Staff
Daniel Nunn
Staff
Andrew Groman
Staff
Missy Jakobsche
Director of Photography
Rob Lemos
Food Vendor
Rob Morrissey
Beer Vendor
- Broadcast and Media Relations
Dick Ruth
Public Address
Mike Ghika
Director of Media Relations
Mike Ternullo
Media Relations
James Anderson
Social Media Director
Ken Kinna
Broadcast Director
James Smyth
Broadcaster
Jason Titlebaum
Media Relations Staff
Michael Hutchinson
Media Relations Staff
Protocol for Event Operations:
Non-game Days
Box office 10-4 one person should be scheduled
Game Days- all staff
Box office staff- 10-4
Field crew shows up at 2
Stadium/Community relations director arrive whenever possible
Players and coaches show up at 3:30- start batting practice at 4
All other staff shows up at 4
When all staff arrives at 4-
Set out ticket tables at front and back gate with chairs
When open gates make sure programs, money box, and tickets are all there
Set up moon bounce
Stamp and money box should be brought over when opened
Set up raffle
Money box and raffle tickets should be with a bucket
Chomps
Designate an intern to be Chomps
Get all prizes ready to go for when competitions happen
After game all interns pull trash and bring to dumpster out back
Stadium policies of Frasier Field:
ALCOHOL POLICY– Laws prohibit the sale of alcoholic beverages to minors (under 21), intoxicated persons and those without proper identification. For the safety of the Navs fans, alcohol sales conclude at the end of the seventh inning.
ANIMALS– Animals are not allowed in Fraser Field with the exception of certified guide dogs for the disabled and on specified “Dog Days.”
AUTOGRAPHS– Autographs will be allowed prior to and after every game. Refer to the promotional calendar for specific player promotions, which allow closer access.
CONCESSIONS– A full menu of items ranging from hotdogs to nachos are located at the main concession stands and several portable kiosks (located on the main concourse).
CONDUCT– Patrons using foul or abusive language or appearing in an intoxicated condition will be ejected from the ballpark. Fans that enter the playing field or interfere with the game will be escorted from the ballpark and are subject to arrest.
CONTAINERS– Cans, bottles, beverages, food, and coolers are prohibited from being brought into the stadium.
DESIGNATED DRIVER– For those fans needing assistance after a game, please visit the Guest Services Booth on the main concourse where your Navs representative can offer a safe alternative to driving home.
E-MAIL– For easy access to the Navs front office, e-mail comments and suggestions to
FIRST AID– Fans in need of medical attention should inform a police officer, concession worker, usher, and / or Navs staff member immediately. Emergency medical service is available on the main concourse.
FUN– Don’t forget: “Fun Is Good!”
GATES– Gates will open 1 hour prior to game time.
GIVE AWAYS– Give Aways are limited in quantity and may be subject to age restrictions. Give Away items are provided one per person, not one per ticket. Make sure to arrive at least 1 hour prior to game time for the best chance of receiving a Give Away item.
HANDICAPPED SEATING– Handicapped seating is available in all seating sections of the stadium. Call the Navs Ticket Office for details at 781.595.9400
INTERNET– For daily updates, player information, fan interaction, and to order game day tickets and souvenirs, visit the Navs official team website at
LOST & FOUND– Before, during, or immediately following a Navs game, fans who have lost or found an item should visit the Navs Guest Services Booth. To locate lost items on non-game days, call the Navs front office at 781.595.9400
RADIO– All Navs games are broadcast on Team Line Radio
RE-ENTRY POLICY– Adults may leave and re-enter Fraser Field with a valid ticket stub. Anyone under 18 who leaves the stadium during an event must be accompanied by an adult and have a valid ticket stub if they plan on re-entering.
SCOREBOARD ANNOUNCEMENTS– All requests for birthday announcements or special welcomes must be made in writing at least 24 hours in advance.
SECURITY– Lynn police officers are present before, during, and after all games throughout the stadium. If an officer is needed, please notify a Navs staff member or an usher or go to the Guest Services Booth.
SMOKING– Smoking is prohibited in all seats, luxury suites, restrooms, and elevators at Fraser Field. Fans are permitted to smoke outside the stadium gates only.
TELL US– Please, tell us what you think. Comments and suggestions are welcome at the Navs Guest Services Booth or by e-mail at
UMPIRES– Umpires are people, too. One day we’ll show our appreciation for their hard work. One day…
VICTORY– The Navs hope that every game ends with one of these!
WEBCASTS– Listen to the Navs over the internet. Log on to
X– Foul language is not welcome at Fraser Field.
YELL– Yell and clap loudly to support your Navs.
In case of an emergency, get a Navs staff member who will try to solve the problem. If they cannot solve it call 911.
Promotion Plans:
This is posted on the website for those companies that like to have some visual about the team, and for those companies that come to us before we contact them:
Navigators Baseball is baseball at its best. The Navigators showcase young, collegiate student/athletes pursuing their dream of playing professional baseball, and chasing the dream of one day becoming MLB players!
More than baseball, an evening at the ballpark is affordable family entertainment. Contests give fans an opportunity to compete for prizes on the field, giveaways give fans souvenirs to cherish for a lifetime, with music, promotions and top-notch customer service helping make every game an event to remember. And all of it in a safe, family-friendly environment and at very affordable prices.
This environment makes Navigators baseball an efficient and effective marketing vehicle. You have an opportunity to reach a very loyal and receptive captive audience, one that will translate its passion and enjoyment at the ballpark to you, our sponsor. You will generate an emotional attachment to fans in the Lynn community and throughout the North Shore through Navs baseball.
For more information on sponsorship opportunities with the Navigators, please call 978.420.7028 or email GM Peter Delani at
Other ways we try to promote out team is to bring Chomps the mascot to different baseball camps the players work at. We also brought Chomps to Lynn City Hall to promote Mayor’s night.
Marketing plans- call and talk to managers about getting sponsorships
At high school games at Frasier Field, schedules and tickets were handed out to fans at those games.
Facebook, Twitter, and other social media websites are ways to promote our team.
Evaluating Goal, Personal Performance, and client Satisfaction:
a. Goal: In upper level management we set goals for various areas:
Player Development
Coaching Staff
Baseball Operations Staff
Community/Stadium Relations
Media Operations
Ticket Sales
Sponsorships
We evaluated whether or not we met those benchmarks if we were successful or not.
b. Personal Performance:
For interns we deferred to the evaluation tools that the colleges had in place. For Coaches and others we had a series of characteristics/qualities we look for expected.
c. Client Satisfaction:
This is ongoing....needs to be more structured....